Fast Track at London Heathrow
Aug 14, 2016, 10:39 am
#62
Join Date: Oct 2014
Location: BKK
Programs: BRK-B
Posts: 580
Is that possible to use either UA (is that the one with title``We are delighted to have you..." and have a picture on it?) or TG fast track cards on LH flight arriving at LHR T2?, since LH didn't give fast track card to all passengers.
Jul 22, 2018, 1:00 pm
#64
Join Date: Jul 2005
Posts: 83
Fast Track at LHR for 1K members?
We recently flew to LHR and waited almost 1 1/2 hours to get through immigration. As we left we noticed that there is Fast Track service at LHR supposedly for premium class passengers and elite members, but as a 1K we were not offered an invitation by UA to go through the Fast Track line. In reading Star Alliance Gold benefits, we see that expedited security and immigration are listed as benefits.
Were we just forgotten on this trip or does UA not provide Fast Track for 1Ks?
Were we just forgotten on this trip or does UA not provide Fast Track for 1Ks?
Jul 22, 2018, 2:21 pm
#65
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
There should have been a *A (Gold Track) line for you to go through. I'm wondering as well how this will work for my wife tomorrow, a 1K (via my MM). She's flying FRA-LHR-EWR (the first in coach, 2nd in Polaris).
Jul 22, 2018, 2:45 pm
#66
FlyerTalk Evangelist
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Gold (1MM), Marriott LTT
Posts: 10,346
We recently flew to LHR and waited almost 1 1/2 hours to get through immigration. As we left we noticed that there is Fast Track service at LHR supposedly for premium class passengers and elite members, but as a 1K we were not offered an invitation by UA to go through the Fast Track line. In reading Star Alliance Gold benefits, we see that expedited security and immigration are listed as benefits.
Were we just forgotten on this trip or does UA not provide Fast Track for 1Ks?
Were we just forgotten on this trip or does UA not provide Fast Track for 1Ks?
-RM
Jul 22, 2018, 4:30 pm
#67
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
OP was referring to UK immigration on an LHR arrival. Your wife will just have to clear transit security. Different animal.
Jul 22, 2018, 6:07 pm
#68
FlyerTalk Evangelist
Join Date: Mar 2014
Location: 4éme
Posts: 12,043
I've read in another thread that airlines have to pay for passengers to use the Immigration Fasttrack line. 2 weeks ago I flew to LHR and it took about 1 hour to clear immigration. The good news is that I've signed up for the UK's Registered Travel program and can use the EU gates next time!
Jul 22, 2018, 6:58 pm
#71
Join Date: May 1999
Location: JFK, LGA, EWR
Programs: AA Platinum (Lifetime), United GS, HHonors Diamond, Shangri-la Diamond, Marriott Platinum
Posts: 549
it is given out onboard, but it's just a slip of paper... and it looks like an advertisement. and if you're sleeping on an overnight flight, they may put it at your seat or somewhere near your seat... and it's very easy to miss. (speaking from recent experience.)
Jul 22, 2018, 7:05 pm
#72
Join Date: Dec 2006
Programs: Marriott Titanium & Lifetime Platinum, United Platinum, Delta Silver
Posts: 591
I received the fast track invitation in Business Class on board on the IAD-LHR flight that landed around 8:30 pm last week - it was extremely valuable -- the Fast Track line had ~10 people in it. The regular line probably had 500+ people and was moving very slowly - I'm sure it saved me over an hour of waiting time.
Jul 23, 2018, 7:01 am
#73
Join Date: Feb 2010
Location: New Jersey
Programs: UA MM 1K, AA MM Gold, Marriott LT Platinum
Posts: 3,236
Do they change the passes over time? I have several I've saved from previous trips when I took the morning EWR-LHR flight and the regular LHR immigration line was reasonably short. Figured I'd use them when I fly in Y on a future trip. They don't have an expiration date on them.
Jul 23, 2018, 7:54 am
#74
Join Date: Jan 2016
Programs: UA 1K; *G, AA Plat
Posts: 1,700
Do they change the passes over time? I have several I've saved from previous trips when I took the morning EWR-LHR flight and the regular LHR immigration line was reasonably short. Figured I'd use them when I fly in Y on a future trip. They don't have an expiration date on them.
Couldn't hurt to try...
When in doubt, ask a FA that you've developed a camadraderie with for sitting in Y? :P
Jul 23, 2018, 4:07 pm
#75
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,505
I received the fast track invitation in Business Class on board on the IAD-LHR flight that landed around 8:30 pm last week - it was extremely valuable -- the Fast Track line had ~10 people in it. The regular line probably had 500+ people and was moving very slowly - I'm sure it saved me over an hour of waiting time.
