Last edit by: WineCountryUA
Welcome to this thread to ask your basic, simple questions about United Airlines, its operations, or the MileagePlus program. We know that the airline is complex and we’ve created this thread for new and veteran members to ask those basic questions about United Airlines that you think must have an easy answer but just can’t find it or aren’t sure where to look.
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
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Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
UA Moderator Team
Ocn Vw 1K, l'etoile, J.Edward, goalie, Pat89339, WineCountryUA
These are the two rules for this thread:
- Use this thread for a simple, basic question. Moderators may move posts to other threads if the question deserves its own thread.
- Any member who can post a constructive, patient answer is welcome to reply.
Generally there are not long discussions of an issue in this thread. If it appears that is needed, the posts will be moved to an existing thread or used as the start of a new separate thread.
Additional tools for members seeking information about MileagePlus:
United MileagePlus Master Wiki
"New" United Airlines Forum Glossary
Here is a link to recent previous threads:
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part II]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2016 Part I]
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 -Part II]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2015 Thread]...
Have a Simple Question About United Airlines/MileagePlus? Ask Here [2017]
#1051
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
My friend and I are on separate reservations but same flight. I know I can call and have him get to E+ with me for free. If my GPU goes through and I move to J it won't boot him back, right?
I know when I was already in F that they wouldn't move to E+ in the past.
I know when I was already in F that they wouldn't move to E+ in the past.
#1052
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Not automatically but if a seat sweep / schedule change occurs likely will lose the seat (if you are upgraded or not).
#1053
Join Date: Aug 2011
Location: LAX/FAO
Posts: 355
I don't know where to post this but it is fairly urgent so I would appreciate any input.
I am on ua59 FRA-SFO. We are currently in ORD to recrew because we left FRA late. Our second FO timed out due to ORD ground stop but they are attempting to get another one. It's still unclear whether we will get to SFO tonight. For now we aren't allowed to leave and clear customs but that still may happen.
I had a connecting flight to SLC so I could attend a funeral in the morning. Obviously I have missed that flight.
Delta has flights tomorrow morning both from SFO and ORD that would get me to SLC to possibly attend part of the service (which is the whole point of this TATL trip). But I currently don't know which city I will be in tomorrow morning. United flights from either city arrive too late to attend any portion of the funeral.
If I purchase refundable fares from both cities while I wait on the ground here, will united reimburse me for whichever flight I do take? This is an award flight.
I am on ua59 FRA-SFO. We are currently in ORD to recrew because we left FRA late. Our second FO timed out due to ORD ground stop but they are attempting to get another one. It's still unclear whether we will get to SFO tonight. For now we aren't allowed to leave and clear customs but that still may happen.
I had a connecting flight to SLC so I could attend a funeral in the morning. Obviously I have missed that flight.
Delta has flights tomorrow morning both from SFO and ORD that would get me to SLC to possibly attend part of the service (which is the whole point of this TATL trip). But I currently don't know which city I will be in tomorrow morning. United flights from either city arrive too late to attend any portion of the funeral.
If I purchase refundable fares from both cities while I wait on the ground here, will united reimburse me for whichever flight I do take? This is an award flight.
#1054
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
Unfortunately, UA will not reimburse you for a ticket you purchase on another airline. They can endorse your UA ticket over to DL, though the fact that you're on an award will make that a tougher sell.
The walkup fare for SFO-SLC on DL is not as bad as you might think . . . looks like the 6 a.m. can be had for $320.
#1055
FlyerTalk Evangelist
Join Date: Aug 2015
Posts: 11,461
I don't know where to post this but it is fairly urgent so I would appreciate any input.
I am on ua59 FRA-SFO. We are currently in ORD to recrew because we left FRA late. Our second FO timed out due to ORD ground stop but they are attempting to get another one. It's still unclear whether we will get to SFO tonight. For now we aren't allowed to leave and clear customs but that still may happen.
I had a connecting flight to SLC so I could attend a funeral in the morning. Obviously I have missed that flight.
Delta has flights tomorrow morning both from SFO and ORD that would get me to SLC to possibly attend part of the service (which is the whole point of this TATL trip). But I currently don't know which city I will be in tomorrow morning. United flights from either city arrive too late to attend any portion of the funeral.
If I purchase refundable fares from both cities while I wait on the ground here, will united reimburse me for whichever flight I do take? This is an award flight.
I am on ua59 FRA-SFO. We are currently in ORD to recrew because we left FRA late. Our second FO timed out due to ORD ground stop but they are attempting to get another one. It's still unclear whether we will get to SFO tonight. For now we aren't allowed to leave and clear customs but that still may happen.
I had a connecting flight to SLC so I could attend a funeral in the morning. Obviously I have missed that flight.
Delta has flights tomorrow morning both from SFO and ORD that would get me to SLC to possibly attend part of the service (which is the whole point of this TATL trip). But I currently don't know which city I will be in tomorrow morning. United flights from either city arrive too late to attend any portion of the funeral.
If I purchase refundable fares from both cities while I wait on the ground here, will united reimburse me for whichever flight I do take? This is an award flight.
#1056
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
You may have better luck simply buying a walk-up on any airline (as Kacee suggests) and then complaining to UA about the poor operational performance on your original itinerary—and hoping for a travel credit to make up for your re-accommodation. If you do write, obviously ORD's thunderstorms are outside of UA's control, so you should focus on the FRA delay.
#1057
Join Date: Aug 2011
Location: LAX/FAO
Posts: 355
Sorry to hear about this, what a bummer.
Unfortunately, UA will not reimburse you for a ticket you purchase on another airline. They can endorse your UA ticket over to DL, though the fact that you're on an award will make that a tougher sell.
