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Old Sep 12, 14, 3:47 pm   -   Wikipost
FlyerTalk Forums Thread Wiki: Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014
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Last edit by: aacharya
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New UA Award/Upgrade Chart (vs. Current Chart)

Changes took effect for travel booked starting February 3, 2014. See UA Insider's post linked here for more info about the date change. http://www.flyertalk.com/forum/22263212-post2366.html

Awards with *A partners now cost more than similar awards flown only on UA metal.
  • F awards on partners went up 40-80%
  • J awards on partners went up 20-40%
  • F and J awards on UA metal (or mixed carriers where UA metal is in premium cabin followed by partner segment in lower class) as well some Y awards increased by 5-20% (US to Europe in F up 19%, US to Middle East in F up 20% for example)

See below for the round-trip increases on partner metal :
US ✈ Southern South America: +10,000 J, +5,000 F

US ✈ Europe: +40,000 J, +85,000 F

US ✈ Northern/Central/Southern Africa: +40,000 J, +110,000 F

US ✈ Middle East: +5,000 Y, +40,000 J, +130,000 F

US ✈ Central Asia/India: +5,000 Y, +40,000 J, +120,000 F

US ✈ South Asia: +15,000 Y, +40,000 J, +120,000 F

US ✈ North Asia: +5,000 Y, +40,000 J, +100,000 F

US ✈ Japan: +5,000 Y, +30,000 J, +85,000 F

US ✈ Oceania: +30,000 J, +70,000 F

US ✈ Australia/New Zealand: +25,000 J, +100,000 F

RTW: +20,000 Y, +90,000 J, +100,000 F

Changes to upgrade policy for intra-Asia and northern South America flights
  1. Complimentary Premier Upgrades and instant upgrades are not applicable
  2. Regional Premier Upgrades (for any fare class) and Global Premier Upgrades (for flights booked in fare class Z, P, S, T, L, K, G or N) can no longer be requested on or after November 1, 2013
  3. There is no co-pay exemption for MileagePlus Upgrade Awards requested on or after November 1, 2013
  4. The above changes do not apply to Copa-operated flights.


Questions and Answers

Q: If I book an award in January 2014 and then make changes in February or beyond (in routing, airline, origin, destination, etc), will it be repriced according to new mileage requirements, or will I keep the old pricing on that ticket?
Quote:
Originally Posted by UA Insider View Post
Our existing change process will apply. Changes to awards that require a change in date do not result in a change to the award price. Any other change will require an add/collect in miles and fees for changes or cancellations will still apply as per our existing policies.
Additional details on changing tickets booked prior to 2/3/14 per UA Insider:
Quote:
Originally Posted by UA Insider View Post
Changes that will not trigger a re-price for itineraries ticketed before February 3, 2014 include:
  • Date/time (cabin, region, and award type can't change)
  • Carrier on one or more segments (cabin, region, and award type canít change)
  • Origin/Destination within the same regions (carrier and cabin canít change)
Full details are in post #2588 http://www.flyertalk.com/forum/22283437-post2588.html

Q: Do these rates apply for tickets purchased after Feb 3 or for travel after Feb 3? That is,if one purchases a ticket now, to fly on Mar 15, will that be new or old pricing?
Quote:
Originally Posted by UA Insider View Post
The new award pricing takes effect for bookings made on or after Feb 3, 2014 for all future travel dates. If you purchased a ticket prior to then for travel on March 15, and no changes are made to the itinerary, the current pricing will apply.
Q: How will award pricing apply to mixed-carrier Saver Awards?
Quote:
Originally Posted by UA Insider View Post
Updated handling for mixed UA-Partner United/partner award itineraries: As we shared with the initial announcement, the Star Alliance/Partner partner award pricing will apply to Business or First awards for itineraries that include at least one flight segment operated by a MileagePlus partner carrier in Business or First.

However, as a customer benefit we have made an exception for most itineraries which require connecting onto a MileagePlus/Star partner in First or Business for a short distance. Specifically, if a United/Copa award itinerary contains a connecting segment on a MileagePlus/Star partner that is wholly within one MileagePlus award region, then the United award price will apply.
  • For example: IAD-FRA in United BusinessFirst connecting to FRA-FCO in Lufthansa Business, will be priced at the United mileage award amount.
  • Note that this exception will not apply to a few specific regions and routings, such as intra-Africa connecting segments and certain fifth-freedom routes (e.g. BKK-KUL operated by Lufthansa)
(reverted to J.Edward's rev)

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Old Nov 1, 13, 12:04 am   #1
Company Representative - United Airlines
 
