Seat belt sign is out of control at UA
#167
Join Date: Jul 2007
Location: San Francisco/Sydney
Programs: UA 1K/MM, Hilton Diamond, Marriott Something, IHG Gold, Hertz PC, Avis PC
Posts: 8,159
In the last month I've been on Asiana, ANA, Air China, Lufthansa, SAS, Emirates, Etihad, BA, Finn air, Croatian airlines, Cathay pacific, Singapore airlines, and Korean airlines - all of them turn off the seatbelt sign as soon as possible and keep it off - at the slightest sign of any turbulence UA flips it on - I just don't get it.....
#168
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.3MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,392
There's a sUA Captain out there who does it right. Instead of the canned script ("...as we do up here in the cockpit..."), he TALKS to the passengers and says something along these lines:
"I'll make you a deal. I'll keep the seat belt sign off as much as possible, so that you can get up and use the facilities as need be. But when I put the sign on, it's for a good reason, and I ask that you stay seated. Deal? Thanks!"
^
"I'll make you a deal. I'll keep the seat belt sign off as much as possible, so that you can get up and use the facilities as need be. But when I put the sign on, it's for a good reason, and I ask that you stay seated. Deal? Thanks!"
^
#169
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,599
There's a sUA Captain out there who does it right. Instead of the canned script ("...as we do up here in the cockpit..."), he TALKS to the passengers and says something along these lines:
"I'll make you a deal. I'll keep the seat belt sign off as much as possible, so that you can get up and use the facilities as need be. But when I put the sign on, it's for a good reason, and I ask that you stay seated. Deal? Thanks!"
^
"I'll make you a deal. I'll keep the seat belt sign off as much as possible, so that you can get up and use the facilities as need be. But when I put the sign on, it's for a good reason, and I ask that you stay seated. Deal? Thanks!"
^
#170
Join Date: Jul 2015
Posts: 27
Please let me respond as one of the "offending" pilots. First, every single one of us is keenly aware when the seat belt sign is on and if it is smooth and there is no imminent report of turbulence ahead, the sign will be off. During climb out it is a VERY busy time for us and turning the seat belt sign off and making our required announcement the first time it gets turned off is not high on the priority list as well as there is more likely to be areas of unexpected turbulence as you climb through all of the layers of weather and constantly shifting wind currents. Once you reach cruise, the winds are not constantly changing and most pilots will turn the seat belt sign off if it is smooth and there are no reports of bad rides ahead or forecast turbulence on our weather maps.
There is no company policy to keep the sign on as a means of crowd control, period. Maybe 5 times in the last 15 years a flight attendant has called and asked for the seat belt sign on as a means of ending a conversation with an unwanted suitor who won't leave the galley and the answer from the cockpit has always been no - it's not fair to the other passengers.
Is United more conservative about safety then perhaps some others, yes and that can sometimes be reflected in the way the seat belt sign is handled. It is never left on out of disregard or carelessness or as a punishment.
There is no company policy to keep the sign on as a means of crowd control, period. Maybe 5 times in the last 15 years a flight attendant has called and asked for the seat belt sign on as a means of ending a conversation with an unwanted suitor who won't leave the galley and the answer from the cockpit has always been no - it's not fair to the other passengers.
Is United more conservative about safety then perhaps some others, yes and that can sometimes be reflected in the way the seat belt sign is handled. It is never left on out of disregard or carelessness or as a punishment.
#171
Join Date: Aug 2005
Location: SAN
Posts: 2,426
Please let me respond as one of the "offending" pilots. First, every single one of us is keenly aware when the seat belt sign is on and if it is smooth and there is no imminent report of turbulence ahead, the sign will be off. During climb out it is a VERY busy time for us and turning the seat belt sign off and making our required announcement the first time it gets turned off is not high on the priority list as well as there is more likely to be areas of unexpected turbulence as you climb through all of the layers of weather and constantly shifting wind currents. Once you reach cruise, the winds are not constantly changing and most pilots will turn the seat belt sign off if it is smooth and there are no reports of bad rides ahead or forecast turbulence on our weather maps.
There is no company policy to keep the sign on as a means of crowd control, period. Maybe 5 times in the last 15 years a flight attendant has called and asked for the seat belt sign on as a means of ending a conversation with an unwanted suitor who won't leave the galley and the answer from the cockpit has always been no - it's not fair to the other passengers.
Is United more conservative about safety then perhaps some others, yes and that can sometimes be reflected in the way the seat belt sign is handled. It is never left on out of disregard or carelessness or as a punishment.
There is no company policy to keep the sign on as a means of crowd control, period. Maybe 5 times in the last 15 years a flight attendant has called and asked for the seat belt sign on as a means of ending a conversation with an unwanted suitor who won't leave the galley and the answer from the cockpit has always been no - it's not fair to the other passengers.
Is United more conservative about safety then perhaps some others, yes and that can sometimes be reflected in the way the seat belt sign is handled. It is never left on out of disregard or carelessness or as a punishment.
