Using PlusPoints on NH / ANA

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Old Sep 24, 22, 7:24 am   -   Wikipost
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Upgrading on flights operated by ANA
Global Premier Upgrades on ANA-operated flights are valid for one-segment, one-cabin upgrades on any multi-cabin international flight operated by ANA and marketed by ANA or United. Upgrades are subject to availability and valid for paid, published fares only. The following ANA fare classes are eligible for Global Premier Upgrades: C, D, J, Y, B, E and G. Please see the terms and conditions below for specific eligibility rules.
Each NH/ANA segment requires an unique GPU. A a single GPU can not be used for two ANA segment nor for a connecting UA segment

Summary of Practical Advice from this thread:

* If you have bought a ticket from United (e.g., cause you want PQDs), you likely have UA codeshares of NH-operated flights. However, only NH-ticketed flights can have upgrades requested. When you have these flights, you need to call United (e.g., the 1K desk) and tell them you want to use GPUs on this itinerary. What they will do is modify your ticket so that the codeshares are replaced with the native flight numbers. This takes 10-15 minutes. You will still need to separately request the upgrades using the United GPU request form (link below) for LH/ANA flights.

* The web form will ask for information from your ticket. You will need to enter the NH flight numbers. Also it will ask for your confirmation code and can use the United-issued confirmation code (not the NH confirmation code)

* You should be able to verify in advance whether the upgrade is going to clear based on NH inventory. I class is for Y->J upgrades and O class is for J->F. These are also the business and first 'saver' award buckets, and can be estimated by doing phantom bookings of award travel for the same flights. If saver awards are showing up the classes should be available. Expertflyer and other sites can also show the availability.

* The T&Cs suggest that you cannot request upgrades until 8 weeks before the flight, but various flyertalkers have confirmed upgrades beyond the 8 week window.

* If your upgrade is not confirmed, you can keep trying before the flight. Waitlisting is now an option (for NH/ANA)

* There seems to be mixed opinion on whether O and I class inventory is put back into the system as the flight gets closer, but several have reported finding inventory show up 2-3 weeks before the flight.

Below are various T&Cs from United relevant to the applicability of fares, etc, copied from the website.

  1. Upgrades are valid only on ANA.
  2. Requests for upgrades can be made after you have purchased your ticket. Upgrades can be requested until 24 hours prior to departure. Your MileagePlus account number and password are required to complete the request.
  3. Global Premier Upgrades may not be requested when you travel on industry discount, agency discount, deeply discounted promotional tickets, award tickets using miles, or tickets purchased through sites like Priceline and Hotwire where the airline is not disclosed until after payment.
  4. ANA may impose blackout periods where upgrades are not permitted.
  5. Global Premier Upgrades may only be requested for up to four passengers per reservation.
  6. Global Premier Upgrades are deducted from your MileagePlus account automatically at time of reservation.
  7. One Global Premier Upgrade is required per person.
  8. Each individual segment requires a separate Global Premier Upgrade. For example, if you are flying on an eligible fare from Tokyo to Frankfurt to Rome, two Global Premier Upgrades are required.
  9. Double upgrades from Economy to First are not permitted on three-cabin aircraft.
  10. Standby and waitlisting is not permitted. Waitlisting is now an option (for NH/ANA)
  11. An upgrade may be confirmed within eight weeks of departure, if a seat is available.
  12. Mileage accrual is based on the original ticketed booking class, not the upgraded class of service.
  13. Requests for seat assignments, special meals and amenities should be made directly with the operating carrier.
  14. If you wish to make changes or cancel your Global Premier Upgrade request, please contact ANA.
  15. If an ANA segment of your itinerary is canceled, the upgrade request for that segment will also be automatically canceled. The Global Premier Upgrade will be automatically redeposited 24 to 48 hours after the cancellation.
  16. Global Premier Upgrade awards are not available through general selling agents.
How to request

Once the ticket has been issued, requests can be made online through the Global Premier Upgrade on ANA or Lufthansa request page. You can make upgrade requests for ANA-operated flights beginning eight weeks before departure until up to 24 hours before departure. You can make upgrade requests for Lufthansa-operated flights beginning 331 days before departure until up to 10 hours before departure.

You may request Global Premier Upgrades for up to four people traveling on the same reservation. You will need one Global Premier Upgrade for each traveler. (If the reservation has more than four travelers, you will need to call ANA or Lufthansa.) You do not need to be traveling with the passengers to request the upgrades and you can request upgrades for travelers with a different last name than yours. While you can only request upgrades for one segment at a time, you may upgrade more than one eligible segment on the itinerary.

If upgrade space is available at the time of the request and the requester chooses to confirm the upgrade, United will automatically deduct Global Premier Upgrades from the requester's MileagePlus account.

How to request for codeshare flights

If you are traveling on an ANA- or Lufthansa-operated codeshare flight with a United flight number, upgrades may be available and can be requested by calling 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, elsewhere call your local United Customer Contact Center.
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Old May 15, 16, 4:00 pm
  #31  
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Topic Reminder

This thread is about using GPUs on NH.

Discuss about what to call 1Ks without GPUs / RPUs is best for
http://www.flyertalk.com/forum/unite...10-2016-a.html
or
its own thread
or
http://www.flyertalk.com/forum/unite...ut-2016-a.html

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Old May 15, 16, 10:19 pm
  #32  
 
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Does anyone know if there is a reciprocal program for NH VFF's to use on UA?
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Old May 16, 16, 9:04 am
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Originally Posted by cfischer View Post
https://www.united.com/web/en-US/con...rade/saua.aspx

Z can be upgraded with miles, but not with a GPU.
So it looks like the sweetest spot is J to F, and the only difference is J. It would have been great if they at least start from Q and above for upgrades on NH.

