Nov 1, 2013, 4:08 am
Last edit by: aacharya
Moderator Note: Please keep the wiki post limited to just the facts.
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
See below for the round-trip increases on partner metal :
Changes to upgrade policy for intra-Asia and northern South America flights
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Q: How will award pricing apply to mixed-carrier Saver Awards?
(reverted to J.Edward's rev)
New UA Award/Upgrade Chart (vs. Current Chart)
Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html
Awards with *A partners now cost more than similar awards flown only on UA metal.
- F awards on partners went up 40-80%
- J awards on partners went up 20-40%
- F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)
See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
US ✈ Europe: +40,000 J, +85,000 F
US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F
US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F
US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F
US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F
US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F
US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F
US ✈ Oceania: +30,000 J, +70,000 F
US ✈ Australia/New Zealand: +25,000 J, +100,000 F
RTW: +20,000 Y, +90,000 J, +100,000 F
Changes to upgrade policy for intra-Asia and northern South America flights
- Complimentary Premier Upgrades and instant upgrades are not applicable
- Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
- There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
- The above changes do not apply to Copa-operated flights.
Questions and Answers
Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
- Date/time (cabin, region, and award type can't change)
- Carrier on one or more segments (cabin, region, and award type can’t change)
- Origin/Destination within the same regions (carrier and cabin can’t change)
Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
- For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
- Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014
Feb 5, 2014, 10:50 pm
#2791
Join Date: Nov 2007
Location: PHX
Posts: 4,787
There are many unanswered questions as to how various types of changes will be handled. And even when we have some data points, the answers vary widely depending on agent draw - some report changes granted generously, others report rejection.
And yet people keep asking these questions as if there is some universally correct "answer" to what are at this point unanswerable hypotheticals.
So the best answer right now to these sorts of questions really is, "we don't know, please let us know what happens when you try."
And yet people keep asking these questions as if there is some universally correct "answer" to what are at this point unanswerable hypotheticals.
So the best answer right now to these sorts of questions really is, "we don't know, please let us know what happens when you try."
Feb 5, 2014, 11:08 pm
#2792
Join Date: Feb 2005
Location: So Cal
Programs: UA Gold/0.744MM, WN AL, Hyatt Diamond, MR Scum, Hertz PC, National Exec, Avis PC
Posts: 5,561
Feb 5, 2014, 11:55 pm
#2793
Join Date: Dec 2006
Programs: United 1k aa exec plat
Posts: 1,842
but surely this doesnt matter because original date of tkt reservation will remain in the record?
i had a tkt changed just today and it says issued feb 6th.
however in the record it says date created jan 14th and miles are as previous -so dont think this should be an issue..
Feb 6, 2014, 12:04 am
#2794
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,455
but surely this doesnt matter because original date of tkt reservation will remain in the record?
i had a tkt changed just today and it says issued feb 6th.
however in the record it says date created jan 14th and miles are as previous -so dont think this should be an issue..
i had a tkt changed just today and it says issued feb 6th.
however in the record it says date created jan 14th and miles are as previous -so dont think this should be an issue..
Feb 6, 2014, 1:54 am
#2795
Join Date: Oct 2000
Location: San Antonio, TX
Programs: Honors Gold, Marriott Gold, SPG Gold
Posts: 288
Changes to MileagePlus Award and Upgrade Policies - Eff. 3 Feb. 2014
Happily report to you that I was able to get an agent to exchange my ticket on my return LH light from I to O without any extra miles nor taxes not the fee.
Background: it was ticketed as part of F redemption from BKK-(TG O)-FRA-(LH I)-IAD. A FC seat became finally available on my return flight date Feb 16. I snatched the last seat!! Woohoo! Mind you the ticket was originally issued back in May last year. It wasn't ticketed before UA announcement for the additional mileage.
Background: it was ticketed as part of F redemption from BKK-(TG O)-FRA-(LH I)-IAD. A FC seat became finally available on my return flight date Feb 16. I snatched the last seat!! Woohoo! Mind you the ticket was originally issued back in May last year. It wasn't ticketed before UA announcement for the additional mileage.
Feb 6, 2014, 2:31 am
#2796
Join Date: Oct 2013
Posts: 36
Hi!
Which source is more true: award charts or calculator?
For example: JFK -(LX, E)-> ZRH -(LX, B)-> TXL
The calculator shows price of the mixed cabin = 57.500 miles (used United award chart -> Saver/Business), but SWISS (LX) is a partner airline and route doesn't include travel on United. I don't understand this calculation.
I think that this route should be priced at the StarAlliance mileage award amount: it's equal to 70000 miles (because ZRH->TXL in Business).
Which source is more true: award charts or calculator?
For example: JFK -(LX, E)-> ZRH -(LX, B)-> TXL
The calculator shows price of the mixed cabin = 57.500 miles (used United award chart -> Saver/Business), but SWISS (LX) is a partner airline and route doesn't include travel on United. I don't understand this calculation.
I think that this route should be priced at the StarAlliance mileage award amount: it's equal to 70000 miles (because ZRH->TXL in Business).