Join Date: May 2006
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Changes to MileagePlus Award and Upgrade Policies - Eff. 3-Feb-2014

Hi everyone,

I wanted to give you a heads up about some changes weíll be making to our MileagePlus award chart and upgrade policies. More details, including links to the changes, are listed below.
  • Changes to miles needed for some Saver and Standard Awards, including domestic stopovers (link - PDF p.2)
  • Different premium cabin mileage levels for Star Alliance and MileagePlus partners (link - PDF p.3)
  • Changes to upgrade policy for intra-Asia and northern South America flights (link - see chart)
Changes to the award charts take effect for all award tickets issued on or after February 1, 2014. The upgrade policy changes will not impact any flights taken before February 1, 2014.

As always, Iím here and will do my best to answer any clarifying questions you may have.

Aaron Goldberg
Sr. Manager - Customer Experience Planning
United Airlines
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Old Nov 1, 13, 12:18 am   #2
 
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Awesome!!
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Old Nov 1, 13, 12:18 am   #3
 
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so ...it seems it is going to toward MileagePlusPesos in the future or should we
change the name to NON PASS again?

This time Delta gives their member notification at least 8-10 months in advance while United gives 3 months....

But thanks to let us know now.
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Last edited by pigx5; Nov 1, 13 at 1:22 am.
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Old Nov 1, 13, 12:19 am   #4
 
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Ouch. US to Asia (ex-Japan) in C went from 120k to 140k 16% increase
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Old Nov 1, 13, 12:21 am   #5
 
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Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 7_0_3 like Mac OS X) AppleWebKit/537.51.1 (KHTML, like Gecko) Version/7.0 Mobile/11B511 Safari/9537.53)

Looks like Mainland to Hawaii awards went up a bit.
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From 1K to 1Kettle in 1 generation....CPU Success Rate 2014: 7/12 segments (58%).
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Old Nov 1, 13, 12:25 am   #6
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All bad. Split chart for UA versus partners, rates significantly increased and regional int'l flights are screwed.

Lots of gutting going on here.

Craptacular.
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Old Nov 1, 13, 12:26 am   #7
 
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Sorry cant seem to edit above post but also US to europe saver biz went from 50 to 57.5. Geez.
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Old Nov 1, 13, 12:26 am   #8
 
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If I want to fly in F to India, it will cost me 140,000 miles. ONE-WAY. Used to be 160K roundtrip. Unbelievable.
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Old Nov 1, 13, 12:27 am   #9
 
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Well... that's somewhat upsetting.

Last edited by kalendil; Dec 5, 13 at 12:52 am. Reason: I would like UA Insider to answer my questions one day haha
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Old Nov 1, 13, 12:27 am   #10
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Quote:
Originally Posted by unavaca
Ouch. US to Asia (ex-Japan) in C went from 120k to 140k 16% increase
US-EU in biz went from 50k to either 57.5 (UA) or 7 (partner). That last one is a 40% raise.
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Old Nov 1, 13, 12:27 am   #11
 
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it's so UNITED .... friendly

let's get rid off our last loyal elites by changing our FRIENDLY MileagePlus policies
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Old Nov 1, 13, 12:29 am   #12
 
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Just about everyone I've read about said a United devaluation was coming..
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Old Nov 1, 13, 12:29 am   #13
 
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So, if I read this correctly, take for example a LH (or any *A partner for that matter) F award from US-Europe prior to 1FEB is 135k miles - after 1FEB, 220k miles?! Not sure the word inflation even does justice to the new Star Alliance partner redemption category. The next time UA offers up $0 mistake fares, I'm going to hop down off my moral high-horse and grab several dozen.
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Old Nov 1, 13, 12:29 am   #14
 
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Increasing co-pays to match inflation makes sense. Increasing the number of RDM required to get an award NEVER makes sense, UNLESS they increase the number of RDM earned per flight to match inflation as well. A flight from SFO to HNL for example, earns the number of miles it earns...regardless of whether you paid $800RT for your ticket in 2014 or $200RT for your ticket in the 1980s. Neglecting continental drift, which can, over time, change the distances between cities (but this would also, by the way, change the prices of the flights), what reason is there to adjust number of RDM required for an award to match inflation? Oh yeah, those annoying things that DO tie RDM to US dollars, the credit cards. The existence of those stupid credit cards is devaluing all of the miles already in our accounts.
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Old Nov 1, 13, 12:30 am   #15
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110,000 OW for *A F to Europe. That's an increase of 43,500 miles (64%) each way.
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