May 16, 2017, 4:43 pm
Last edit by: WineCountryUA
Summary: Call Air Canada.
For future reference, this is the backdoor AC site that allows seat selection on tickets booked elsewhere:
https://services.aircanada.com/Servi...method=english
https://services.aircanada.com/Servi...method=english
How do I get seat assignment on an Air Canada Flight booked with United?
May 16, 2017, 10:37 am
#167
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
May 16, 2017, 10:56 am
#168
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
IME, it can be done, but some AC agents will say it can't be done, so you may have to HUCA.
Last time, I had an agent tell me I could pay for a regular seat assignment (my fare ended up being Tango) but not for a preferred (extra legroom) seat.
Last time, I had an agent tell me I could pay for a regular seat assignment (my fare ended up being Tango) but not for a preferred (extra legroom) seat.
May 16, 2017, 11:04 am
#169
Join Date: Aug 2016
Programs: United
Posts: 83
As a data point here is my facebook message to AC last month about it:
Apr 17th, 8:14pm Hi There, if I am purchasing an Air Canada flight (AC792 on May 4th) through United Airlines am I able to call in or message and purchase the preferred seating? or will it only be available at check in? I'd like to purchase 12a and 13a on that flight
Hello, Unfortunately the Preferred seats will only be available to you at the check-in. Regards, Air Canada Social Media /aa
Apr 17th, 8:14pm Hi There, if I am purchasing an Air Canada flight (AC792 on May 4th) through United Airlines am I able to call in or message and purchase the preferred seating? or will it only be available at check in? I'd like to purchase 12a and 13a on that flight
Hello, Unfortunately the Preferred seats will only be available to you at the check-in. Regards, Air Canada Social Media /aa
May 16, 2017, 11:16 am
#170
Join Date: Dec 2010
Location: DEN
Programs: UA Plat
Posts: 754
As a data point here is my facebook message to AC last month about it:
Apr 17th, 8:14pm Hi There, if I am purchasing an Air Canada flight (AC792 on May 4th) through United Airlines am I able to call in or message and purchase the preferred seating? or will it only be available at check in? I'd like to purchase 12a and 13a on that flight
Hello, Unfortunately the Preferred seats will only be available to you at the check-in. Regards, Air Canada Social Media /aa
Apr 17th, 8:14pm Hi There, if I am purchasing an Air Canada flight (AC792 on May 4th) through United Airlines am I able to call in or message and purchase the preferred seating? or will it only be available at check in? I'd like to purchase 12a and 13a on that flight
Hello, Unfortunately the Preferred seats will only be available to you at the check-in. Regards, Air Canada Social Media /aa
May 16, 2017, 12:46 pm
#171
Join Date: Jul 2005
Location: Southern CA
Posts: 42
I plan to purchase preferred seats soon and have gone all the way through the page where you would enter the CC info. Per my DMs with AC via Twitter yesterday, they confirmed that preferred seat payment for tix booked through other airlines should work. They had originally given the same party line mentioned by economyplus fan, but then when I told them that I could go in and select the seats, enter CC info, etc., I guess they checked and said that a "new tool" was recently added to allow it.
Last edited by lileor; May 16, 2017 at 1:23 pm
Jul 14, 2017, 6:20 pm
#172
Join Date: Feb 2005
Location: SFO
Programs: Alaska MVP; Hawaiian Miles; WN Rapid Rewards A list
Posts: 350
1. As per thread title, I assume you bought for UA but on AC metal. Were you assigned seats for all segments?
2. I assume you got the AC PNR? If you did, have you tried to go to Air Canada's site, My Bookings and try and chance it online?
https://www.aircanada.com/ca/en/aco/home.html
Some other info
Advance Seat Selection
https://www.aircanada.com/ca/en/aco/...selection.html
2. I assume you got the AC PNR? If you did, have you tried to go to Air Canada's site, My Bookings and try and chance it online?
https://www.aircanada.com/ca/en/aco/home.html
Some other info
Advance Seat Selection
https://www.aircanada.com/ca/en/aco/...selection.html
Aug 3, 2017, 6:44 pm
#173
Join Date: Jun 2015
Posts: 132
Any way to reserve seats on a flight sold by UA but operated by AC?
I'm looking at flights sold by UA but operated by AC. I've been warned that I won't be able to reserve seats at the time of booking.
I encountered this situation when buying a flight from DL that was operated by AS, but by contacting DL I was able to get my AS PNR and use that to reserve my seats on the AS segments.
Is it possible to do something like this to reserve in advance on the AC segments? I'm travelling with small children and do not want to leave seat assignments until the gate.
I'd also consider buying premium economy or extra legroom seats, if AC has such a thing. If they do, can I buy from UA at the time of reservation or should I deal with AC directly, and will that get complex (i.e. high likelihood that it gets screwed up)?
Thanks!
I encountered this situation when buying a flight from DL that was operated by AS, but by contacting DL I was able to get my AS PNR and use that to reserve my seats on the AS segments.
Is it possible to do something like this to reserve in advance on the AC segments? I'm travelling with small children and do not want to leave seat assignments until the gate.
I'd also consider buying premium economy or extra legroom seats, if AC has such a thing. If they do, can I buy from UA at the time of reservation or should I deal with AC directly, and will that get complex (i.e. high likelihood that it gets screwed up)?
Thanks!
Aug 3, 2017, 7:09 pm
#176
FlyerTalk Evangelist
Join Date: Oct 2006
Location: SFO/SJC
Programs: UA Silver, Marriott Gold, Hilton Gold
Posts: 14,891
AC will allow you to select a seat- you'll need to call them. AC IT is horrible, so if booked through UA, you'll have to call, AC web site won't allow it. Some have reported tweeting to AC will help.
Do note that if the fare class you book translates to one of the tango fare classes (the few lowest), you'll need to pay if you want seat assignments in advance. They should be able to do it, but do note it would cost - cost is typically based on route length.
Do note that if the fare class you book translates to one of the tango fare classes (the few lowest), you'll need to pay if you want seat assignments in advance. They should be able to do it, but do note it would cost - cost is typically based on route length.
Aug 3, 2017, 9:35 pm
#177
Join Date: Jun 2015
Posts: 132
AC will allow you to select a seat- you'll need to call them. AC IT is horrible, so if booked through UA, you'll have to call, AC web site won't allow it. Some have reported tweeting to AC will help.
Do note that if the fare class you book translates to one of the tango fare classes (the few lowest), you'll need to pay if you want seat assignments in advance. They should be able to do it, but do note it would cost - cost is typically based on route length.
Do note that if the fare class you book translates to one of the tango fare classes (the few lowest), you'll need to pay if you want seat assignments in advance. They should be able to do it, but do note it would cost - cost is typically based on route length.
Aug 3, 2017, 9:41 pm
#178
Join Date: Jun 2015
Posts: 132
AC will allow you to select a seat- you'll need to call them. AC IT is horrible, so if booked through UA, you'll have to call, AC web site won't allow it. Some have reported tweeting to AC will help.
Do note that if the fare class you book translates to one of the tango fare classes (the few lowest), you'll need to pay if you want seat assignments in advance. They should be able to do it, but do note it would cost - cost is typically based on route length.
Do note that if the fare class you book translates to one of the tango fare classes (the few lowest), you'll need to pay if you want seat assignments in advance. They should be able to do it, but do note it would cost - cost is typically based on route length.