Oct 23, 2015, 6:29 pm
Last edit by: WineCountryUA
Update 2017: United p.s. is now called Transcontinental Service. This service is available on flights between EWR<>LAX, EWR<>SFO, and BOS<>SFO.
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
The first PS flights to/from EWR started 25 Oct 2015
E+ passengers -- hot meals and drinks included
Aircraft 757-200
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Originally Posted by United POLARIS FAQ
How does the switch to United Polaris affect United p.s.® Premium Service transcontinental flights?
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
On December 1, 2016, BusinessFirst service on p.s. transcontinental routes became United Business®, and now features our custom Saks Fifth Avenue pillow and duvet. Previous p.s. features did not change other than the new bedding.
United offers transcontinental travelers the features and comfort of long-haul international flights. Customers enjoy modern aircraft interiors with all-new seats, inflight Wi-Fi, free personal on-demand entertainment at every seat, in-seat power and USB ports.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
United also provides:
* Premier Access check-in, security screening, boarding and baggage handling;
* United Club access;
* up to 6 feet, 4 inches of sleeping space in a 180-degree flat-bed seat; and
* pre-departure beverages, hot towel service, multi-course meals and a pre-arrival snack.
Travelers in Economy Plus on our premium transcontinental flights now enjoy more than just extra legroom — they’ll also receive a complimentary hot entrée, fruit and dessert, as well as their choice of free alcoholic beverages, including our featured cocktail and more.
Original config 28 lieflat BF / 42 E+ / 72 E-
Everything You Want to Know About Where to Sit on a 757-200 (pmUA Domestic and p.s.)
Re-purposed TATL config 16 lieflat BF / 45 E+ / 108 E-
Consolidated "Seats on International 757"
other lie-flat aircraft will be used on the route, such as
Everything You Wanted to Know About Where to Sit on 777-200 HD (28BF,102E+,234E-)
Everything you want to know about where to sit on the 787-10
FAQs
Are all flights on these routes lie-flat, etc?
Yes -- all non-stop flights from SFO/LAX to/from EWR and SFO<>BOS are configured as such regardless of aircraft used. All scheduled aircraft have a lie-flat premium cabin.
Are these CPU-eligible flights?
No -- no CPU on these flights. It will take RPU/GPU/mileage+copays to upgrade. Generally, these are "hard" upgrades.
Are TODs / Cash upgrades offered?
Yes, $298 cash OW upgrades are regularly offered.
Archive: Premium Transcon Service SFO-EWR/BOS, LAX-EWR flights-Questions&Experiences {Archive}
Cross Country Comfort: Introducing United Airlines’ New Transcontinental Service
Premium Transcon Service SFO/LAX<>EWR flights - Questions and Experiences
Jul 15, 2023, 10:22 am
#241
Join Date: Apr 2010
Programs: AA PP, UA 1K/MM, WoH Globalist, HH Gold
Posts: 1,202
But yes, the recent schedule has LAX downgraded to mostly 757 and 777. One of the 777s is a Polaris, the rest HD. If you want to guarantee Polaris, there is a single 78X that remains.
Jul 15, 2023, 3:48 pm
#242
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
Jul 15, 2023, 6:16 pm
#243
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,478
Jul 15, 2023, 10:44 pm
#244
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,644
If true, then that might warrant a DOT complaint if I was sold something they clearly advertise but didn't fulfill
https://www.united.com/ual/en/us/fly...-services.html
https://www.united.com/ual/en/us/fly...-services.html
Jul 15, 2023, 11:57 pm
#245
Join Date: Jan 2013
Location: Delaware
Programs: UA Mileage Plus, Amtrak Guest Rewards
Posts: 1,393
We’re flying on UA2097 9:40pm SFO-EWR in Mid November in J. Should we expect a full meal dinner or just a snack?
1. Flight shows snack, but UA.com shows a "hot meal on all flights 800 miles or greater"
UA.com North American Dining
2. I flew this same flight back in August 2022 and it listed a snack but had a full dinner. Granted it was a 9:00pm departure then.
1. Flight shows snack, but UA.com shows a "hot meal on all flights 800 miles or greater"
UA.com North American Dining
2. I flew this same flight back in August 2022 and it listed a snack but had a full dinner. Granted it was a 9:00pm departure then.
Jul 16, 2023, 5:43 am
#246
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,516
We’re flying on UA2097 9:40pm SFO-EWR in Mid November in J. Should we expect a full meal dinner or just a snack?
1. Flight shows snack, but UA.com shows a "hot meal on all flights 800 miles or greater"
UA.com North American Dining
2. I flew this same flight back in August 2022 and it listed a snack but had a full dinner. Granted it was a 9:00pm departure then.
