Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > United Airlines | MileagePlus
Reload this Page >

United Club changes (drinks and Wifi) - Sept/Oct. 2013

United Club changes (drinks and Wifi) - Sept/Oct. 2013

    Hide Wikipost
Old Jan 28, 14, 1:29 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: J.Edward
Wiki Link
Print Wikipost

Old Sep 10, 13, 3:24 pm
  #391  
FlyerTalk Evangelist
 
Join Date: Mar 2000
Posts: 16,405
Originally Posted by nycityny View Post
I am amused that there is a whole thread of outraged people angered by higher alcohol prices in the United Club. I don't visit the club to imbibe in spirits and judging by what I see inside most other visitors do not either. This change has no impact on most of us so I doubt it will cause the majority of folks to cancel their memberships.

My wish is that the food selections would improve. Having just returned from Europe, those foreign clubs/lounges remind me of how poorly stocked the American clubs are when it comes to food.
Imagine this: in most of the world, airline lounges have both decent booze and decent food. Indeed, the only lounges I've found to POSSIBLY be worse than a United Club (and we're now getting pretty close) are the domestic lounges of some Chinese airlines.

I guess there's nothing I can really do because I get my lounge visits comped with my 1K status and my elite status on Turkish. But, seriously, if I had to pay for what I was getting from a UA Club, I'd save the money and just sit at an airport bar when I wanted a drink and/or a snack.
iahphx is offline  
Old Sep 10, 13, 3:29 pm
  #392  
 
Join Date: Jul 2003
Location: New York, NY, USA
Programs: UA Premier 1K, SPG Gold, Marriott Gold
Posts: 136
Originally Posted by LarkSFO View Post
Which Jetblue club in EWR and PBI will you frequent? Do they have better complimentary alcohol choices?

With United Clubs, you need to become accustomed to PBR, and not travel to PBI...
The Airspace lounge at JetBlue T5 at JFK offers complimentary access to Amex Platinum cardholders and up to two guests along with a $10 food/beverage credit provided for each visitor (so up to $30 if I'm with my wife and daughter).

http://www.airspacelounge.com/jfk/

PBI (i.e. Palm Beach International) does not currently have nor do I expect it to ever have a UC. Small airport with virtually no security lines so no need to get there early and hang out an airline club.

Have no idea what PBR is and why I should acquaint myself with it. Can you please explain? I travel to PBI from NYC frequently as I have a vacation home there.
west_end_NYC is offline  
Old Sep 10, 13, 3:32 pm
  #393  
 
Join Date: Sep 2010
Location: San Francisco Bay Area
Posts: 5,823
Originally Posted by west_end_NYC View Post
Have no idea what PBR is and why I should acquaint myself with it. Can you please explain? I travel to PBI from NYC frequently as I have a vacation home there.
Thank you for the lounge situation education!

PBR is Pabst Blue Ribbon... Which is the beer that will be served when UA further lowers complimentary alcoholic standards...

Hopefully you will not have to actually acquaint yourself with it...
LarkSFO is offline  
Old Sep 10, 13, 3:45 pm
  #394  
 
Join Date: Aug 2006
Location: Minneapolis, MN (MSP)
Programs: DL DM, UA 1K MM, Subway Club Member
Posts: 1,955
Originally Posted by LarkSFO View Post
Thank you for the lounge situation education!

PBR is Pabst Blue Ribbon... Which is the beer that will be served when UA further lowers complimentary alcoholic standards...

Hopefully you will not have to actually acquaint yourself with it...
Based on what I've seen at bars in Brooklyn and SF I suspect UA may attempt to charge a premium for PBR.
kenn0223 is offline  
Old Sep 10, 13, 3:48 pm
  #395  
FlyerTalk Evangelist
 
Join Date: Feb 2006
Location: A festering pit; a pustule of a fistula set athwart the miasmic swamps of the armpit of the Gulf of Mexico - a Godforsaken wart upon a dark crevasse of the World. (IAH)
Programs: UA Lifetime Gold, BA Silver, Marriott Lifetime Plat, Hilton Gold, Accor Gold
Posts: 31,403
Originally Posted by LarkSFO View Post
PBR is Pabst Blue Ribbon... Which is the beer that will be served when UA further lowers complimentary alcoholic standards...

Hopefully you will not have to actually acquaint yourself with it...
I see you are an optimist.

Anglo Large Clawed Otter is offline  
Old Sep 10, 13, 3:54 pm
  #396  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,245
Originally Posted by iahphx View Post
Imagine this: in most of the world, airline lounges have both decent booze and decent food. Indeed, the only lounges I've found to POSSIBLY be worse than a United Club (and we're now getting pretty close) are the domestic lounges of some Chinese airlines.

