Feb 9, 2019, 8:39 pm
Last edit by: WineCountryUA
This is an archive thread, the active thread is
[Consolidated] Chance of upgrade clearing on my flight
Related thread - Understanding the United Upgrade List Comprehensively
[Consolidated] Chance of upgrade clearing on my flight
Related thread - Understanding the United Upgrade List Comprehensively
[Consolidated] Chance of upgrade clearing on my flight {Archive}
Nov 19, 2021, 6:28 pm
#5716
Join Date: Dec 2002
Location: SFO
Posts: 3,942
EWR-SFO on 11/26, UA 1141: J9 JN9 C9 D9 Z9 ZN9
1K waitlisted for J on a PE fare (O). Flight looks open at the moment, hoping it stays this way for another week
1K waitlisted for J on a PE fare (O). Flight looks open at the moment, hoping it stays this way for another week
Nov 19, 2021, 7:20 pm
#5717
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
Nov 22, 2021, 2:49 am
#5718
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
12/8 I just saw a few random PZ seats open namely EWR-GVA (my plane) and EWR-MUC. EWR-GVA became PN3 PZ3 so I called UA agent to try and punch my upgrade through, but nope, #4 and #5 on the WL. Hopefully those get sent through and they open up PZ more. First time seeing PZ in December in that week in 2 months now. Also in a matter of a few min, just saw O5 A3 R0 became O7 A5 R2 and unless 2 people cancelled their tickets the same time, me thinks top 2 cleared and yet PN/PZ still 3. Phoning UA agent to see what it’s looking like.
Last edited by flyingrohit; Nov 22, 2021 at 2:56 am
Nov 22, 2021, 4:35 am
#5719
Join Date: Dec 2007
Location: SFO
Posts: 4,916
12/8 I just saw a few random PZ seats open namely EWR-GVA (my plane) and EWR-MUC. EWR-GVA became PN3 PZ3 so I called UA agent to try and punch my upgrade through, but nope, #4 and #5 on the WL. Hopefully those get sent through and they open up PZ more. First time seeing PZ in December in that week in 2 months now. Also in a matter of a few min, just saw O5 A3 R0 became O7 A5 R2 and unless 2 people cancelled their tickets the same time, me thinks top 2 cleared and yet PN/PZ still 3. Phoning UA agent to see what it’s looking like.
Nov 22, 2021, 4:47 am
#5720
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
Ask to cancel upgrade and reapply online to clear immediately. That’s what I did two weeks ago on a SFO to FRA. For some reason phone agents can’t push through. (In my case the agent cancelled my upgrade and reapplied over the phone again because I asked for them to, but reapplying online probaly would have yielded the same thing)
Nov 22, 2021, 6:58 am
#5721
Join Date: May 2007
Programs: UA 1K, Hyatt Globalist
Posts: 5,469
thanks so much for the info, I’ll probably have to wait now as P9 PN3 PZ3 went to P6 PN0 PZ0 and 3 Polaris seats got taken (9L/F and 10L) and yet only 2 PP seats opened up and since my original booking was in R, that begs the question where did person #3 clear from??
Nov 22, 2021, 8:39 am
#5722
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
Ask to cancel upgrade and reapply online to clear immediately. That’s what I did two weeks ago on a SFO to FRA. For some reason phone agents can’t push through. (In my case the agent cancelled my upgrade and reapplied over the phone again because I asked for them to, but reapplying online probaly would have yielded the same thing)
Yes a P fare purchase would typically reduce PZ.
Nov 22, 2021, 8:44 am
#5723
Join Date: Dec 2007
Location: SFO
Posts: 4,916
hmmm… that means I got supervisors on most of my calls on this? I think not. A few years ago, phone agents were allowed to push through an upgrade… that may have stopped. But one could always (in my experience) remove a pending upgrade request.
Nov 22, 2021, 8:51 am
#5724
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,470
The rule change on removal of upgrades has been referenced many times in this forum. If your agent didn't put you on hold for supervisor authorization before removing the upgrade, that was a violation of protocol.
Nov 22, 2021, 9:01 am
#5725
Join Date: Dec 2007
Location: SFO
Posts: 4,916
May have changed then (or was never a protocol followed) especially in the past two months, I did multiple upgrade cancellations to rearrange family’s PP to maximize usage. (Not all to reupgrade immediately to “bypass” waitlist).
Nov 22, 2021, 9:17 am
#5726
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,026
UA really needs to fix the problem so that people clear based on the published rules and not based on knowing how to cheat others out of their upgrades.
Nov 22, 2021, 9:50 am
#5727
Join Date: Jul 2015
Location: San Francisco
Programs: UA MM Plat, UA 1MM, Hilton Lifetime Gold, Marriott Gold, Hertz Gold, CLEAR, AS MVP Gold
Posts: 3,621
When I have done this I did get the several minutes of silence and they removed the upgrade. My assumption always was they were getting "supervisor approval" although they may not verbalize that to you. FWIW, I don't remember ever getting turned down. Over the past year or two I have probably requested removal of an upgrade more that I ever have for a variety of reasons.
Nov 22, 2021, 10:01 am
#5728
Join Date: Dec 2011
Location: YYZ
Programs: UA1K MM, JL JMB SAPPHIRE, Marriott Titanium/LTP, Hilton Diamond
Posts: 1,267
Nov 22, 2021, 10:43 am
#5729
Join Date: Sep 2016
Location: SNA (home), LAX, BOM/PNQ, LHR
Programs: UA 1K/*G, Marriott Gold Elite, IHG Platinum, HHonors Silver
Posts: 965
thank you very much as always for your insight and WL info. And 5 hours later it’s still P7 PN1 PZ1 so wouldn’t even be able to phone agent to punch it through. Going to check regularly for PN/PZ2. Hopefully no one pushes us aside with new bookings + instant clearing or cancelling UG and re-requesting.
still trying to think where person #3 upgraded from unless they did what someone described above at the exact same time that 2 others from PP cleared.
EDIT: PZ2 opened again soon after, phoned UA one more time, this time punched the upgrade through manually and all is well
still trying to think where person #3 upgraded from unless they did what someone described above at the exact same time that 2 others from PP cleared.
EDIT: PZ2 opened again soon after, phoned UA one more time, this time punched the upgrade through manually and all is well
Last edited by flyingrohit; Nov 22, 2021 at 3:12 pm
Nov 26, 2021, 5:54 pm
#5730
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
Upcoming flight. Finally able to see the upgrade list @ around T-54:
Hmm. Sitting @ 7. If I apply some PPs, I'll move up. Let's see what happens:
Wow. Moved up one spot. Impressive.
UA FT elite: Predictions on whether I'll clear?
David
UA FT elite: Predictions on whether I'll clear?
David