Wow... FA's treat people like idiots in Y
#46
Join Date: Apr 2003
Programs: UA *G 1MM LT United Club & Global Entry
Posts: 2,756
SunLover
#47
Join Date: Nov 2009
Location: Nice France
Programs: United MP Platinum+ / 1Million Miles+ and Flying Blue
Posts: 132
Hi;
well in some ways if I were a FA or CEO of United, and looked at the customers, I probably would think, we take, take and screw. And they just keep paying, and the revenues and profits margins increase. So, when I looked at those people, it would not be too hard to imagine thinking "idiots" or probably the word "suckers" is around the golf course lounge when the CEO is shooting the .... with buddies.
The only way to effect change is stop paying, boycott, or like the French walk out and greve. I seriously doubt complaints are going anyplace other than /dev/null
well in some ways if I were a FA or CEO of United, and looked at the customers, I probably would think, we take, take and screw. And they just keep paying, and the revenues and profits margins increase. So, when I looked at those people, it would not be too hard to imagine thinking "idiots" or probably the word "suckers" is around the golf course lounge when the CEO is shooting the .... with buddies.
The only way to effect change is stop paying, boycott, or like the French walk out and greve. I seriously doubt complaints are going anyplace other than /dev/null
#48
Join Date: Dec 2011
Posts: 1,185
And my point was how rudely the flight attendant was addressing me AND others. To the point that my fiance, myself and even the person sitting next to my fiance (she said she was 1K) all commented on the fact of how unprofessional the FA was.
So, you have a 1K a Platinum and a 1K making an observation and agreeing on the situation.
Guess you had to be there... sheesh!
Fact of the matter is you didn't follow the rules and the FA called you on it. You created your own problem and your high and mighty attitude certainly doesn't help.
#49
Join Date: Sep 2008
Location: Seattle
Programs: United 1K, Alaska MVP 75K, HH Diamond
Posts: 638
If the FA was rude or otherwise discourteous then yes we would all probably be chastising the FA for it but instead she seems to have acted with decency and professionalism by merely pointing out a legitimate rule and by offering you some drinks on the house.
IMO we should be congratulating the FA for a job well done!
IMO we should be congratulating the FA for a job well done!
#50
Join Date: Aug 2007
Posts: 220
The last time I was in first class, I was pretty much amazed that during taxi and takeoff everyone except me had left their seatbelts unbuckled, were slyly using their ipads/mobile phones and so on. And all while making sure to keep it all out of the sight of the FA.
#51
Join Date: Feb 2008
Location: ORD
Programs: Hertz 5*, United Gold (Soon to be gone), Hilton Diamond
Posts: 383
I'm sorry, but if I am on an A fare and voluntarily take a Y seat, damn right Im going to secure my space.
And my point was how rudely the flight attendant was addressing me AND others. To the point that my fiance, myself and even the person sitting next to my fiance (she said she was 1K) all commented on the fact of how unprofessional the FA was.
So, you have a 1K a Platinum and a 1K making an observation and agreeing on the situation.
Guess you had to be there... sheesh!
And my point was how rudely the flight attendant was addressing me AND others. To the point that my fiance, myself and even the person sitting next to my fiance (she said she was 1K) all commented on the fact of how unprofessional the FA was.
So, you have a 1K a Platinum and a 1K making an observation and agreeing on the situation.
Guess you had to be there... sheesh!
You voluntarily took a Y seat????? You took a standby flight, giving up your F seat on your confirmed flight. Now you are doing the airline a favor by not having them kick someone out of their first class seat so you can have it on a STANDBY flight?? Getting better every second, but you are right, you aren't a DYKWIA!!!
#52
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
On the topic of this thread, what I've realized is the most unpleasant thing about flying UA lately is not the blended UA/CO staff, the planes, the service levels, etc... it's my fellow passenger. I've flown B6 and AS more lately ex-SEA and the flying experience is worlds apart from UA - because my fellow passenger is actually kind, courteous, and in a good mood.
Maybe we all could use that, OP, other posters, and myself included?
Last edited by bmvaughn; Oct 30, 2012 at 7:52 am
#53
Join Date: Nov 2006
Location: COS/DEN
Programs: UA 1P (w/ no expectations whatsoever); Marriott Gold; Hilton Silver; Hertz Pres
Posts: 693
I would count getting to keep both bags in the overhead bin, some (probably minor in the grand scheme of things) verbal abuse, getting out before a hurricane, and two free drinks as a win. But maybe I'm just naive.
#54
Join Date: Jun 2011
Location: MEL
Programs: VAG
Posts: 1,865
If the FA was rude or otherwise discourteous then yes we would all probably be chastising the FA for it but instead she seems to have acted with decency and professionalism by merely pointing out a legitimate rule and by offering you some drinks on the house.
