Can't log into UA site (site back up @ ~1:08pm CST 7/17/12)
Jul 17, 2012, 11:04 am
Used to be 'g_leyser'
Join Date: Jul 2002
Location: Brandon Johnson International Airport (expect delays)
Programs: AA PlatPro, HH Gold, Bonvoy Gold, IHG Plat, Reno Air MEGA Platinum
Posts: 10,039
On the plus side, my lifetime mileage balance is precisely accurate!
Jul 17, 2012, 11:04 am
Original Member
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
Originally Posted by
nycnnj
Maybe use of the website was one of the over-entitlements that we had...
LOL
Jul 17, 2012, 11:05 am
Join Date: Feb 2011
Location: DEN
Programs: United Premier 1K, Marriott Platinum, Frontier, Delta, Hertz Gold, National Emerald Club
Posts: 928
Originally Posted by
AndrewT84
Not working for me either...and ditto with the mobile app. I wonder if there'll be any glitches as a result of this. :P
Some would argue that glitches are pretty much the norm right now with UA. So to answer your question: There will probably be more glitches.
I'm sure their IT staff (whatever country they are in) are taking a drubbing right now. Deservedly so.
Last edited by iluv2fly; Jul 17, 2012 at 11:18 am
Reason: response to deleted post
Jul 17, 2012, 11:07 am
Join Date: May 2011
Posts: 5,814
We are currently updating our website and reservations systems. This will temporarily affect our ability to serve you online and over the phone.
Nice twist.
Jul 17, 2012, 11:08 am
Join Date: Nov 2010
Posts: 496
Ticket and award search cannot be performed on United.com
No airport code or name is recognised. Please see the screenshots.
Jul 17, 2012, 11:09 am
Join Date: May 2010
Location: Vancouver, BC
Posts: 43
Can log in, not showing any activities nor mileage, status, anything.
Looks like the connection to their DB server is lost..?
Jul 17, 2012, 11:09 am
Join Date: Feb 2011
Location: Jersey City, NJ
Programs: UA GS, AA Exec Plat, Bonvoy Ambassador, Hyatt Globalist
Posts: 348
The entire website seems to have exploded. I can't even book a flight. Apparently EWR and IAH airports are not valid airports.
Jul 17, 2012, 11:09 am
Join Date: Aug 2006
Location: US
Programs: AA/UA/DL
Posts: 2,773
My miles are right but the money in my travelbank is gone.....
Jul 17, 2012, 11:11 am
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,393
This airline is a joke.
How many $$$ do they lose per minute by not being able to take reservations?
Jul 17, 2012, 11:11 am
Join Date: May 2011
Posts: 5,814
I now think UA is cursed.
Jul 17, 2012, 11:12 am
Join Date: Apr 2009
Posts: 110
Originally Posted by
samwkchan
No airport code or name is recognised. Please see the screenshots.
maybe this is why, as per united site?
We are currently updating our website and reservations systems. This will temporarily affect our ability to serve you online and over the phone.
Jul 17, 2012, 11:13 am
FlyerTalk Evangelist
Join Date: Mar 2002
Location: SPI
Programs: AA Gold, UA LT Plat, Mar LTT
Posts: 18,147
Originally Posted by
g_leyser
On the plus side, my lifetime mileage balance is precisely accurate!
Haha!!
I LITERALLY printed off my lifetime balance and copies of EACH of my held ressies at about 10am CST.
Maybe I triggered the meltdown.
Dave
Jul 17, 2012, 11:13 am
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
Just tried to log in. This is the message I see:
We are currently updating our website and reservations systems. This will temporarily affect our ability to serve you online and over the phone.
Jul 17, 2012, 11:15 am
Join Date: Nov 2010
Posts: 496
Originally Posted by
kburges
maybe this is why, as per united site?
We are currently updating our website and reservations systems. This will temporarily affect our ability to serve you online and over the phone.
Yes. I could still see the homepage when I took the screenshots, but it became unavailable soon after I started this thread.
Jul 17, 2012, 11:15 am
Join Date: Jan 2005
Location: DEN
Programs: UA Gold-MM, AA Gold-MM, F9-Silver, Hyatt Something, Marriott Gold, IHG Plat, Hilton Diamond
Posts: 6,393
Odds that this is related HKG fiasco?