Apr 6, 2014, 6:17 pm
Last edit by: Ocn Vw 1K
Post 64 in this thread: Post by UA Insider:
"Hi everyone,
This is always subject to change, but right now our policy remains to offer the full can if the customer requests it.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines"
"Hi everyone,
This is always subject to change, but right now our policy remains to offer the full can if the customer requests it.
Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines"
No More Full Cans of Beverages for Passengers on United/UnitedExpress?
Nov 22, 2013, 1:08 pm
#76
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Nov 25, 2013, 12:34 pm
#78
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Nov 25, 2013, 3:27 pm
#80
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Nov 25, 2013, 3:54 pm
#81
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Dec 1, 2013, 5:54 am
#82
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Dec 1, 2013, 6:10 am
#83
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Can on request per Aaron. Are you saying you requested it and were denied or just did not receive can per policy?
Dec 2, 2013, 9:35 am
#86
Join Date: Aug 2011
Programs: UA 1K
Posts: 8,634
On the reports front, the pmCO crew on my transcon last night asked pax whether they wanted the whole can. On the second service, they couldn't give me another can of ginger ale due to ginger ale overconsumption, but it sounded like cans of other beverages were still available.
Dec 2, 2013, 10:46 am
#87
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Will the 747 cater fewer cans in total?
This is a devalue of service period.
Just like removal of free hard liquor on transpac. The latter isn't a big deal to me but I certainly don't diss others who feel otherwise.
Dec 7, 2013, 12:03 am
#88
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
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Posts: 1,058
According to a sUA FA, the new service standard is pour only, no cans unless you ask. If you add the magic words "...and can i have the can?", they are supposed to give it to you, and this is on both sUA and sCO.
Whether this is executed correctly is just as reliable as meal priority order in first/business class.
Whether this is executed correctly is just as reliable as meal priority order in first/business class.
Dec 7, 2013, 12:20 am
#89
Join Date: Aug 2011
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They give you a new can.
Dec 7, 2013, 3:36 am
#90
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
If I were not aware I would not be getting the full can -- if, for example, I'd been getting them for years on sUA -- so simply asked for a Diet Coke, by the time I realized they were pouring from an opened can, it could get interesting.