IMO we should be congratulating the FA for a job well done!
IMO we should be congratulating the FA for a job well done!
The worst thing about air travel is that every minor inconvenience or insult is followed by several hours of sitting there with nothing to do except stew over it. If someone is rude to me at my local cafe then I've probably forgotten about it one hour later. If someone is rude to me on United then I sit there in a chair mentally composing a big long flyertalk post about it for the next three thousand miles...
#55
Join Date: Jun 2008
Location: Central Florida
Programs: MP 1K/Onepass Plat 1MM, SPG Plat, Marriott Plat
Posts: 562
The airlines brought this carry on baggage issue upon themselves when they started charging for checked bags.
There is no such rule that a passenger can put only 1 item in the overhead.
Now if someone's bag has to be checked, who should be the victim?
1. A loyal, top tier elite, frequent flyer that controls large annual travel spend and cannot afford to waste upwards of 1 hour a week waiting at the baggage carousel.
2. A non-loyal, non-elite, price sensitive, low margin, infrequent flyer with essentially no opportunity cost for waiting on checked bags.
The answer is obvious.@:-)
FWIW, I frequently see passengers bringing 3 items on board such as a large hand bag, a computer bag, and a roll aboard. I'm not talking about crew either, although non-working airline employees should be subject to the same baggage rules as other passengers.
IF the airlines really want to solve the carry on luggage issue, the solution is quite simple: Restrict non-elites to 1 carry on item.
There is no such rule that a passenger can put only 1 item in the overhead.
Now if someone's bag has to be checked, who should be the victim?
1. A loyal, top tier elite, frequent flyer that controls large annual travel spend and cannot afford to waste upwards of 1 hour a week waiting at the baggage carousel.
2. A non-loyal, non-elite, price sensitive, low margin, infrequent flyer with essentially no opportunity cost for waiting on checked bags.
The answer is obvious.@:-)
FWIW, I frequently see passengers bringing 3 items on board such as a large hand bag, a computer bag, and a roll aboard. I'm not talking about crew either, although non-working airline employees should be subject to the same baggage rules as other passengers.
IF the airlines really want to solve the carry on luggage issue, the solution is quite simple: Restrict non-elites to 1 carry on item.
#56
Join Date: Jun 2012
Programs: UA Platinum
Posts: 252
wow, I guess some elites are over-entitled. I think some people used to F feel like everyone in Y should be HONORED that they are slumming it w/ the commoners.
#57
Join Date: Aug 2009
Location: EWR, BDL
Posts: 4,471
The airlines brought this carry on baggage issue upon themselves when they started charging for checked bags.
There is no such rule that a passenger can put only 1 item in the overhead.
Now if someone's bag has to be checked, who should be the victim?
1. A loyal, top tier elite, frequent flyer that controls large annual travel spend and cannot afford to waste upwards of 1 hour a week waiting at the baggage carousel.
2. A non-loyal, non-elite, price sensitive, low margin, infrequent flyer with essentially no opportunity cost for waiting on checked bags.
The answer is obvious.@:-)
FWIW, I frequently see passengers bringing 3 items on board such as a large hand bag, a computer bag, and a roll aboard. I'm not talking about crew either, although non-working airline employees should be subject to the same baggage rules as other passengers.
IF the airlines really want to solve the carry on luggage issue, the solution is quite simple: Restrict non-elites to 1 carry on item.
There is no such rule that a passenger can put only 1 item in the overhead.
Now if someone's bag has to be checked, who should be the victim?
1. A loyal, top tier elite, frequent flyer that controls large annual travel spend and cannot afford to waste upwards of 1 hour a week waiting at the baggage carousel.
2. A non-loyal, non-elite, price sensitive, low margin, infrequent flyer with essentially no opportunity cost for waiting on checked bags.
The answer is obvious.@:-)
FWIW, I frequently see passengers bringing 3 items on board such as a large hand bag, a computer bag, and a roll aboard. I'm not talking about crew either, although non-working airline employees should be subject to the same baggage rules as other passengers.
IF the airlines really want to solve the carry on luggage issue, the solution is quite simple: Restrict non-elites to 1 carry on item.
#58
Join Date: Feb 2010
Location: Hustletown
Programs: UA 1K (1MM), Marriott lifetime Plat
Posts: 211
I don't think your free drinks were related to your baggage incident. I've been given free drinks in Y on several occasions, without having any prior run-ins with FAs.
#59
Join Date: Jul 2005
Location: ORD-LAS
Programs: UA MM 1K, Hyatt Globalist, Marriott Titanium Elite
Posts: 4,419
Exactly. I don't get why someone who has status thinks that they are better than someone else.