Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Jun 4, 2018, 3:18 pm
#3241
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,856
Yes, EWR Polaris lounge -- Reviews, Experiences, Q&A, ..
This is probably the real question and others will have to report on that situation.
This is probably the real question and others will have to report on that situation.
Jun 5, 2018, 10:41 pm
#3242
Join Date: Dec 2016
Programs: Mileage Plus 1K \\ ConciergeKey
Posts: 531
Sorry for this incoming stupid question - flying LAX to SJD in Business, it’s international, but not Polaris. - so I’m guessing I have UC access but not Polaris access correct? Or do I not even have UC access?
and do I have club privileges on the way back at SJD?
and do I have club privileges on the way back at SJD?
Jun 5, 2018, 10:48 pm
#3243
FlyerTalk Evangelist
Join Date: Nov 2014
Location: MSP
Programs: DL PM, UA Gold, WN, Global Entry; +others wherever miles/points are found
Posts: 14,417
Correct. Access to UCs and also the *A lounge in TBIT if you care to make the trek. I don't know the lounge situation in SJD, but there is almost always at least a contract lounge for J pax.
Jun 5, 2018, 11:28 pm
#3244
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Jun 6, 2018, 7:58 am
#3245
Join Date: Feb 2010
Posts: 498
This isn't 100% clear to me from the Wiki -- for a YUL-ORD-OGG "international" business class ticket, do we get lounge access prior to the YUL-ORD segment only, or prior to ORD-OGG as well even though it's a "domestic" flight?
Jun 6, 2018, 8:04 am
#3246
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Depends on the carrier YUL-ORD and whether you have *G status.
Jun 6, 2018, 8:45 am
#3247
Join Date: Feb 2010
Posts: 498
This is all on UA metal and we don't have *G. I thought that being in business class would at least get us something.
Jun 6, 2018, 9:02 am
#3248
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
With a 016 purchased ticket with a UA business class for the international flight, you should have access to the UCs in YUL and ORD. Both your boarding passes should say International on the top line.
Last edited by StuckinITH; Jun 6, 2018 at 9:11 am
Jun 6, 2018, 9:15 am
#3249
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Ticket stock is irrelevant. Operating carrier for the international business class segment (UA) is all that matters.
Jun 6, 2018, 9:28 am
#3250
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
But the good news for silentbob1974 is that they have access in the UCs in both YUL and ORD.
Last edited by StuckinITH; Jun 6, 2018 at 9:50 am
Jun 6, 2018, 9:35 am
#3251
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
II know it should not be but it became relevant to the cousin of Aussienarelle while connecting in DEN. Due to a delay in her originally booked flight in Canada (don't remember the city), the cousin flew on UA Business to DEN. Cousin tried to enter one of the UCs in DEN prior to the connecting flight to LAS. Was denied because it was not 016 ticket stock.
Last edited by Kacee; Jun 6, 2018 at 9:46 am
Jun 6, 2018, 9:42 am
#3252
Join Date: Dec 2016
Programs: Mileage Plus 1K \\ ConciergeKey
Posts: 531
Jun 7, 2018, 10:51 am
#3253
Join Date: Dec 2002
Location: SAN
Programs: UA-1K, AA-Gold, HH-Gold, MR - Gold, HY-Explorist
Posts: 222
? on guesting for *A lounge in TBIT LAX
Searched all over and can't find info, so hopefully someone can either point me in the right direction or let me know from experience.
I (1K) am traveling SAN-LAX-VIE with a 4 hr layover and meeting my parents (no status on award flights with miles coming from another family member who is UA platinum) at LAX who are joining me on the LAX-VIE leg. Sadly, all in Economy...
I know that I can enter the Star Alliance lounge with one guest, but there are 2 parents and I can't pick a favorite! Is there a mechanism for me to buy one of them a day pass for entry like you can at a UC? I seem to recall that status no longer carries over to other people that you book awards for so I think that is out. I'd like to be able to show them the lounge as they are not ones to splurge on themselves. I'd even be willing to not be in the lounge while they enjoy it, but I'm pretty sure that isn't allowed either...
Any other ideas would be appreciated.
I (1K) am traveling SAN-LAX-VIE with a 4 hr layover and meeting my parents (no status on award flights with miles coming from another family member who is UA platinum) at LAX who are joining me on the LAX-VIE leg. Sadly, all in Economy...
I know that I can enter the Star Alliance lounge with one guest, but there are 2 parents and I can't pick a favorite! Is there a mechanism for me to buy one of them a day pass for entry like you can at a UC? I seem to recall that status no longer carries over to other people that you book awards for so I think that is out. I'd like to be able to show them the lounge as they are not ones to splurge on themselves. I'd even be willing to not be in the lounge while they enjoy it, but I'm pretty sure that isn't allowed either...
Any other ideas would be appreciated.
Jun 8, 2018, 8:35 am
#3254
Join Date: Nov 2014
Location: USA
Programs: UA Gold, Marriott Gold
Posts: 1,195
Why not go ahead and use the United Club at LAX?
"United Club one-time passes are available for purchase for $59 at club locations or through the United app on your Apple®, Android™ or Windows® Phone 8 device. This pass will allow one person one-time access to any United Club location."
https://www.united.com/ual/en/us/fly...hip-rates.html
I'd certainly spend $59 to get my parents into a Club before a long haul flight like that.
"United Club one-time passes are available for purchase for $59 at club locations or through the United app on your Apple®, Android™ or Windows® Phone 8 device. This pass will allow one person one-time access to any United Club location."
https://www.united.com/ual/en/us/fly...hip-rates.html
I'd certainly spend $59 to get my parents into a Club before a long haul flight like that.
Jun 8, 2018, 8:54 am
#3255
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,461
Not sure I'd subject my parents to the 40 minute roundtrip walk from TBIT, where OS departs, to T7, where the UC is located. In fact, not sure I'd make that walk myself for the UC, given the poor food options and no showers.