Using PlusPoints on NH / ANA

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Old Sep 24, 22, 7:24 am   -   Wikipost
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Upgrading on flights operated by ANA
Global Premier Upgrades on ANA-operated flights are valid for one-segment, one-cabin upgrades on any multi-cabin international flight operated by ANA and marketed by ANA or United. Upgrades are subject to availability and valid for paid, published fares only. The following ANA fare classes are eligible for Global Premier Upgrades: C, D, J, Y, B, E and G. Please see the terms and conditions below for specific eligibility rules.
Each NH/ANA segment requires an unique GPU. A a single GPU can not be used for two ANA segment nor for a connecting UA segment

Summary of Practical Advice from this thread:

* If you have bought a ticket from United (e.g., cause you want PQDs), you likely have UA codeshares of NH-operated flights. However, only NH-ticketed flights can have upgrades requested. When you have these flights, you need to call United (e.g., the 1K desk) and tell them you want to use GPUs on this itinerary. What they will do is modify your ticket so that the codeshares are replaced with the native flight numbers. This takes 10-15 minutes. You will still need to separately request the upgrades using the United GPU request form (link below) for LH/ANA flights.

* The web form will ask for information from your ticket. You will need to enter the NH flight numbers. Also it will ask for your confirmation code and can use the United-issued confirmation code (not the NH confirmation code)

* You should be able to verify in advance whether the upgrade is going to clear based on NH inventory. I class is for Y->J upgrades and O class is for J->F. These are also the business and first 'saver' award buckets, and can be estimated by doing phantom bookings of award travel for the same flights. If saver awards are showing up the classes should be available. Expertflyer and other sites can also show the availability.

* The T&Cs suggest that you cannot request upgrades until 8 weeks before the flight, but various flyertalkers have confirmed upgrades beyond the 8 week window.

* If your upgrade is not confirmed, you can keep trying before the flight. Waitlisting is now an option (for NH/ANA)

* There seems to be mixed opinion on whether O and I class inventory is put back into the system as the flight gets closer, but several have reported finding inventory show up 2-3 weeks before the flight.

Below are various T&Cs from United relevant to the applicability of fares, etc, copied from the website.

  1. Upgrades are valid only on ANA.
  2. Requests for upgrades can be made after you have purchased your ticket. Upgrades can be requested until 24 hours prior to departure. Your MileagePlus account number and password are required to complete the request.
  3. Global Premier Upgrades may not be requested when you travel on industry discount, agency discount, deeply discounted promotional tickets, award tickets using miles, or tickets purchased through sites like Priceline and Hotwire where the airline is not disclosed until after payment.
  4. ANA may impose blackout periods where upgrades are not permitted.
  5. Global Premier Upgrades may only be requested for up to four passengers per reservation.
  6. Global Premier Upgrades are deducted from your MileagePlus account automatically at time of reservation.
  7. One Global Premier Upgrade is required per person.
  8. Each individual segment requires a separate Global Premier Upgrade. For example, if you are flying on an eligible fare from Tokyo to Frankfurt to Rome, two Global Premier Upgrades are required.
  9. Double upgrades from Economy to First are not permitted on three-cabin aircraft.
  10. Standby and waitlisting is not permitted. Waitlisting is now an option (for NH/ANA)
  11. An upgrade may be confirmed within eight weeks of departure, if a seat is available.
  12. Mileage accrual is based on the original ticketed booking class, not the upgraded class of service.
  13. Requests for seat assignments, special meals and amenities should be made directly with the operating carrier.
  14. If you wish to make changes or cancel your Global Premier Upgrade request, please contact ANA.
  15. If an ANA segment of your itinerary is canceled, the upgrade request for that segment will also be automatically canceled. The Global Premier Upgrade will be automatically redeposited 24 to 48 hours after the cancellation.
  16. Global Premier Upgrade awards are not available through general selling agents.
How to request

Once the ticket has been issued, requests can be made online through the Global Premier Upgrade on ANA or Lufthansa request page. You can make upgrade requests for ANA-operated flights beginning eight weeks before departure until up to 24 hours before departure. You can make upgrade requests for Lufthansa-operated flights beginning 331 days before departure until up to 10 hours before departure.

You may request Global Premier Upgrades for up to four people traveling on the same reservation. You will need one Global Premier Upgrade for each traveler. (If the reservation has more than four travelers, you will need to call ANA or Lufthansa.) You do not need to be traveling with the passengers to request the upgrades and you can request upgrades for travelers with a different last name than yours. While you can only request upgrades for one segment at a time, you may upgrade more than one eligible segment on the itinerary.

If upgrade space is available at the time of the request and the requester chooses to confirm the upgrade, United will automatically deduct Global Premier Upgrades from the requester's MileagePlus account.

How to request for codeshare flights

If you are traveling on an ANA- or Lufthansa-operated codeshare flight with a United flight number, upgrades may be available and can be requested by calling 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, elsewhere call your local United Customer Contact Center.
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Old May 14, 16, 4:40 pm
  #16  
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Originally Posted by bmwe92fan View Post
Does anyone know what NH fare buckets must be available for the upgrade to process? Same as LH?
I would expect so . . . I or O.

Originally Posted by chavala View Post
This is great news! BKK is back on my map!
Doesn't fix it for me . . . not going to be buying Y, B, or E on NH.

This will be most useful for folks flying long-haul C/D/J on NH.
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Old May 14, 16, 7:53 pm
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OMG! Does this line mean that we can upgrade even if it's booked as a UA codeshare?

