Update on our Airbus Reconfigurations (Seats, Entertainment, Channel 9, etc.)
Hi Everyone,
As part of our continuing investment in our onboard product, we’re making a number of upgrades to the interiors of our Airbus A319 and A320 aircraft. We recently began a new phase of installations, so I wanted to take this opportunity to provide you some additional and consolidated information on the future of this fleet. Our Airbuses will be getting a pretty substantial refresh, including:
New seats The new seats are manufactured by RECARO, and you may recognize the specific model from several European carriers, who feature it on many of their mainline narrow-body aircraft. However, because we fly our Airbuses over longer stage lengths than the typical intra-Europe segment, our version of the seat will have several upgraded comfort features over the base model. These include multi-directional headrests, added lumbar support, and a different seat bottom cushion with more padding and multiple layers of soft memory foam. The literature seat pocket has been moved higher, which facilitates the above increase in knee space, and there’s a new amenity pocket specifically for personal items. As reported here and elsewhere, the new seats will allow us to increase the capacity of these aircraft, but without compromising personal space. Although all Airbuses will see an extra row in United Economy, we will also expand the Economy Plus cabin on all A319s and many A320s (the non-ex-Ted aircraft). Entertainment Along with Wi-Fi, the addition of on-demand streaming video will become the standard for our Airbus fleet. As a result, when these aircraft go in to have the new seats installed, the traditional audio/video system with dropdown monitors will be removed. However, these aircraft won’t “go dark”—Wi-Fi will be available on all aircraft that have the new seats. In any case, like Wi-Fi the streaming product will eventually have pricing attached to it, although we do plan to offer a limited range of complimentary content until we finalize these plans. Channel 9 Finally, I wanted to touch on a topic I know many of you (and I!) hold dear—Channel 9. For the moment, the move to Wi-Fi and streaming entertainment also means that live air traffic control will no longer be available in the “Channel 9” format. However, we are actively exploring options to bring Channel 9 to Wi-Fi equipped aircraft. Moreover, we remain committed to this product across much of the rest of our fleet, including all international long-haul and p.s. aircraft featuring on-demand entertainment. Look out for more information, including comparison diagrams and an article on the United Hub, once the first reconfigured aircraft goes into service. Still, I wanted to make sure you heard the consolidated story here first. Aaron Goldberg Sr. Manager – Customer Experience Planning United Airlines |
Thanks, Aaron! Nice to know the RECARO seats will be several steps above the base model that we see on Euro carriers.
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Originally Posted by flyingmusicianlax
(Post 20725569)
Thanks, Aaron! Nice to know the RECARO seats will be several steps above the base model that we see on Euro carriers.
Originally Posted by UA Insider
(Post 20725513)
Entertainment Along with Wi-Fi, the addition of on-demand streaming video will become the standard for our Airbus fleet. As a result, when these aircraft go in to have the new seats installed, the traditional audio/video system with dropdown monitors will be removed. However, these aircraft won’t “go dark”—Wi-Fi will be available on all aircraft that have the new seats. In any case, like Wi-Fi the streaming product will eventually have pricing attached to it, although we do plan to offer a limited range of complimentary content until we finalize these plans. Thanks for the update! |
The 319s have a scant eight first class seats. UA ought to add more. Will it?
Also, color me highly skeptical of the claim that more economy class seats are compatable with more legroom (or knee room). |
Great news- thanks for the update. Is there a timeframe in which you anticipate to complete the entire -319 and -320 fleet?
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Good to hear about the seats in Y. I've heard that closets are being eliminated from F, any truth to that rumor?
And please find a way to keep Channel 9! |
I like the ex-Ted A320 (leather) seats -- the older, cloth seats could use the update but I'm not optimistic about how the new seats will compare in terms of comfort.
Originally Posted by SAT Lawyer
(Post 20725594)
Also, color me highly skeptical of the claim that more economy class seats are compatable with more legroom (or knee room).
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The lack of non-wifi entertainment (and what appears to be a path to no free AV) is a downer. (as is the loss of CH9) Believe or not a significant portion of the traveling public does not have wi-fi AV device.
110VAC, new bins, wifi (for internet access) ^^ new seats -- need to wait and see |
Update on our Airbus Reconfigurations
The loss of free audio/video (and without having to carry a personal device) is a negative.
Do not like. |
Originally Posted by SAT Lawyer
(Post 20725594)
The 319s have a scant eight first class seats. UA ought to add more. Will it?
Also, color me highly skeptical of the claim that more economy class seats are compatable with more legroom (or knee room). http://www.recaro-as.com/tl_system/c...rntable_20.jpg
Originally Posted by WineCountryUA
(Post 20725699)
The lack of non-wifi entertainment (and what appears to be a path to no free AV) is a downer. (as is the loss of CH9) Believe or not a significant portion of the traveling public does not have wi-fi AV device.
110VAC, new bins, wifi (for internet access) ^^ new seats -- need to wait and see |
So in what way are these new seats superior to the new Southwest "pack 'em in" seats known as [D]Evolve? WN made the same claim that an extra row could be jammed in yet knee space would be preserved. They are very uncomfortable seats.
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I look forward to hearing about the new seats... I wonder how different they are from the old CO bricks? Also, the wi-fi sounds good, but I see that anything free is being removed. IF you ever replace the Ch. 9 will it remain complimentary? (my guess is no answer to this). Why remove everything free??
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Originally Posted by FWAAA
(Post 20725738)
So in what way are these new seats superior to the new Southwest "pack 'em in" seats known as [D]Evolve? WN made the same claim that an extra row could be jammed in yet knee space would be preserved. They are very uncomfortable seats.
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Originally Posted by Antipode
(Post 20725690)
They're probably using slimmer seats. You can move seats closer together, but then shave off the thickness of the back of the seat, and still get the same (or better) knee-room. You do lose some of the legroom under the seat in front of you.
WN made the same claim, and its new slimmer seats are cramped and uncomfortable. |
I won't miss the video (especially if it means I have to watch less Jeff videos) but the audio is a bit of a loss.
and... ^ to wifi but... I'm apprehensive of these seats - even with the extra padding. And hopefully nothing untoward happens to Row 7 leg room... |
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