How things stand now, with the need for lavatory use, if I see the cabin crew up and about, then I get up to go when I need to.
The problem is especially bad when traveling with young children. I hate to give the impression of being a scofflaw, but it has been made frequently necessary.
1) Do flight computers log the times that the seatbelt sign is turned off and on? Thus would be interesting data.
2) Perhaps as passengers we should record times off and on during flight in order to generate some "scientific" data rather than simply providing anecdotal impressions.
3) At this point I think there should be 2 seatbelt signs, the "we would appreciate it that you remain seated unless necessary" sign and the "real danger" sign.
#172
Join Date: Feb 2009
Location: SEA
Programs: UA SP, DL SM MM, AS 75K, SPG Platinum, Hyatt Diamond.
Posts: 2,596
I'm very glad this pilot doesn't forget it's on, but I have had a few instances of parking at the gate, and the seatbelt light NOT being turned off at all. That would surely indicate it was forgotten.
#173
Join Date: Jul 2015
Posts: 27
This may be true on your airplane, but the overwhelming anecdotal evidence of many passengers speaks to the contrary. The seatbelt sign seems to be on for a huge percentage of the flight. In my experience, this is not only UA but also the other USA carriers as well.
How things stand now, with the need for lavatory use, if I see the cabin crew up and about, then I get up to go when I need to.
The problem is especially bad when traveling with young children. I hate to give the impression of being a scofflaw, but it has been made frequently necessary.
1) Do flight computers log the times that the seatbelt sign is turned off and on? Thus would be interesting data.
2) Perhaps as passengers we should record times off and on during flight in order to generate some "scientific" data rather than simply providing anecdotal impressions.
3) At this point I think there should be 2 seatbelt signs, the "we would appreciate it that you remain seated unless necessary" sign and the "real danger" sign.
How things stand now, with the need for lavatory use, if I see the cabin crew up and about, then I get up to go when I need to.
The problem is especially bad when traveling with young children. I hate to give the impression of being a scofflaw, but it has been made frequently necessary.
1) Do flight computers log the times that the seatbelt sign is turned off and on? Thus would be interesting data.
2) Perhaps as passengers we should record times off and on during flight in order to generate some "scientific" data rather than simply providing anecdotal impressions.
3) At this point I think there should be 2 seatbelt signs, the "we would appreciate it that you remain seated unless necessary" sign and the "real danger" sign.
1. No idea if the flight recorder monitors the seat belt sign switch but any data really is not useful except maybe in total flight time on vs off over many many years. Daily, weekly, or monthly numbers would be meaningless due to variability of the weather.
2. I'm sure you could if you had that much interest in the data.
3. It's like that now -"off" = remain seated unless necessary and "on" = stay seated unless it's an emergency and you have to get up and risk your safety as well as the safety of those you may land on.
In the end all that can be done is to advise you that we don't think it's safe to be up based on what we see ahead, pilot reports, dispatcher reports from other planes, weather turbulence charts, ATC reports and more. If you want to get up anyways that's really your call and responsibility.
#174
Join Date: Dec 2009
Location: Los Angeles& Telluride
Programs: UA1K, 1MM,AA Exec. Platinum, Global Entry, Nexus
Posts: 731
Use your best judgement
Having flown on UA for years and being a private pilot as well. I've found that just using a bit of common sense helps.
One: look out the window. Are you flying through clouds or through storms. Summer in the continental US = storms, weather diversions and turbulence.
Two: once you reach cruising altitude you are generally much safer than on the climb out or the descent. CAT=clear altitude turbulence is hard to spot, but pilot get pilot reports from planes ahead and air traffic control so they have an idea where the CAT may be. Still very very few planes fall out of the sky in the most severe forms of turbulence. Its scary but flying is still one of the safest forms of transportation.
Three: When you gotta go, you gotta go. Be kind and courteous. FA's have to pee just like you and me.
Hope this helps the OP.
If not, since the dollar is your calling card, you can always fly another airline.
One: look out the window. Are you flying through clouds or through storms. Summer in the continental US = storms, weather diversions and turbulence.
Two: once you reach cruising altitude you are generally much safer than on the climb out or the descent. CAT=clear altitude turbulence is hard to spot, but pilot get pilot reports from planes ahead and air traffic control so they have an idea where the CAT may be. Still very very few planes fall out of the sky in the most severe forms of turbulence. Its scary but flying is still one of the safest forms of transportation.
Three: When you gotta go, you gotta go. Be kind and courteous. FA's have to pee just like you and me.
Hope this helps the OP.
If not, since the dollar is your calling card, you can always fly another airline.
#175
Join Date: Aug 2009
Posts: 1,088
I really try to heed the seat belt light but if there is no obvious severe turbulence I may have to go. I virtually always hit the head right before boarding and that should hold me for a while but... maybe I had an extra beer in the lounge. Or maybe I had a very tight connection and had the choice to pee or make my flight.... Or maybe we boarded and sat at the gate 30 minutes past departure time (total time in seat up to an hour even before pushing back.) Then I'm going to need to go.
