Feb 7, 2015, 9:14 pm
Last edit by: Phaze
Previous thread - Global First Lounge (IFL / GFL) Access Questions and Experiences
:-: United's Global First Lounges located at LHR, IAD, SFO, HKG and NRT are for the use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
NOTE: Global First Lounge at ORD has closed. Polaris lounge Chicago is now open, including dining. The Global First Lounge at LHR closes at 18:00, as confirmed by United via phone. The website currently omits this information.
This reconfirmed per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (EWR-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. This does not apply to a GS flying non-UA metal.
Any passenger holding a boarding pass for travel within 24 hours in UA GF will have access to the GFL at their departure and connecting airports.
from United Global First and Arrivals lounges
:-: United's Global First Lounges located at LHR, IAD, SFO, HKG and NRT are for the use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
NOTE: Global First Lounge at ORD has closed. Polaris lounge Chicago is now open, including dining. The Global First Lounge at LHR closes at 18:00, as confirmed by United via phone. The website currently omits this information.
This reconfirmed per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html
Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.
Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (EWR-LAX/SFO) BusinessFirst cabin.
A GS who arrives in BF or GF will be admitted to the GFL. This does not apply to a GS flying non-UA metal.
Any passenger holding a boarding pass for travel within 24 hours in UA GF will have access to the GFL at their departure and connecting airports.
from United Global First and Arrivals lounges
United Global FirstSM Lounge
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy
The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.
United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights
These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.
*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]
Jun 23, 2015, 10:43 pm
#91
Join Date: Jul 2013
Programs: DYKWIA, But I'm a "Diamond Guest" UA 1K/2MM
Posts: 2,258
Back to UAL GFL..... my last time through, instead of a Mercedes I got a lounge dragon snarl. That's because I handed her my continuing BP instead of the one from the GF flight that I just arrived on. She was already set to deny with: "You're not eligible to use the lounge" Didn't even bother to look at the whole itinerary.
I wonder if she would actually have denied me access if I hadn't been able to find the used GF boarding pass..... The contrast between UAL and the other global airlines is just stunning.
Jun 24, 2015, 6:01 am
#92
Join Date: Jul 2013
Location: MRY - CNX - TXL
Programs: UA 1K / *G / Marriott PE / Expedia Gold+ / Hertz PC
Posts: 7,058
I didn't realize the buggy ride went THROUGH the Royal Silk lounge the first time, made me a little self-conscious which was amplified by it being an extra tall cart and me already being 6'2".
Jul 12, 2015, 9:56 am
#94
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
GFL access at ORD?
Paid biz ticket ORD-IAH-BOG and GS member. I'm thinking probably not, but thought I'd check with the experts.....
Jul 12, 2015, 10:06 am
#95
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,477
Jul 12, 2015, 10:11 am
#96
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
Thanks Kacee. Will try, and let you know outcome. Worst case is going next door, shamed, to the UC.
Jul 18, 2015, 12:11 pm
#98
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
So, I didn't ultimately schlep over to GFL as the ORD-IAH flight was out of B7, just went to adjacent UC. I'm in the GFL enough on TATLs and TPACs and 45 min in mid morning didn't seem worth it.
However, I do have to say I was surprised my bp for IAH-BOG said "BF" and sure enough the 757 was the lie-flat intl config and the abbreviated 3-4 course BF menus were used.
So....I think I would've probably been allowed in the ORD GFL had I not been too lazy to go to C, but who knows?
Related -- on the return yesterday, UA 1008 BOG-FRA (ultimately cancelled due to broken door hinge) was a 737 and not marked as BF on bp. However, they did distribute "BF" breakfast menus with 3 choices prior to the cancellation
. So maybe they do now treat all IAH-BOG/return flights as BF regardless of aircraft type? They should, if they wont allow CPUs.Somewhat related -- Am I the only one who thinks the short/med- haul Latam catering is some of the best in the system? Less food but the entrees are always delicious. Maybe it because I dont take those flights as often as TATL/TPAC, but they always seem far better than domestic for sure and often more interesting than the BF/GF menus across the ponds.
Last edited by tcdtcd; Jul 18, 2015 at 12:46 pm
Jul 18, 2015, 2:31 pm
#99
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,477
I flew IAH-BOG late June and my BP says "Business" not BF. I've flown this route a half dozen times over past 18 months and that's always been the case. The menu did say "BusinessFirst" this last trip which is the first time I've seen that but it is not the same style menu as TPAC/TATL. The catering is pretty good ex-IAH and absolutely awful ex-BOG. The service is definitely not BF in that they give out the kleenex-thin blankets and NO PILLOW, not even on the red-eye.
Jul 18, 2015, 4:02 pm
#100
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,341
I flew IAH-BOG late June and my BP says "Business" not BF. I've flown this route a half dozen times over past 18 months and that's always been the case. The menu did say "BusinessFirst" this last trip which is the first time I've seen that but it is not the same style menu as TPAC/TATL. The catering is pretty good ex-IAH and absolutely awful ex-BOG. The service is definitely not BF in that they give out the kleenex-thin blankets and NO PILLOW, not even on the red-eye.
Jul 18, 2015, 5:40 pm
#101
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,477
LOL, yes Kacee, even on the 757 lieflat, the offering was a very 'sheer' and small blanket and no pillow! But the catering was excellent and my bp did say BF (would scan it in if my home scanner was working - it is not). Obviously I didn't get to avail myself of BOG catering given the cancellation but I trust your judgment!
Jul 18, 2015, 6:54 pm
#102
Join Date: Apr 1999
Location: San Francisco, CA, USA
Programs: Hyatt LT Globalist, Marriot LT Titanium, UA 2.4MM, HH Gold, AS MVPG
Posts: 3,400
Tokyo GFL access?
So currently flying GF from SIN-NRT and connecting to BF NRT-HNL (wait listed for GF). Will we have access to GFL in NRT even if we don't clear for the second leg since we are arriving in GF?
Jul 18, 2015, 6:57 pm
#103
FlyerTalk Evangelist
Join Date: Mar 2010
Location: DAY
Programs: UA 1K 1MM; Marriott LT Titanium; Amex MR; Chase UR; Hertz PC; Global Entry
Posts: 10,159
Yes. Arriving on United metal GlobalFirst allows access to GlobalFirst Lounge.
Note: If you are on any other meal (*A), access is only for departing.
Note: If you are on any other meal (*A), access is only for departing.
Last edited by goalie; Jul 18, 2015 at 7:19 pm Reason: Referral link no longer needed after thread merge
Jul 18, 2015, 9:45 pm
#104
Join Date: Apr 2009
Location: Houston
Programs: UA GS 2.6MM & Lifetime UC, Qantas Platinum, Hilton Lifetime Diamond, Bonvoy Platinum, HawaiianMiles
Posts: 8,700
Jul 18, 2015, 10:12 pm
#105
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,477