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Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

Global First Lounge (IFL / GFL) Access Questions and Experiences [2015 forward]

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Old Aug 26, 18, 7:00 am   -   Wikipost
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Previous thread - Global First Lounge (IFL / GFL) Access Questions and Experiences

:-: United's Global First Lounges located at LHR, IAD, SFO, HKG and NRT are for the use of passengers traveling in United's Global First or in International First Class on a Star Alliance member aircraft with more than two classes of service departing that day from that airport.
NOTE: Global First Lounge at ORD has closed. Polaris lounge Chicago is now open, including dining. The Global First Lounge at LHR closes at 18:00, as confirmed by United via phone. The website currently omits this information.

This reconfirmed per UA Insider - see http://www.flyertalk.com/forum/21700252-post535.html

Passengers must be holding a same day ticket for flights departing to/from a Trans Atlantic, Trans Pacific, Southern South America, Africa or a Middle East destination. Passengers connecting to/from other United/United Express flights will be admitted as long as the above requirements are met.

Global Services members can also use Global First Lounges when traveling in BusinessFirst or p.s. (EWR-LAX/SFO) BusinessFirst cabin.

A GS who arrives in BF or GF will be admitted to the GFL. This does not apply to a GS flying non-UA metal.

Any passenger holding a boarding pass for travel within 24 hours in UA GF will have access to the GFL at their departure and connecting airports.

from United Global First and Arrivals lounges
United Global FirstSM Lounge

The United Global First Lounge is an oasis of service and privacy. Tailored to the needs of United Global First customers on long-haul international flights*, we offer personalized services, complimentary hors d'oeuvres and premium beverages.
Access policy

The following customers may access the United Global First lounge by showing their United boarding pass for a flight arriving or departing on a same-day (within 24 hours) itinerary.

United Global First customers traveling on long-haul international flights*
Star Alliance™ First customers departing on international flights

These eligible United Global First Lounge visitors are allowed one adult or child to accompany them as a guest.

*Long-haul international flights are between the U.S. and Asia, Australia, Europe, the Middle East or South America.
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Old Jun 23, 15, 11:43 pm
  #91  
 
Join Date: Jul 2013
Programs: DYKWIA, UA GS/1MM, Bonvoy Ambassador
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Originally Posted by Kacee View Post
The tarmac pick-up/ride to the gate in the AMG Merc at FRA is an essential travel experience. As is the buggy ride through the Royal Silk lounge at BKK
That's only on Lufthansa flights, no? I did one a few years back and got the choice between the Merc SUV and a Porsche. I went with the latter.

Back to UAL GFL..... my last time through, instead of a Mercedes I got a lounge dragon snarl. That's because I handed her my continuing BP instead of the one from the GF flight that I just arrived on. She was already set to deny with: "You're not eligible to use the lounge" Didn't even bother to look at the whole itinerary.

I wonder if she would actually have denied me access if I hadn't been able to find the used GF boarding pass..... The contrast between UAL and the other global airlines is just stunning.
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Old Jun 24, 15, 7:01 am
  #92  
 
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Originally Posted by Kacee View Post
The tarmac pick-up/ride to the gate in the AMG Merc at FRA is an essential travel experience. As is the buggy ride through the Royal Silk lounge at BKK
Pulling into a non-gate position from PRG had me grinning ear to ear...hoping the same for TXL in a few weeks.

I didn't realize the buggy ride went THROUGH the Royal Silk lounge the first time, made me a little self-conscious which was amplified by it being an extra tall cart and me already being 6'2".
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Old Jun 27, 15, 6:56 pm
  #93  
 
Join Date: Mar 2009
Location: SFO
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Originally Posted by CMK10 View Post
Says you, there are plenty of others, myself included, who will miss it and the staff who worked there.
I'm gonna miss JFK PS service, the lounge (especially GFL), and the staff.

s
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Old Jul 12, 15, 10:56 am
  #94  
 
Join Date: Jul 2012
Location: Chicago ORD/MDW and overseas much of the time
Programs: UA GS 2.7MM, MR/SPG LT Plat
Posts: 324
GFL access at ORD?

Paid biz ticket ORD-IAH-BOG and GS member. I'm thinking probably not, but thought I'd check with the experts.....
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Old Jul 12, 15, 11:06 am
  #95  
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Originally Posted by tcdtcd View Post
Paid biz ticket ORD-IAH-BOG and GS member. I'm thinking probably not, but thought I'd check with the experts.....
IIRC, they typically limit this benefit to BF routes, and BOG is not BF (despite being GPU only). You might give it a try nonetheless.
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Old Jul 12, 15, 11:11 am
  #96  
 
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Thanks Kacee. Will try, and let you know outcome. Worst case is going next door, shamed, to the UC.
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Old Jul 12, 15, 12:48 pm
  #97  
 
Join Date: Jan 2005
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Originally Posted by tcdtcd View Post
Thanks Kacee. Will try, and let you know outcome. Worst case is going next door, shamed, to the UC.
No shame in trying, and the agents in the ORD FCL are very nice. If your boarding pass does not say Business First but you still get in, be sure to let us know!
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Old Jul 18, 15, 1:11 pm
  #98  
 
Join Date: Jul 2012
Location: Chicago ORD/MDW and overseas much of the time
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Originally Posted by Kacee View Post
IIRC, they typically limit this benefit to BF routes, and BOG is not BF (despite being GPU only). You might give it a try nonetheless.
Returning to answer/respond......