The walkup fare for SFO-SLC on DL is not as bad as you might think . . . looks like the 6 a.m. can be had for $320.
Unfortunately, UA will not reimburse you for a ticket you purchase on another airline. They can endorse your UA ticket over to DL, though the fact that you're on an award will make that a tougher sell.
The walkup fare for SFO-SLC on DL is not as bad as you might think . . . looks like the 6 a.m. can be had for $320.
That fare isnt bad, I just hesitate to buy a non refundable flight when it's still unclear if I'll make it to SFO at all. Hoping there will still be availability if/when I arrive. It's really been a Murphy's law kind of flight!
#1058
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Just to verify, the travel to SLC from FRA is all on one ticket?
If they overnight yu in ORD, then of course you want to go direct to SLC there is 9AM (ORD) to SLC (11:37) -- there is probably the best case for you. UA's earliest SFO to SLC is 8AM getting in at 11:07 AM
If you can get re-route via DL (challenging for a award ticket when UA options exist) might get you in an hour earlier.
#1059
Join Date: Apr 2014
Programs: DL Gold, UA nothing (ex-GS), Marriott lifetime Plat, Hyatt Globalist
Posts: 920
UA995 equipment swap
I’m on UA995 SFO-ORD tonight (June 19). There was an equipment swap and my seat was changed. I remember the old flight having a similar configuration (2-4-2 lie-flat in J) but another passenger mentioned the original flight had the new Polaris seats.
A few questions…
A few questions…
- How can I look up the old configuration to see who’s right?
- If an equipment swap goes from new Polaris seats to older lie flat seats, should I expect any compensation like when an equipment change switches lie flat to BarcaLounger?
- Is there a way for me to check the historical frequency of equipment swaps on this route?
#1060
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
tail number history is here
There have been multiple tail number changes in the past week
But no 77Ws.
As for change frequency, never have seen a tracking of that.
#1061
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,414
A few questions…
- How can I look up the old configuration to see who’s right?
- If an equipment swap goes from new Polaris seats to older lie flat seats, should I expect any compensation like when an equipment change switches lie flat to BarcaLounger?
- Is there a way for me to check the historical frequency of equipment swaps on this route?
- FlightStats has a history of tail assignments for the flight. In this case, it looks like it had a number of different assignments, but none of them were 77W. It did have a 3-class 772 assigned for about 45 minutes, which would have done an excellent job of scrambling everyone's assigned seat. This doesn't go back and show you the scheduled seatmap, but that was almost certainly 77G (2-4-2 F).
- I would not expect compensation for Polaris seat swapped to a different lie-flat product. You could hypothetically argue it constitutes "change of equipment" to get a change fee waived to a different flight.
- I don't think there is an easy way, but the 77Gs on SFO/ORD have been swapping a lot recently.
#1062
Join Date: Jul 2017
Location: MDW/ORD
Posts: 46
Hawaiian 777-200 Flight
I am flying nonstop ORD-HNL with my wife on the new 3-4-3 (god awful, I know), and I am looking for some advice on E+ seats that are still available for my flight.
E+ seats that are available:
Bulkhead and exit rows sound great with the leg room, but I am a bit worried about further reducing my seat width with the tray table in my armrest. The 4 seat middle sections in E+ have tons of openings, making me somewhat hopeful that it will not be a full flight and I could end up next to an empty seat.
E+ seats that are available:
- 16F, 16G bulkhead seats
- 39 AB, 39 KL exit row seats
- Lots of 4-seat middle sections still completely open
- Lots of 3-seat rows on the sides open as well
Bulkhead and exit rows sound great with the leg room, but I am a bit worried about further reducing my seat width with the tray table in my armrest. The 4 seat middle sections in E+ have tons of openings, making me somewhat hopeful that it will not be a full flight and I could end up next to an empty seat.
#1063
Join Date: Jan 2010
Location: Dublin
Programs: Aer Lingus, United, Virgin Atlantic, Qatar
Posts: 292
I have enough miles for a one way flight.
Can I book a flight, one way with miles and the return with cash?
Or can I can I upgrade both flights purchases with cash using miles to E+?
Can I book a flight, one way with miles and the return with cash?
Or can I can I upgrade both flights purchases with cash using miles to E+?
#1064
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
If it's domestic (i.e., US), probably, as most domestic flights are priced as one-ways. If it's international, probably will be cost prohibitive to purchase a one-way with cash, as only very expensive fares are sold as one-ways.
Yes. Not technically an "upgrade" just the purchase of a seat with extra legroom.
Yes. Not technically an "upgrade" just the purchase of a seat with extra legroom.
#1065
Join Date: Jul 2003
Location: SFO
Programs: COdbaUA Platinum 2MM
Posts: 5,532
I am flying nonstop ORD-HNL with my wife on the new 3-4-3 (god awful, I know), and I am looking for some advice on E+ seats that are still available for my flight.
E+ seats that are available:
Bulkhead and exit rows sound great with the leg room, but I am a bit worried about further reducing my seat width with the tray table in my armrest. The 4 seat middle sections in E+ have tons of openings, making me somewhat hopeful that it will not be a full flight and I could end up next to an empty seat.
E+ seats that are available:
- 16F, 16G bulkhead seats
- 39 AB, 39 KL exit row seats
- Lots of 4-seat middle sections still completely open
- Lots of 3-seat rows on the sides open as well
Bulkhead and exit rows sound great with the leg room, but I am a bit worried about further reducing my seat width with the tray table in my armrest. The 4 seat middle sections in E+ have tons of openings, making me somewhat hopeful that it will not be a full flight and I could end up next to an empty seat.
http://www.flyertalk.com/forum/showt...ferrerid=22732