Using PlusPoints on NH / ANA

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Old Sep 24, 22, 7:24 am   -   Wikipost
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Upgrading on flights operated by ANA
Global Premier Upgrades on ANA-operated flights are valid for one-segment, one-cabin upgrades on any multi-cabin international flight operated by ANA and marketed by ANA or United. Upgrades are subject to availability and valid for paid, published fares only. The following ANA fare classes are eligible for Global Premier Upgrades: C, D, J, Y, B, E and G. Please see the terms and conditions below for specific eligibility rules.
Each NH/ANA segment requires an unique GPU. A a single GPU can not be used for two ANA segment nor for a connecting UA segment

Summary of Practical Advice from this thread:

* If you have bought a ticket from United (e.g., cause you want PQDs), you likely have UA codeshares of NH-operated flights. However, only NH-ticketed flights can have upgrades requested. When you have these flights, you need to call United (e.g., the 1K desk) and tell them you want to use GPUs on this itinerary. What they will do is modify your ticket so that the codeshares are replaced with the native flight numbers. This takes 10-15 minutes. You will still need to separately request the upgrades using the United GPU request form (link below) for LH/ANA flights.

* The web form will ask for information from your ticket. You will need to enter the NH flight numbers. Also it will ask for your confirmation code and can use the United-issued confirmation code (not the NH confirmation code)

* You should be able to verify in advance whether the upgrade is going to clear based on NH inventory. I class is for Y->J upgrades and O class is for J->F. These are also the business and first 'saver' award buckets, and can be estimated by doing phantom bookings of award travel for the same flights. If saver awards are showing up the classes should be available. Expertflyer and other sites can also show the availability.

* The T&Cs suggest that you cannot request upgrades until 8 weeks before the flight, but various flyertalkers have confirmed upgrades beyond the 8 week window.

* If your upgrade is not confirmed, you can keep trying before the flight. Waitlisting is now an option (for NH/ANA)

* There seems to be mixed opinion on whether O and I class inventory is put back into the system as the flight gets closer, but several have reported finding inventory show up 2-3 weeks before the flight.

Below are various T&Cs from United relevant to the applicability of fares, etc, copied from the website.

  1. Upgrades are valid only on ANA.
  2. Requests for upgrades can be made after you have purchased your ticket. Upgrades can be requested until 24 hours prior to departure. Your MileagePlus account number and password are required to complete the request.
  3. Global Premier Upgrades may not be requested when you travel on industry discount, agency discount, deeply discounted promotional tickets, award tickets using miles, or tickets purchased through sites like Priceline and Hotwire where the airline is not disclosed until after payment.
  4. ANA may impose blackout periods where upgrades are not permitted.
  5. Global Premier Upgrades may only be requested for up to four passengers per reservation.
  6. Global Premier Upgrades are deducted from your MileagePlus account automatically at time of reservation.
  7. One Global Premier Upgrade is required per person.
  8. Each individual segment requires a separate Global Premier Upgrade. For example, if you are flying on an eligible fare from Tokyo to Frankfurt to Rome, two Global Premier Upgrades are required.
  9. Double upgrades from Economy to First are not permitted on three-cabin aircraft.
  10. Standby and waitlisting is not permitted. Waitlisting is now an option (for NH/ANA)
  11. An upgrade may be confirmed within eight weeks of departure, if a seat is available.
  12. Mileage accrual is based on the original ticketed booking class, not the upgraded class of service.
  13. Requests for seat assignments, special meals and amenities should be made directly with the operating carrier.
  14. If you wish to make changes or cancel your Global Premier Upgrade request, please contact ANA.
  15. If an ANA segment of your itinerary is canceled, the upgrade request for that segment will also be automatically canceled. The Global Premier Upgrade will be automatically redeposited 24 to 48 hours after the cancellation.
  16. Global Premier Upgrade awards are not available through general selling agents.
How to request

Once the ticket has been issued, requests can be made online through the Global Premier Upgrade on ANA or Lufthansa request page. You can make upgrade requests for ANA-operated flights beginning eight weeks before departure until up to 24 hours before departure. You can make upgrade requests for Lufthansa-operated flights beginning 331 days before departure until up to 10 hours before departure.