On a recent UA flight there was a little bit of consistent chop for most of the flight. The captain told us up front that the seat belt light could be lit most of the time. But once at altitude the FA came on the PA and said "the seatbelt sign is still lit. If you must get up to use the lav, please be very careful and return to your seat as quickly as possible."
I thought that was a good way to handle it.
Once on a BA MIA-LHR with grade school aged sons, we flew smack in the jetstream for most of the flight. Very, very bumping but we were screaming through the skies and got to London almost 90 minutes early. The seatbelt sign was lit the entire trip. It was difficult to get up and go to the lav but you had to do it.
However, I guess there are some people with cast iron bladders. I sat next to a man and his teen aged son once from FRA to ORD. I was on the aisle. Neither of them got up a single time during that entire flight.
On a recent UA flight there was a little bit of consistent chop for most of the flight. The captain told us up front that the seat belt light could be lit most of the time. But once at altitude the FA came on the PA and said "the seatbelt sign is still lit. If you must get up to use the lav, please be very careful and return to your seat as quickly as possible."
I thought that was a good way to handle it.
Once on a BA MIA-LHR with grade school aged sons, we flew smack in the jetstream for most of the flight. Very, very bumping but we were screaming through the skies and got to London almost 90 minutes early. The seatbelt sign was lit the entire trip. It was difficult to get up and go to the lav but you had to do it.
However, I guess there are some people with cast iron bladders. I sat next to a man and his teen aged son once from FRA to ORD. I was on the aisle. Neither of them got up a single time during that entire flight.
#176
Join Date: Dec 2007
Location: Utqiagvik (Barrow) Alaska and Ann Arbor, Michigan
Programs: Charter Member Delta Diamond Medallion, Lifetime AA Platinum, IHG Diamond, Hilton & Marriott Gold
Posts: 630
Maybe they both chose to use the liquid containment feature of their air sickness bags. Great to fly with passengers who believe in "safety first."
#177
Join Date: Jan 2011
Location: San Antonio, TX
Programs: 1K
Posts: 784
Completely agree. As long as we are semi-level and nothing more than slight chop, I get up and use the lav.
The FA's say something just because they have to. I always apologize, but have never been stopped.
Obviously YMMV and turbulence can pop up at any time!
The FA's say something just because they have to. I always apologize, but have never been stopped.
Obviously YMMV and turbulence can pop up at any time!
#178
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
I've been on 13+ hour flights from EWR to PEK where the seatbelt sign was on the ENTIRE flight. While that was extraordinary, the sign is on much longer on United flights than on the Ethiad, Qatar, Lufthansa, BA, etc flights I take.
Please let me respond as one of the "offending" pilots. First, every single one of us is keenly aware when the seat belt sign is on and if it is smooth and there is no imminent report of turbulence ahead, the sign will be off. During climb out it is a VERY busy time for us and turning the seat belt sign off and making our required announcement the first time it gets turned off is not high on the priority list as well as there is more likely to be areas of unexpected turbulence as you climb through all of the layers of weather and constantly shifting wind currents. Once you reach cruise, the winds are not constantly changing and most pilots will turn the seat belt sign off if it is smooth and there are no reports of bad rides ahead or forecast turbulence on our weather maps.
There is no company policy to keep the sign on as a means of crowd control, period. Maybe 5 times in the last 15 years a flight attendant has called and asked for the seat belt sign on as a means of ending a conversation with an unwanted suitor who won't leave the galley and the answer from the cockpit has always been no - it's not fair to the other passengers.
Is United more conservative about safety then perhaps some others, yes and that can sometimes be reflected in the way the seat belt sign is handled. It is never left on out of disregard or carelessness or as a punishment.
There is no company policy to keep the sign on as a means of crowd control, period. Maybe 5 times in the last 15 years a flight attendant has called and asked for the seat belt sign on as a means of ending a conversation with an unwanted suitor who won't leave the galley and the answer from the cockpit has always been no - it's not fair to the other passengers.
Is United more conservative about safety then perhaps some others, yes and that can sometimes be reflected in the way the seat belt sign is handled. It is never left on out of disregard or carelessness or as a punishment.
#179
Join Date: May 2003
Location: Cleveland, OH
Programs: UA-GS 1MM), Hertz Pres Circle, Starriott Titanium)
Posts: 1,966
On a number of occasions on EWR-BOM, I've noticed the seatbelt sign comes on just prior to the crew using the restroom, and goes back off after... or is just plain forgotten for the next 2.5 hours.
#180
Join Date: Dec 2005
Posts: 272
The blaring auto-announcement is bad enough but then on trips to destinations where English is not the primary language you get to ensure the repeat of that announcement in as many as 2 additional different languages. On a flight to ZRH I got it in English, German and French.
Peace and quiet are never the rule aboard UA.