Do GSes get GPU upgrades to J or F with their award tickets on LH? We all know GS can upgrade on award tickets on UA metal.

If they allow GPU on award on LH, then it is good chance that you can use it on NH.
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Old May 20, 16, 7:58 am
  #34  
 
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Originally Posted by jmanirish View Post
If it's how they handle the UA codeshare flights on LH - it means they will reissue the ticket on NH flight numbers. Can be a pain if you use a corp TA because UA has to take control of the ticket.
Originally Posted by cfischer View Post
that has been SOP for quite some time w/ LH. It takes 15-20 minutes on the phone to get it done, but is straightforward.
I've never used the GPU for anything other than on UA but I can imagine its quite a hassle especially if you get a clueless phone agent which seems to happen more and more these days....

But still not clear what fare bucket the ANA flights will upgrade into. I assume 'I' like an award ticket? Any recent experiences with this new benefit?
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Old May 20, 16, 12:03 pm
  #35  
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Originally Posted by FlytheTail View Post
A positive development indeed. @:-) What would be a smart move for UA is to send all real 1Ks a PR piece announcing the benefit, then thank us for our business and deposit 2 GPUs into our accounts. This would alleviate our frustrations with the bumps in elite status that so many prior non-elites, silvers, golds, and platinums received last week.
Could not hurt, indeed!
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Old May 20, 16, 12:46 pm
  #36  
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Checked a few possible early 2017 dates for WAS-BKK. Cheapest GPU-able on NH class is B for those dates. Spread between B and P is ~$600 r/t.

4x GPUs are worth more IMHO than $600. I'd just pay the higher fare; I mean, we're talking at that point only a 14% premium or so to pay for business over economy.

It may make more sense on other routes, FWIW. The fare difference spread on IAD-NRT nonstop operated by NH in B vs. P is over $1k r/t, and would be 2x GPUs.
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Old May 20, 16, 3:16 pm
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Great news!!
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Old May 21, 16, 7:30 am
  #38  
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Originally Posted by mh3265a View Post
I've never used the GPU for anything other than on UA but I can imagine its quite a hassle especially if you get a clueless phone agent which seems to happen more and more these days....
It is actually not an issue ... it just takes time. Sometimes they transfer you to get it done. So far no issues w/ clueless agents; I guess they have now all seen this at least once.
Initially I was not a fan of the new system but with the F avail months in advance this is a totally awesome system ... when they don't have IT issues

If NH works the same way it is an awesome addition for J --> F
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Old May 21, 16, 8:58 am
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Originally Posted by big V View Post
OMG! Does this line mean that we can upgrade even if it's booked as a UA codeshare?

Global Premier Upgrades on ANA-operated flights are valid for one-segment, one-cabin upgrades on any multi-cabin international flight operated by ANA and marketed by ANA or United.
I think is like the LH arrangement - UA codeshare included. It is not like the *A upgrade with miles process which excludes code shares, and only works with Y/B fares.
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Old May 31, 16, 10:04 am
  #40  
 
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This seems to have a very narrow benefit window. That said, I'm looking for some guidance on if/how I can take advantage of this.

I booked SAT >> MNL >> SAT via NRT on 016 stock prior to this change being announced. To and from NRT I'm on UA metal and I'm confirmed in R via 2x GPUs. The NRT-MNL-NRT legs are V fares on NH. If I understand the rules correctly, I'd have to 1.) buy up to an eligible fare (E?) and 2.) use an additional GPU/segment for a grand total of 4 for the entire itinerary?

If that's the case, seems pretty steep considering NRT-MNL is only about 4hrs. Also, FWIW last year I somehow managed to score an op-up on MNL-NRT on NH as the first leg of a GPU-upgraded UA itin. Flight was only about 75% full in Y, so it wasn't a oversold situation. Not sure if it was because I was *G or what, but it was a nice surprise.

Last edited by timezone_trooper; May 31, 16 at 10:29 am
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Old May 31, 16, 10:08 am
  #41  
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Originally Posted by timezone_trooper View Post
I booked SAT >> MNL >> SAT via NRT on 016 stock prior to this change being announced. To and from NRT I'm on UA metal and I'm confirmed in R via 2x GPUs. The NRT-MNL-NRT legs are V fares on NH. If I understand the rules correctly, I'd have to 1.) buy up to an eligible fare (E?) and 2.) use an additional GPU/segment for a grand total of 4 for the entire itinerary?
You probably have to buy up to B. Doubtful they offer the E (PE) fare on that route. Not even close to worth it.

The value proposition for the GPU on NH really only makes sense J to F. Or perhaps if your employer buys refundable economy/PE tickets.
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Old May 31, 16, 10:33 am
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Originally Posted by Kacee View Post
You probably have to buy up to B. Doubtful they offer the E (PE) fare on that route. Not even close to worth it.
It's a 2-class 788 with no PE. Probably more economical to just buy up to J and not burn 2 more GPUs.
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Old May 31, 16, 10:36 am
  #43  
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Originally Posted by timezone_trooper View Post
It's a 2-class 788 with no PE. Probably more economical to just buy up to J and not burn 2 more GPUs.
Depends on how much to buy up, among other things.
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Old May 31, 16, 3:11 pm
  #44  
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Originally Posted by timezone_trooper View Post
It's a 2-class 788 with no PE. Probably more economical to just buy up to J and not burn 2 more GPUs.
If you want to do that, you probably have to do it through UA. Reports that NH won't allow buy-ups if you purchased as a codeshare.
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Old May 31, 16, 4:04 pm
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Originally Posted by Kacee View Post
If you want to do that, you probably have to do it through UA. Reports that NH won't allow buy-ups if you purchased as a codeshare.
I reckon the juice isn't worth the squeeze, particularly when you add in two additional GPUs.
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