1. Flight shows snack, but UA.com shows a "hot meal on all flights 800 miles or greater"
UA.com North American Dining
2. I flew this same flight back in August 2022 and it listed a snack but had a full dinner. Granted it was a 9:00pm departure then.
Jul 16, 2023, 10:39 am
#247
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
Good news bad news, my wife got upgraded on yesterday's SFO-EWR to PS and enjoyed the UC access even though she is no longer a member. However, the bad news was the flight was cancelled ("mechanical") and had to fly another carrier to get to NYC AM (AA into JFK). Of course money and soon to expire PPs refunded. FWIW, she purchased business on AA and said she preferred the AA hard product on this route to UA's PS. I can't comment as I have not flown AA into JFK for years now from SFO.
Jul 16, 2023, 10:44 am
#248
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,090
Jul 16, 2023, 10:50 am
#249
Join Date: Apr 2010
Programs: AA PP, UA 1K/MM, WoH Globalist, HH Gold
Posts: 1,202
Good news bad news, my wife got upgraded on yesterday's SFO-EWR to PS and enjoyed the UC access even though she is no longer a member. However, the bad news was the flight was cancelled ("mechanical") and had to fly another carrier to get to NYC AM (AA into JFK). Of course money and soon to expire PPs refunded. FWIW, she purchased business on AA and said she preferred the AA hard product on this route to UA's PS. I can't comment as I have not flown AA into JFK for years now from SFO.
And she isn’t the only to have a preference for the AA A321T business seats versus UA Polaris. I also think the food as well as the lounge access (LAX/JFK sides) are better than UC access. Last but not least you can use showers with AA before/after since, AC (SFO), FL (LAX), and Greenwich (JFK) have showers.
Jul 16, 2023, 10:57 am
#250
FlyerTalk Evangelist
Join Date: Oct 1999
Posts: 11,468
Jul 16, 2023, 11:10 am
#251
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
Shame she wasn’t able to get booked on AA via UA and still get ORC. And she could have still credited her AA flight.
And she isn’t the only to have a preference for the AA A321T business seats versus UA Polaris. I also think the food as well as the lounge access (LAX/JFK sides) are better than UC access. Last but not least you can use showers with AA before/after since, AC (SFO), FL (LAX), and Greenwich (JFK) have showers.
And she isn’t the only to have a preference for the AA A321T business seats versus UA Polaris. I also think the food as well as the lounge access (LAX/JFK sides) are better than UC access. Last but not least you can use showers with AA before/after since, AC (SFO), FL (LAX), and Greenwich (JFK) have showers.
Jul 16, 2023, 11:35 am
#252
FlyerTalk Evangelist
Join Date: Aug 2017
Programs: AS 75K, DL Silver, UA Platinum, Hilton Gold, Hyatt Discoverist, Marriott Platinum + LT Gold
Posts: 10,516
Yep. Have done AA F cross country a few times on miles. Excellent experience both on the ground and in the air. I really enjoy the nap room at the AA AC at SFO.
Jul 16, 2023, 12:31 pm
#253
Join Date: Apr 2010
Programs: AA PP, UA 1K/MM, WoH Globalist, HH Gold
Posts: 1,202
Yes, they also have a F cabin. 1-1 configuration, slightly better food and access to better lounges (JFK Chelsea, LAX FFD when it was open).
Jul 18, 2023, 6:26 pm
#254
Join Date: Feb 2017
Location: SFO
Programs: UA Plat
Posts: 184
Is there any difference between economy and economy plus? The United website says
http://www.united.com/ual/en/us/fly/...-services.html
But aren’t non-alcoholic drinks and some small snacks already free in economy? I remember pre-COVID there was a brief period of time that alcoholic drinks and hot meals were free for economy plus.
Enhanced service
Travelers in Economy Plus on our premium transcontinental flights enjoy extra legroom and will receive free non-alcoholic drinks and snacks.
But aren’t non-alcoholic drinks and some small snacks already free in economy? I remember pre-COVID there was a brief period of time that alcoholic drinks and hot meals were free for economy plus.
Jul 18, 2023, 6:51 pm
#255
Join Date: Sep 2009
Location: New York, NY
Programs: Delta Platinum Medallion; IHG Platinum; Marriott Gold; Hilton Gold
Posts: 1,071
So what kind of compensation occurs when that happens? I normally fly Delta but booked a Premium Economy EWR-SFO seat on United which seems more comfortable than Comfort+ on a Delta 757 (Delta downgraded that route to all 757s while JFK-LAX is all 767s). Is it possible that if the aircraft is swapped I might end up in regular economy and not even Economy Plus?