Feb 6, 2014, 2:40 am
#2797
Join Date: Dec 2004
Posts: 2,866
Hi everyone,
.............. Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
.............. Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
- Date/time (cabin, region, and award type can’t change)
- Carrier on one or more segments (cabin, region, and award type can’t change)
- Origin/Destination within the same regions (carrier and cabin can’t change)
Sr. Manager - Customer Experience Planning
United Airlines
Happily report to you that I was able to get an agent to exchange my ticket on my return LH light from I to O without any extra miles nor taxes not the fee.
Background: it was ticketed as part of F redemption from BKK-(TG O)-FRA-(LH I)-IAD. A FC seat became finally available on my return flight date Feb 16. I snatched the last seat!! Woohoo! Mind you the ticket was originally issued back in May last year. It wasn't ticketed before UA announcement for the additional mileage.
Background: it was ticketed as part of F redemption from BKK-(TG O)-FRA-(LH I)-IAD. A FC seat became finally available on my return flight date Feb 16. I snatched the last seat!! Woohoo! Mind you the ticket was originally issued back in May last year. It wasn't ticketed before UA announcement for the additional mileage.
(cabin, region, and award type can’t change)
(cabin, region, and award type can’t change)
(carrier and cabin can’t change)
Does he mean maximum redemption level of award can't change? If you redeemed a F award, it would seem logical based on past practice (i.e. changing to higher cabin levels as they open up), that you should be able to change to the highest allowed cabin on your award when the seats become available?
Feb 6, 2014, 2:43 am
#2798
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
but surely this doesnt matter because original date of tkt reservation will remain in the record?
i had a tkt changed just today and it says issued feb 6th.
however in the record it says date created jan 14th and miles are as previous -so dont think this should be an issue..
i had a tkt changed just today and it says issued feb 6th.
however in the record it says date created jan 14th and miles are as previous -so dont think this should be an issue..
The second question I asked several pages ago was if change can be made more than once, whether the following is possible:
a) change 30 April LAX-NRT to 30 June LAX-NRT, get a new ticket; then b) change 30 June LAX-NRT to 30 June SFO-ICN (and if old price still valid, this could lead to additional changes such as change 30 June SFO-ICN to 15 September SFO-ICN....
Last edited by PanAmWT; Feb 6, 2014 at 3:03 am
Feb 6, 2014, 2:55 am
#2799
Join Date: Nov 2009
Location: SFO, TPE, HNL
Programs: UA GS 4MM, RCC life member (paid), Marriott Lifetime Titanium, Hyatt Globalist, CLEAR
Posts: 1,822
duplicate please delete
Last edited by PanAmWT; Feb 6, 2014 at 3:02 am
Feb 6, 2014, 5:18 am
#2800
Join Date: Jul 2006
Posts: 2,188
Increase in ff reqts: just international:
http://www.businessweek.com/articles...ited-travelers Is this affecting just international routes?
Not worrying about Delta-- their requirements already seem higher.
Not worrying about Delta-- their requirements already seem higher.
Feb 6, 2014, 5:22 am
#2801
FlyerTalk Evangelist
Join Date: Jul 2003
Posts: 23,057
Both UA's and DL's increases were announced last year and there are several existing threads discussing the increases. There is no new "news" here (notice the article is dated from December). Here is the existing thread for UA's increases -- http://www.flyertalk.com/forum/unite...eb-2014-a.html
Feb 6, 2014, 5:35 am
#2802
Join Date: Apr 2011
Location: U.K.
Programs: QR P; HH D; IHG SpAmb
Posts: 774
Wonder where OP has been during the last few weeks' burn-burn-burn booking frenzy...
Feb 6, 2014, 6:36 am
#2803
Join Date: Aug 2011
Location: 10^7 mm from Ȱ
Programs: Hyatt D/HHonors D/ SPG P/ Marriott P/ IHG P/ UA 1K/ AA EXP/ DL D
Posts: 1,976
Does he mean maximum redemption level of award can't change? If you redeemed a F award, it would seem logical based on past practice (i.e. changing to higher cabin levels as they open up), that you should be able to change to the highest allowed cabin on your award when the seats become available?
Scenario 1: BKK-(TG O)-FRA-(LH I)-IAD
If change LH I to LH O, no reprice because you already paid a one way first class award;
If change TG O to TG I (don't know who will do that), will trigger reprice.
Scenario 2: BKK-(TG I)-FRA-(LH I)-IAD
If change LH I to LH O, will trigger reprice because now you are redeeming a one way first class award;
If change TG I to LH I (don't know who will do that), no reprice
Feb 6, 2014, 6:37 am
#2804
Join Date: Sep 2005
Location: JZRO
Posts: 9,169
Ah, nostalgia. As a kid, I always wanted a nude-o-scope! Anyway, I too try to avoid LHR because of, well, it's LHR. And FRA's not much better. I miss SkyTeam. Ah, nostalgia.
Feb 6, 2014, 8:45 am
#2805
Join Date: Apr 2011
Location: BOS
Programs: Marriott, AAdvantage, United, Club Carlson
Posts: 1,687
:-::-::-::-::-::-::-:
If I am booked ATH-MUC-YYZ-BOS on Lufthansa, then Air Canada from YYZ to BOS...
Can I switch to ATH-MUC-BOS, all on Lufthansa, and get rid of the extra Air Canada leg??
If I am booked ATH-MUC-YYZ-BOS on Lufthansa, then Air Canada from YYZ to BOS...
Can I switch to ATH-MUC-BOS, all on Lufthansa, and get rid of the extra Air Canada leg??