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Originally Posted by LarkSFO
(Post 25453440)
When I am searching award travel though, I usually want to see all the options that may have saver availability, even if it includes connections.
Additionally, with the new award search interface, you can click on the 'Stops' column header and it will show you all nonstop results at the top of the search. In which world is this called progress? |
Originally Posted by Silver Fox
(Post 25454104)
I think a lot of sites do it that way now. I tried it on the old and the new site and the price came out exactly the same for both.
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Originally Posted by cfischer
(Post 25454059)
Am I the only one who thinks it is fraud if UA shows one-way prices when I am searching for round-trips?
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anyone can tell me how to switch back to old version...
tried to clean cookies and united.com/ual.. It doesn't work... |
Originally Posted by BThumme
(Post 25454882)
well for me at least, I don't want to have to click through to see what my final price would be. thats why the old site was better to me.
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There are a few things I like with the new website. What I do not like is I can no longer sort the flights after length in miles. Also, its very slow... some searches takes almost a minute to return any results. Thats just too long to wait.
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.bomb
I tried teaching an elder united.com but questions I indicate how bad of a web consulting agency marketing firm whatever .bomb hired:
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Originally Posted by thinthin
(Post 25455412)
anyone can tell me how to switch back to old version...
tried to clean cookies and united.com/ual.. It doesn't work... |
The website now will not load at all in Chrome for me. It will do so in Firefox, but in Chrome I just get a blank page with https://www.united.com/web/en-US/default.aspx?root=1 in the address bar. How on earth can I easily load a website for UA?
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Originally Posted by expressboy
(Post 25457132)
Use Incognito or private mode tab in your browser. I am at 100% using this technique.
Still got the new site. :(:( |
Interestingly, I get the new site in Chrome (most of the time) or Opera (all of the time), but always the old site on IE/Edge.
Frustratingly, when using the new site to look for award travel for next summer, the new site shows flights that do not show up on the old site. But I cannot book any flights through the new site and calling United, several of the flights that the new website shows me don't even show up on the CSR's computer. So, the new site is pretty - but it needs to show real flights and actually let me book them to be in any way useful. |
This is pathetic. Won't let me finish a booking AFTER being super slow to do anything. Very frustrating and counterproductive.
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Originally Posted by kb1992
(Post 25457331)
I just tried private mode tab in firefox.
Still got the new site. :(:( |
Originally Posted by Aellinsar
(Post 25457426)
So, the new site is pretty - but it needs to show real flights and actually let me book them to be in any way useful.
If you want the assistance of the community, or to just share your experience with others, you need to provide us with a lot more detail! From / To R/T, One Way, or Multi-City Dates Revenue or award Y, C, F Specific fare class requested etc. Problems you experienced with the new site, and how the old site handled this situation better. Hopefully somebody here can assist you! |
Originally Posted by LarkSFO
(Post 25458165)
If you want the assistance of the community, or to just share your experience with others, you need to provide us with a lot more detail!
CVG -> CDG on 7/31/16 CDG -> EDI on 8/8/16 EDI -> CVG on 8/12/16 Let's look at just the first leg, the new United site shows a lot of saver awards at either 15K, 30K, 32.5K or 65K miles (plus $5.60 fees). The old site only shows 30k or 65k flights. UA4517/UA915 shows as 65K on the old site and only 32.5K on the new site. But it isn't bookable on the new site (actually, none of the flights are bookable regardless of value - they all give me an error). Another one: The new site shows flights UA4080/UA987 for 32.5k points vs. 65k points on the old site. The 15 k flights on the new site are 30k on the old site. But the 30k flights are the same amount on both sites. I cannot find the flight #'s on the new site that didn't exist at all on the old site or the UA agent's computer as of today. Hopefully those have been removed. |
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