United Cuts GUM-CNS/ICN and DEN-PTY
Sep 3, 2015, 8:38 am
#121
Join Date: Aug 2015
Location: Australia
Posts: 1
Hello. I'm new here and wanted to say thank you to pdxdtm and others as the information you have outlined has greatly assisted me. I am from Australia and have flights booked and paid in September from Cairns to Guam/Chuuk returning on 29th September. I only found out the route has been cancelled by reviewing my bookings and finding the Guam/Cairns leg has been removed. I was hoping United might agree to fly us Guam/Manila with United and then Manila/Melbourne Singapore Airlines. After contacting several different sources we were told that we must take the last plane on 26th or receive a refund. Given that we weren't returning to Guam (with United) until the 28th these were not viable options. I was finally able to negotiate Guam to Tokyo (United) then Tokyo to Cairns (Jetstar) after sending a PM to United's FaceBook page. The person on the site was a great help. Sorry for the long post but I thought it may help someone else that comes looking. Thanks again
Mar 3, 2016, 8:12 pm
#122
Join Date: Mar 2016
Posts: 12
I was browsing late last night on UA's site and found some 'I' space on Singapore Airlines to get me to Brisbane. After calling to book this as a separate reservation to put on hold, the agent I spoke with suggested this might be as good as it gets, and that UA still hasn't called to make an offer of protection didn't bode well.
Old Itinerary: HKG-GUM (X), GUM-CNS (X), CNS-AKL (I), AKL-CHC (X), CHC-SYD (X) // MEL-BKK (I), BKK-HKG (O) - 55,000 Miles / $180 taxes
New Ticket: HKG-SIN (I), SIN-BNE (I) /**Purchase my own ticket on TigerAir for $50 USD from BNE-CNS**/ CNS-AKL (I), AKL-CHC (X), CHC-SYD (X) // MEL-BKK (I), BKK-HKG (O) - 55,000 Miles / $124 taxes
I'm not entirely sure how the taxes dropped by $50 dollars with this new routing, but overall I guess this will work. I'm also surprised they didn't charge me more miles. I assumed they would increase at least 5,000 miles (since my original outbound was a UA award since more than half was on UA metal as opposed to star partners). Bummed I will need to pay for a separate flight to fly 2 hours in the opposite direction from Brisbane to Cairns, but using the flights I already had booked was really the only way I could guarantee that I could get where I wanted to go...
Happy to have this finally ticketed and booked.
Old Itinerary: HKG-GUM (X), GUM-CNS (X), CNS-AKL (I), AKL-CHC (X), CHC-SYD (X) // MEL-BKK (I), BKK-HKG (O) - 55,000 Miles / $180 taxes
New Ticket: HKG-SIN (I), SIN-BNE (I) /**Purchase my own ticket on TigerAir for $50 USD from BNE-CNS**/ CNS-AKL (I), AKL-CHC (X), CHC-SYD (X) // MEL-BKK (I), BKK-HKG (O) - 55,000 Miles / $124 taxes
I'm not entirely sure how the taxes dropped by $50 dollars with this new routing, but overall I guess this will work. I'm also surprised they didn't charge me more miles. I assumed they would increase at least 5,000 miles (since my original outbound was a UA award since more than half was on UA metal as opposed to star partners). Bummed I will need to pay for a separate flight to fly 2 hours in the opposite direction from Brisbane to Cairns, but using the flights I already had booked was really the only way I could guarantee that I could get where I wanted to go...
Happy to have this finally ticketed and booked.
Mar 3, 2016, 9:27 pm
#123
Join Date: Dec 2009
Posts: 5,439
Air NZ trans tasman space can vary wildly. You may see months at a time with not a single award seat from any NZ airport to any Australian airport. It seems like CNS is not releasing any award seats at all. I'd recommend booking to BNE or SYD, then taking a LCC to CNS for ~$50.