I guess there's nothing I can really do because I get my lounge visits comped with my 1K status and my elite status on Turkish. But, seriously, if I had to pay for what I was getting from a UA Club, I'd save the money and just sit at an airport bar when I wanted a drink and/or a snack.
+1. The UA clubs are so depressing when compared to others.
cruisr is offline  
Old Sep 10, 13, 3:57 pm
  #397  
 
Join Date: Jul 2006
Location: Sammamish, WA
Programs: UA - 1MM, DL Diamond, AS MVP75, Marriott Titanium, Hilton Gold
Posts: 5,453
I got another response asking me to be patient while the Management team reviews my email.
andyh64000 is offline  
Old Sep 10, 13, 4:05 pm
  #398  
 
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 7,947
I got this as a response (sent to the unitedclub email not 1Kvoice). I'd place it along with others that have been received in the canned and useless category. What a joke. The guy at AAdvantage though seemed quite interested in having me match over to EXP so we'll see if that leads anywhere. Can't do anything if you don't speak with your wallet.

Hello Mr. FlyerDude88

Thank you for contacting the United Club Service Center.

Our primary goal at the United Club is to offer you the highest quality of service. We continually work toward that purpose and it is through the constructive comments from our most important customers that we are able to provide the comforts and conveniences that you prefer. The feedback you have provided in your correspondence will be forwarded to the appropriate department for consideration.

Your continued support of the United Club Program and United Airlines is very important to us and we look forward to serving you again in the near future.

Regards,

XXXXXX XXXXXXX
United Club
Duke787 is offline  
Old Sep 10, 13, 4:11 pm
  #399  
FlyerTalk Evangelist
 
Join Date: Oct 2005
Location: San Francisco
Programs: UA 1K/1MM, Marriott Tit
Posts: 17,781
12 fl. oz. is being optimistic.
SFOTerry is offline  
Old Sep 10, 13, 4:35 pm
  #400  
 
Join Date: Jul 2003
Location: New York, NY, USA
Programs: UA Premier 1K, SPG Gold, Marriott Gold
Posts: 136
Originally Posted by LarkSFO View Post
Thank you for the lounge situation education!

PBR is Pabst Blue Ribbon... Which is the beer that will be served when UA further lowers complimentary alcoholic standards...

Hopefully you will not have to actually acquaint yourself with it...
Ahhh...good old Blue Ribbon...haven't had one of those in years! Guess I should sit back for now and be thankful while I enjoy my frothy, complimentary (for now) Bud Light as I ponder my exit plan. Cheers.
west_end_NYC is offline  
Old Sep 10, 13, 4:37 pm
  #401  
 
Join Date: Jun 2000
Location: JAC - and a little SEA
Programs: UA GOLD (1MM)
Posts: 155
Ditto for me.......

Dear salty749:

Thank you for contacting the United Club Service Center.
Our primary goal at the United Club is to offer you the highest quality of service. We continually work toward that purpose and it is through the constructive comments from our most important customers that we are able to provide the comforts and conveniences that you prefer. The feedback you have provided in your correspondence will be forwarded to the appropriate department for consideration.
Your continued support of the United Club Program and United Airlines is very important to us and we look forward to serving you again in the near future.

Regards,


United Club
salty749 is offline  
Old Sep 10, 13, 5:00 pm
  #402  
 
Join Date: Jul 2013
Location: Lake Charles, LA
Programs: UA scumbag. Global Entry. Piggly Wiggly loyalty card.
Posts: 21
Saint Arnold's is in the UC at IAH!

http://blog.chron.com/beertx/2013/09...ercontinental/

However, I suspect that it will not be comped, and they will probably charge $10 a pint for it. Still, good news. Saint Arnold beer is one of the great things about H-town.
N779UA is offline  
Old Sep 10, 13, 5:06 pm
  #403  
 
Join Date: May 2007
Posts: 201
Regarding free wine, the sign in the club said, "Savor a complimentary selection of Sycamore Lane Chardonnay and Cabernet Sauvignon along with a domestic beer and our house spirits."
MrColdShower is offline  
Old Sep 10, 13, 5:07 pm
  #404  
 
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 7,947
Originally Posted by N779UA View Post
Saint Arnold's is in the UC at IAH!

http://blog.chron.com/beertx/2013/09...ercontinental/

However, I suspect that it will not be comped, and they will probably charge $10 a pint for it. Still, good news. Saint Arnold beer is one of the great things about H-town.
Definitely not going to be comped. I like this quote from the UA spokesman and his desire for an actual price not to be published in the article (wanting the focus to be on the new beer offering instead)

ď'I donít have the pricing info at the moment,' the spokesman replied in an email."
Duke787 is offline  
Old Sep 10, 13, 5:07 pm
  #405  
 
Join Date: May 2011
Posts: 5,792
This is an devaluation -- and to spin it as an enhancement is almost insulting and IMO makes people even more angry. They should've just owned it and said it was going to be a reduction of complementary offerings. Do they think we're gullible 10 year olds? Off to the admirals club I go.
edcho is offline  

Thread Tools
Search this Thread
Search Engine: