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Update on our Airbus Reconfigurations (Seats, Entertainment, Channel 9, etc.)

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View Poll Results: How do you feel about the new RECARO seats UA is installing?
I love them
1.83%
They are okay
9.57%
I am indifferent
6.31%
I don't really like them
20.98%
I hate them
48.07%
I've not tried them yet / no opinion
13.24%
Voters: 491. You may not vote on this poll

Old Jun 3, 2017, 1:01 pm
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Update on our Airbus Reconfigurations (Seats, Entertainment, Channel 9, etc.)

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Old Dec 12, 2013, 7:36 pm
  #856  
 
Join Date: Jul 2011
Location: ONT
Programs: AA Gold, WN A-, UA S, HH ♦, IHG Spire, Hertz Prez O, TSA Disparager
Posts: 2,159
Well this thread/poll was started May 9th and here are the results so far. I've omitted the "I haven't tried them yet" votes because they really don't count as they haven't had to sit in the "prison plane's lawn chair" seats. I'm sure when they do, they'll dislike them as much as the rest of us.

Love it = 1 for .76%
Okay = 14 for 10.61%
Indifferent = 12 for 9.09%
Don't Like = 35 for 26.52%
Hate = 70 for 53.03%

So the tally for those to aren't happy is 79.55%.

With US leaving *A I was considering defecting to UA. Based on these seats I shall stay put with the New American or just go back to WN's Devolve seats. I think UA will win the race to the bottom.
Michael El is offline  
Old Dec 12, 2013, 7:41 pm
  #857  
 
Join Date: Jun 2007
Location: YVR SFO
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Posts: 4,866
Originally Posted by Michael El
With US leaving *A I was considering defecting to UA. Based on these seats I shall stay put with the New American or just go back to WN's Devolve seats. I think UA will win the race to the bottom.
Don't look now, but these are the same seats going into AA's new planes.

https://www.aa.com/i18n/amrcorp/news...nouncement.jsp
unavaca is offline  
Old Dec 12, 2013, 7:47 pm
  #858  
 
Join Date: Aug 2009
Location: EWR, BDL
Posts: 4,471
Originally Posted by Michael El
Well this thread/poll was started May 9th and here are the results so far. I've omitted the "I haven't tried them yet" votes because they really don't count as they haven't had to sit in the "prison plane's lawn chair" seats. I'm sure when they do, they'll dislike them as much as the rest of us.

Love it = 1 for .76%
Okay = 14 for 10.61%
Indifferent = 12 for 9.09%
Don't Like = 35 for 26.52%
Hate = 70 for 53.03%

So the tally for those to aren't happy is 79.55%.

With US leaving *A I was considering defecting to UA. Based on these seats I shall stay put with the New American or just go back to WN's Devolve seats. I think UA will win the race to the bottom.
But you gotta remember some of those "Hate" votes were from people who only voted because they don't like the change that's happening to the Airbus fleet and haven't actually flown in them yet.
JOSECONLSCREW28 is offline  
Old Dec 12, 2013, 8:08 pm
  #859  
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Originally Posted by JOSECONLSCREW28
But you gotta remember some of those "Hate" votes were from people who only voted because they don't like the change that's happening to the Airbus fleet and haven't actually flown in them yet.
Wouldn't a similar ratio apply to those who voted in the other categories?

I've flown them, and find the seats awful. And everyone seated around me was voicing complaints about them, and even the FAs were trashing the new seats (it was a FA who said they're making the planes into the "Greyhound of the skies").
exerda is offline  
Old Dec 12, 2013, 8:10 pm
  #860  
 
Join Date: Jul 2011
Location: ONT
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Posts: 2,159
Originally Posted by unavaca
Don't look now, but these are the same seats going into AA's new planes.

https://www.aa.com/i18n/amrcorp/news...nouncement.jsp
NOOOOOOOOOOOOOOOO

Crikey I did not know this.
Michael El is offline  
Old Dec 12, 2013, 10:07 pm
  #861  
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Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
Experienced these new seats for the first time on Sunday, BOS-ORD-MSP, as a parasitical 1K mooching for an upgrade and denied.

Maybe row 7 is different but I found them to be quite comfy though the bottom cushion could be a little longer; it felt less like sitting on cement than the old seats, which is a plus. I vote: They Are OK. But I am not a large man, so YMMV.
born sleepy is offline  
Old Dec 12, 2013, 10:18 pm
  #862  
 
Join Date: Aug 2009
Location: EWR, BDL
Posts: 4,471
Originally Posted by exerda
Wouldn't a similar ratio apply to those who voted in the other categories?