You may request Global Premier Upgrades for up to four people traveling on the same reservation. You will need one Global Premier Upgrade for each traveler. (If the reservation has more than four travelers, you will need to call ANA or Lufthansa.) You do not need to be traveling with the passengers to request the upgrades and you can request upgrades for travelers with a different last name than yours. While you can only request upgrades for one segment at a time, you may upgrade more than one eligible segment on the itinerary.

If upgrade space is available at the time of the request and the requester chooses to confirm the upgrade, United will automatically deduct Global Premier Upgrades from the requester's MileagePlus account.

How to request for codeshare flights

If you are traveling on an ANA- or Lufthansa-operated codeshare flight with a United flight number, upgrades may be available and can be requested by calling 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, elsewhere call your local United Customer Contact Center.
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Old Oct 21, 16, 9:39 pm
  #61  
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Originally Posted by nycflyer222 View Post
Thanks! So GPUs on ANA would only go through if there was also award space?
they 'should'
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Old Oct 24, 16, 10:04 am
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In response to my own question upthread, 14 days out seems to be an inventory release threshold. After checking daily for the last 3 weeks to upgrade from C to F on NH 801 (NRT-SIN) on Nov 7, today at the 14-day mark the space opened up and I was able to confirm via the UA LH/NH upgrade page.
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Old Oct 28, 16, 11:20 am
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Originally Posted by exerda View Post
Checked a few possible early 2017 dates for WAS-BKK. Cheapest GPU-able on NH class is B for those dates. Spread between B and P is ~$600 r/t.
Did you find this on united.com or did you speak to an agent? I am on united.com and despite searching for B fares for an upgrade with a GPU, the ANA and LH flights ex BKK are both showing as "not eligible for upgrade."

Originally Posted by st530 View Post
In response to my own question upthread, 14 days out seems to be an inventory release threshold. After checking daily for the last 3 weeks to upgrade from C to F on NH 801 (NRT-SIN) on Nov 7, today at the 14-day mark the space opened up and I was able to confirm via the UA LH/NH upgrade page.
When I have tried to use this page using the UA codeshare flight number for an ANA or LH flight, it would spew red back at me. Yet upthread we saw that you can use either the UA codeshare or the ANA flight number on the ANA flights. Did you use the codeshare flight number or the carrier flight number to get this to work?

Will be in BKK in Feb and want to know everything I need to know to maximize my GPUs now that I got 'em!
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Old Oct 28, 16, 1:59 pm
  #64  
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Originally Posted by big V View Post
Did you find this on united.com or did you speak to an agent? I am on united.com and despite searching for B fares for an upgrade with a GPU, the ANA and LH flights ex BKK are both showing as "not eligible for upgrade."



When I have tried to use this page using the UA codeshare flight number for an ANA or LH flight, it would spew red back at me. Yet upthread we saw that you can use either the UA codeshare or the ANA flight number on the ANA flights. Did you use the codeshare flight number or the carrier flight number to get this to work?

Will be in BKK in Feb and want to know everything I need to know to maximize my GPUs now that I got 'em!
No. Two issues. Upgrade eligible does not have any relevance for using GPUs. Second issue, you need LH or NH flight numbers to upgrade. You will have to call UA and have them change and re-ticket to get away from the UA codeshares.
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Old Oct 31, 16, 4:42 am
  #65  
 
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Originally Posted by bmwe92fan View Post
Does anyone know what NH fare buckets must be available for the upgrade to process? Same as LH?
For Y to J on NH it appears to be coming from the I bucket.

My flight was showing I2 on united.com. After I applied my GPU online for travel companion and myself it became I0 after a few minutes.
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Old Oct 31, 16, 4:14 pm
  #66  
 
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Originally Posted by big V View Post
When I have tried to use this page using the UA codeshare flight number for an ANA or LH flight, it would spew red back at me. Yet upthread we saw that you can use either the UA codeshare or the ANA flight number on the ANA flights. Did you use the codeshare flight number or the carrier flight number to get this to work?
I used the NH flight number.
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Old Nov 21, 16, 3:41 am
  #67  
 
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Mileage upgrade to GPU

Since GPU only can proceed before 8weeks from target flight. Is it possible to secure upgrade by mileage first and switch to GPU coupon during effective periods?
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Old Nov 21, 16, 7:03 am
  #68  
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Originally Posted by krfn19 View Post
Since GPU only can proceed before 8weeks from target flight. Is it possible to secure upgrade by mileage first and switch to GPU coupon during effective periods?
upgrades with miles have the same restriction.
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Old Dec 29, 16, 9:26 pm
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Originally Posted by cfischer View Post
No. Two issues. Upgrade eligible does not have any relevance for using GPUs. Second issue, you need LH or NH flight numbers to upgrade. You will have to call UA and have them change and re-ticket to get away from the UA codeshares.
I just called UA and the 1K desk agent immediately knew what I was talking about. I had to spend about 10 minutes on hold while she worked with her supervisor to reassign a NH flight number, but it was done without any handholding or pain. ^

I was able to use the partner GPU request url with no problem. ^ It came back saying no space available , so I will have to continue to seek space over the next few weeks.

Thanks for the great advice.
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Old Jan 8, 17, 2:43 pm
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NH GPU cleared 18 days out

I have been logging onto the United GPU partner upgrade page for about 10 days now, entering my NH info and being told no space available.

Today, 18 days out, it cleared. Was able to log onto ANA's site and select a seat and everything.

I am on a B fare, converted the UA codeshare to a NH flight number, and will be sitting pretty in J from NRT to IAD.

Outstanding!!! ^

Now, for my United GPU to clear on the outbound leg.

Big, big ^. Painless system and easy to use.
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Old Mar 20, 17, 6:50 pm
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Originally Posted by st530 View Post
In response to my own question upthread, 14 days out seems to be an inventory release threshold. After checking daily for the last 3 weeks to upgrade from C to F on NH 801 (NRT-SIN) on Nov 7, today at the 14-day mark the space opened up and I was able to confirm via the UA LH/NH upgrade page.
So I decided to fly JFK-HND-SIN in under two weeks in the hopes of using my GPUs to get upgraded to first class....plenty of first class seats for sale but they still won't clear. Any advice?
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Old Mar 20, 17, 11:00 pm
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a somewhat related question: Since ANA doesn't allow ANA mileage upgrades on ANA metal flights purchased via UA - codeshare with UA flight number - can one get United to reissue the ticket with an ANA flight number, and then use one's ANA miles to secure an upgrade via ANA Mileage Club?
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Old Mar 21, 17, 7:54 pm
  #73  
 
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Originally Posted by synergypi View Post
a somewhat related question: Since ANA doesn't allow ANA mileage upgrades on ANA metal flights purchased via UA - codeshare with UA flight number - can one get United to reissue the ticket with an ANA flight number, and then use one's ANA miles to secure an upgrade via ANA Mileage Club?
Did this - small fee due to fare difference since original booking a while ago but otherwise easy. Then used 40k ANA miles to upgrade Z to F which was a better current option given not GPUable, much more than 8 weeks out so confirmable space available, and lower mileage requirement.
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Old Mar 21, 17, 9:39 pm
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Am I interpreting this correctly If you fly UA say LAX-NRT and have V class you can use a GPU to UG (that's known to me) If I have ANA Flight NRT-BKK in Y class (on the same PNR) I cannot use the same GPU to upgrade the ANA leg and I would have to apply another GPU for that leg? Thanks and Safe Travels
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Old Mar 21, 17, 10:00 pm
  #75  
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Originally Posted by Flying Machine View Post
... If I have ANA Flight NRT-BKK in Y class (on the same PNR) I cannot use the same GPU to upgrade the ANA leg and I would have to apply another GPU for that leg? ...
Correct it would be a two GPU upgrade. A single GPU can not span an UA and then a NH leg. This is just like using GPUs with LH.
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