200 UA passengers stranded for three days in PVG
Jul 24, 2012, 10:58 pm
#166
A FlyerTalk Posting Legend
Join Date: Sep 2002
Location: LAX/TPE
Programs: United 1K, JAL Sapphire, SPG Lifetime Platinum, National Executive Elite, Hertz PC, Avis PC
Posts: 42,211
Aug 1, 2012, 11:06 am
#167
FlyerTalk Evangelist
Original Poster
Join Date: May 2001
Location: LAX; AA EXP, MM; HH Gold
Posts: 31,789
3-Day Delay in Shanghai Departure Typifies United's Quarter
Aug 1, 2012, 3:53 pm
#168
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Shanghai
Posts: 42,041
I met one of the pilots from the flight in question last night, and he filled me in some details:
-one engine part had to be flown in from EWR (24 hours)
-since this didn't solve the problem, a second was brought up from HK (10 hours)
-crew went overtime
-UA DID accommodate (the smart) pax on other flights
-there was a small protest in the gate area of the day 2 flight that prevented people from being rebooked on it
The pilot in question didn't want to be mentioned on FT (and, he honestly doesn't deserve any personal blame), but I'm posting anyway (without naming him) for the benefit of you guys.
-one engine part had to be flown in from EWR (24 hours)
-since this didn't solve the problem, a second was brought up from HK (10 hours)
-crew went overtime
-UA DID accommodate (the smart) pax on other flights
-there was a small protest in the gate area of the day 2 flight that prevented people from being rebooked on it
The pilot in question didn't want to be mentioned on FT (and, he honestly doesn't deserve any personal blame), but I'm posting anyway (without naming him) for the benefit of you guys.