I've flown them, and find the seats awful. And everyone seated around me was voicing complaints about them, and even the FAs were trashing the new seats (it was a FA who said they're making the planes into the "Greyhound of the skies").
I was more pointing out the fact about people who were voting on how they hate the seats before they even tried them out basing it on what others have said instead of actually trying them out for themselves. Me personally I haven't sat in those seats yet so I can't make a "love them/hate them" claim.
JOSECONLSCREW28 is offline  
Old Dec 12, 2013, 10:58 pm
  #863  
 
Join Date: Feb 2010
Programs: UA 1k 2.2 MM
Posts: 13
I was curious about the Recaros -- but waited to pass judgment 'til I sat in one. Did so twice last week - DEN/SFO and SFO/SNA. Now, with experience, and without qualification "I HATE THEM". Am 6'1", and the lack of support for the thighs - not just a "bench" but like a stadium bench. Astonishingly horrible. Worse than I imagined, even after reading this thread.

Smisek said he felt fine about half-cashews because he eats them at home. That's reasonable/believable. Haven't heard him say he'd personally sit in these body-scrunchers! Willing to bet that there won't be any Smisek sightings, nor would he subject his own family members to sitting in them.

Incredible how hard Smisek is making it for a 16 year 1k / 2MM to feel brand-loyal. Short-term profitability is maybe good - but moronic long-term strategy.
bcharn is offline  
Old Dec 12, 2013, 11:23 pm
  #864  
 
Join Date: Jun 2006
Location: PNW
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Posts: 1,552
I was really looking forward to trying out these seats since I first tried them out on a LH MAD-MUC-MAD flight a couple years ago and I really enjoyed them. They were soft and provided great back support even though they were extremely thin. Two months ago, I finally got an A320 on SFO-SEA with the new seats and I WAS DISAPPOINTED! UA did it wrong. The seats were so stiff and provided absolutely no back support and the headrest is too flat and awkward. Also, the cushion is too short, I felt my legs were hanging in a weird way. This is a huge downgrade compared to the current A320 seats which I LOVE. It's really sad the new slimline seat will be the standard
atcanobbio is offline  
Old Dec 16, 2013, 6:02 am
  #865  
 
Join Date: Jul 2011
Posts: 226
First time trying these out today.
Wow they are almost as bad as Southwest's dEvolve seating. Not only are they uncomfortable but Economy Plus feels as cramped as normal economy.
stampchez is offline  
Old Dec 17, 2013, 4:36 pm
  #866  
 
Join Date: Oct 2012
Location: BOS
Programs: MP,MR Silver,Avis
Posts: 848
I've flown on them TCON (UGH, OW), and BOS-EWR (they were fine). I'm 5'8" and my legs are on the shorter side, so the lower seat bottom is better for me than most other seats, and the shorter seat bottom isn't really an issue. It's just the lack of padding on the bottom seat on the TCON that was painful.
GregMM is offline  
Old Dec 21, 2013, 12:35 pm
  #867  
 
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
I finally flew on one. YYZ-ORD, these seats are awful. 8 people around me, not frequent flyers all made comments about how awful these seats are. These seats are not for standard height people and are awful on the behind and back. The hour flight caused so many complaints. The crew was fantastic, but they were tired of the complaints.

UA, please listen to your passengers and employees for once. This is bad. An hour flight and people making complaints about comfort. Awful!
LASUA1K is offline  
Old Jan 1, 2014, 7:16 am
  #868  
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just flew the new config SFO-ORD in exit row 21. no IFE--thus, no channel 9 --plus uncomfortable seats for a four hour flight. not a fan. i've been flying UA so little lately that i completely missed this thread, and was shocked to find a brand new aircraft with no IFE. i guess they'll just focus on being 'friendly' since it's not quantifiable.

incidentally, the purser on our flight--who was fairly friendly, actually--had the worst english i've ever heard from a crew member on a domestic flight. it would be completely understandable on an asian airline, and i'd laud her speaking in a foreign tongue, but was unacceptable, imho, on an american one. she stumbled over and mispronounced words in the safety briefing--like 'exist' for 'exit', which at least provided some unintentional humor. since there's no IFE, her lack of english skills was highlighted by her reading of the safety briefing (and it sounded as if she was reading, with lots of stumbles and pauses, not doing it from memory).

all in all, the kind of experience on UA i've come to expect.
karenkay is offline  
Old Jan 12, 2014, 2:50 pm
  #869  
 
Join Date: Jun 2011
Location: Los Angeles, San Francisco, and Osaka
Programs: United Mileage Plus Premier Executive
Posts: 581
I flew the airbus with the change from SNA to DEN and thos seats are awful. I told the FAs that I did not like the comfort on board anymore on the airbus and they agreed and have gotten a lot of negative feedback about the "new" seats. They were short and the padding was awful. It reminded me of Spirit. United was much better before this merger. The airbus seats used to be some of the best in the fleet! Maybe they can bring back Tilton! the only positive was the great service from the PMUA flight crew, and I did not have to request the can, they just gave it!
Pi7473000 is offline  
Old Jan 12, 2014, 3:06 pm
  #870  
 
Join Date: Jul 2005
Location: ORD-LAS
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Posts: 4,419
Had my second flight, they are worse than the 737's! 4 hour flight was awful, at least wifi worked most of the time and allowed me to not remember the pain.
LASUA1K is offline  


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