So, I didn't ultimately schlep over to GFL as the ORD-IAH flight was out of B7, just went to adjacent UC. I'm in the GFL enough on TATLs and TPACs and 45 min in mid morning didn't seem worth it.

However, I do have to say I was surprised my bp for IAH-BOG said "BF" and sure enough the 757 was the lie-flat intl config and the abbreviated 3-4 course BF menus were used.

So....I think I would've probably been allowed in the ORD GFL had I not been too lazy to go to C, but who knows?

Related -- on the return yesterday, UA 1008 BOG-FRA (ultimately cancelled due to broken door hinge) was a 737 and not marked as BF on bp. However, they did distribute "BF" breakfast menus with 3 choices prior to the cancellation. So maybe they do now treat all IAH-BOG/return flights as BF regardless of aircraft type? They should, if they wont allow CPUs.

Somewhat related -- Am I the only one who thinks the short/med- haul Latam catering is some of the best in the system? Less food but the entrees are always delicious. Maybe it because I dont take those flights as often as TATL/TPAC, but they always seem far better than domestic for sure and often more interesting than the BF/GF menus across the ponds.

Last edited by tcdtcd; Jul 18, 15 at 1:46 pm
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Old Jul 18, 15, 3:31 pm
  #99  
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Originally Posted by tcdtcd View Post
However, I do have to say I was surprised my bp for IAH-BOG said "BF" and sure enough the 757 was the lie-flat intl config and the abbreviated 3-4 course BF menus were used.
I flew IAH-BOG late June and my BP says "Business" not BF. I've flown this route a half dozen times over past 18 months and that's always been the case. The menu did say "BusinessFirst" this last trip which is the first time I've seen that but it is not the same style menu as TPAC/TATL. The catering is pretty good ex-IAH and absolutely awful ex-BOG. The service is definitely not BF in that they give out the kleenex-thin blankets and NO PILLOW, not even on the red-eye.
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Old Jul 18, 15, 5:02 pm
  #100  
 
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Originally Posted by Kacee View Post
I flew IAH-BOG late June and my BP says "Business" not BF. I've flown this route a half dozen times over past 18 months and that's always been the case. The menu did say "BusinessFirst" this last trip which is the first time I've seen that but it is not the same style menu as TPAC/TATL. The catering is pretty good ex-IAH and absolutely awful ex-BOG. The service is definitely not BF in that they give out the kleenex-thin blankets and NO PILLOW, not even on the red-eye.
LOL, yes Kacee, even on the 757 lieflat, the offering was a very 'sheer' and small blanket and no pillow! But the catering was excellent and my bp did say BF (would scan it in if my home scanner was working - it is not). Obviously I didn't get to avail myself of BOG catering given the cancellation but I trust your judgment!
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Old Jul 18, 15, 6:40 pm
  #101  
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Originally Posted by tcdtcd View Post
LOL, yes Kacee, even on the 757 lieflat, the offering was a very 'sheer' and small blanket and no pillow! But the catering was excellent and my bp did say BF (would scan it in if my home scanner was working - it is not). Obviously I didn't get to avail myself of BOG catering given the cancellation but I trust your judgment!
I wonder if GS BPs print differently so that you can use the GFL? If you search for flights on .com, IAH-BOG still shows as "Business" rather than "BusinessFirst."
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Old Jul 18, 15, 7:54 pm
  #102  
 
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Tokyo GFL access?

So currently flying GF from SIN-NRT and connecting to BF NRT-HNL (wait listed for GF). Will we have access to GFL in NRT even if we don't clear for the second leg since we are arriving in GF?
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Old Jul 18, 15, 7:57 pm
  #103  
 
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Yes. Arriving on United metal GlobalFirst allows access to GlobalFirst Lounge.

Note: If you are on any other meal (*A), access is only for departing.

Last edited by goalie; Jul 18, 15 at 8:19 pm Reason: Referral link no longer needed after thread merge
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Old Jul 18, 15, 10:45 pm
  #104  
 
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Originally Posted by goodeats21 View Post
Yes. Arriving on United metal GlobalFirst allows access to GlobalFirst Lounge.

Note: If you are on any other meal (*A), access is only for departing.
I'm sure they meant 'metal'. So SIN-NRT counts as GF too? How nice.
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Old Jul 18, 15, 11:12 pm
  #105  
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Originally Posted by kirkwoodj View Post
So SIN-NRT counts as GF too? How nice.
Yes, that is absolutely sold as a GF route.
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