Global Premier Upgrades on ANA-operated flights are valid for one-segment, one-cabin upgrades on any multi-cabin international flight operated by ANA and marketed by ANA or United.
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Old May 14, 16, 8:44 pm
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Being able to use GPUs on ANA is huge. Although you could burn through GPUs quickly because of the per segment requirement its still a huge benefit improvement.

This also makes sense given that UA is relying more on the NH JV to get NRT connecting passengers to other locations in Asia.

I wonder what class you upgrade into? Maybe I and O? Similar to using mileage awards...

Originally Posted by big V View Post
OMG! Does this line mean that we can upgrade even if it's booked as a UA codeshare?

Global Premier Upgrades on ANA-operated flights are valid for one-segment, one-cabin upgrades on any multi-cabin international flight operated by ANA and marketed by ANA or United.
According to the UA website you can upgrade a codeshare flight but you need to call. From the website it states:

How to request for codeshare flights

If you are traveling on an ANA- or Lufthansa-operated codeshare flight with a United flight number, upgrades may be available and can be requested by calling 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, elsewhere call your local United Customer Contact Center.
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Old May 14, 16, 8:50 pm
  #19  
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I'll never be able to take advantage of this, but it's nice to see a good program improvement for people who can.
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Old May 15, 16, 5:19 am
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Now THIS is a step in the RIGHT DIRECTION...good job, UA. My GPU's just became that more valuable.
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Old May 15, 16, 7:55 am
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A positive development indeed. @:-) What would be a smart move for UA is to send all real 1Ks a PR piece announcing the benefit, then thank us for our business and deposit 2 GPUs into our accounts. This would alleviate our frustrations with the bumps in elite status that so many prior non-elites, silvers, golds, and platinums received last week.
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Old May 15, 16, 8:04 am
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Originally Posted by FlytheTail View Post
What would be a smart move for UA is to send all real 1Ks .
Some 1Ks aren't real?? Am I imaginary?
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Old May 15, 16, 8:46 am
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Originally Posted by Kacee View Post
I would expect so . . . I or O.

Doesn't fix it for me . . . not going to be buying Y, B, or E on NH.

This will be most useful for folks flying long-haul C/D/J on NH.
Yes, I see now this news is completely worthless to me as well
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Old May 15, 16, 8:48 am
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Originally Posted by yyz_atc_qq View Post
Some 1Ks aren't real?? Am I imaginary?
I don't know if you've been following the thread about the status bumps, but yes. There are now real 1Ks and "fake 1Ks".
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Old May 15, 16, 9:22 am
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Originally Posted by Kacee View Post
I would expect so . . . I or O.



Doesn't fix it for me . . . not going to be buying Y, B, or E on NH.

This will be most useful for folks flying long-haul C/D/J on NH.
The same fare requirement on mileage upgrades I believe?
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Old May 15, 16, 9:31 am
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Originally Posted by mh3265a View Post
Being able to use GPUs on ANA is huge. Although you could burn through GPUs quickly because of the per segment requirement its still a huge benefit improvement.

This also makes sense given that UA is relying more on the NH JV to get NRT connecting passengers to other locations in Asia.

I wonder what class you upgrade into? Maybe I and O? Similar to using mileage awards...



According to the UA website you can upgrade a codeshare flight but you need to call. From the website it states:

How to request for codeshare flights

If you are traveling on an ANA- or Lufthansa-operated codeshare flight with a United flight number, upgrades may be available and can be requested by calling 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, elsewhere call your local United Customer Contact Center.
If it's how they handle the UA codeshare flights on LH - it means they will reissue the ticket on NH flight numbers. Can be a pain if you use a corp TA because UA has to take control of the ticket.
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Old May 15, 16, 11:51 am
  #27  
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Originally Posted by mh3265a View Post

According to the UA website you can upgrade a codeshare flight but you need to call. From the website it states:

How to request for codeshare flights

If you are traveling on an ANA- or Lufthansa-operated codeshare flight with a United flight number, upgrades may be available and can be requested by calling 1-800-UNITED-1 (1-800-864-8331) within the U.S. and Canada, elsewhere call your local United Customer Contact Center.
that has been SOP for quite some time w/ LH. It takes 15-20 minutes on the phone to get it done, but is straightforward.

Originally Posted by Paulakers2010 View Post
The same fare requirement on mileage upgrades I believe?
Hopefully NOT! This would then be a MAJOR devaluation! Got to check asap now ... NH used to be allowing a lot of fare classes to upgrade w/ miles

Originally Posted by jmanirish View Post
If it's how they handle the UA codeshare flights on LH - it means they will reissue the ticket on NH flight numbers. Can be a pain if you use a corp TA because UA has to take control of the ticket.
Not really. I have done this many time and it is not a problem at all. Corp TA issues the ticket and UA makes the change ... works very well.
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Old May 15, 16, 11:56 am
  #28  
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Originally Posted by Paulakers2010 View Post
The same fare requirement on mileage upgrades I believe?
https://www.united.com/web/en-US/con...rade/saua.aspx

Z can be upgraded with miles, but not with a GPU.
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Old May 15, 16, 11:57 am
  #29  
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Wow. That's really cool!
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Old May 15, 16, 12:12 pm
  #30  
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Originally Posted by mahasamatman View Post
There is no such thing as a "fake 1K" or "1K lite". United makes the rules. All 1Ks are created equal.
Lifetime companion matched 1K and former infinite plat 1K don't get GPUs unless they met the PQM/S/D reqs or are themselves a 3MM flyer
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