Anybody have EQMs post from purchases on the Chase MP Signature Visa this year?
May 17, 2012, 6:29 am
#121
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
If/when they do post, you might want to see if those PQMs are included in your total PQMs. Some of my Chase PQMs posted on March 31, but the total PQMs was never updated to include them! How can a computer be so poorly programmed that it can't even add?
May 17, 2012, 11:18 am
#122
Join Date: Aug 2008
Location: DCA, IAD (not BWI if I can help it)
Programs: UA 1MM 1K, Marriott Gold, Hyatt Explorist, status-free on AA, AS, B6, DL, WN, Amtrak, etc.
Posts: 1,481
Quick Chase response
Thanks to this thread, I checked my own balance and saw that I hadn't gotten any EQM for a purchase a couple of months later. I sent Chase a message through my account page asking about it; two days later, I got this reply:
I'll report back at the end of next week if that happened.
Review of the account confirms that two eligible
www.united.com purchases from January and February did not
report Premier Qualifying Miles (PQM). I have sent a
request to MileagePlus to add a total of 493 PQM. Please
allow 5-7 business days for correction.
www.united.com purchases from January and February did not
report Premier Qualifying Miles (PQM). I have sent a
request to MileagePlus to add a total of 493 PQM. Please
allow 5-7 business days for correction.
May 18, 2012, 11:09 pm
#123
Join Date: Jul 2004
Programs: UA 1P
Posts: 43
Same thing happened for me until tonight. Some United ticket purchases I made with the United Chase Platinum VISA in 3/2012 did not post Chase PQMs until about a week ago, backdated to 3/31 of course. It was a line item post in my Mileage Plus account, but the total overall PQM YTD was not updated to include them. This lasted an entire week this past week until tonight, when the total PQM YTD has finally corrected to include the March PQMs.
Same thing happened with my February purchases posting in April but backdated to 2/29.
Going by these time frames, I suspect April charges will therefore post on 5/31.....May charges will post on 6/30.....and so on......
May 19, 2012, 6:45 am
#126
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
My March PQMs finally posted but didn't update my total. What I noticed is that my statement ending April 10 is xxx elite miles, and the statement beginning April 11 is less by the number of Chase PQMs that posted, resulting in a net 0 gain.
May 20, 2012, 11:31 am
#127
Join Date: Feb 2006
Location: SF Bay Area
Programs: 1P, AA EXP, SPG Gold
Posts: 1,491
Used to be that a UA.com purchase showed up in the Chase statement as coming from Elk Grove and that was a good indicator that you would receive the EQM. Now everything shows up on my statement as made from Houston. Don't know when that changed happened, but wouldn't surprise me if this is another "bug" and that they are having trouble differentiating between .com and non.com purchases.
May 20, 2012, 1:59 pm
#128
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
Used to be that a UA.com purchase showed up in the Chase statement as coming from Elk Grove and that was a good indicator that you would receive the EQM. Now everything shows up on my statement as made from Houston. Don't know when that changed happened, but wouldn't surprise me if this is another "bug" and that they are having trouble differentiating between .com and non.com purchases.
May 20, 2012, 3:51 pm
#129
Join Date: Feb 2006
Location: SF Bay Area
Programs: 1P, AA EXP, SPG Gold
Posts: 1,491
May 20, 2012, 7:00 pm
#131
Join Date: Nov 2007
Location: Los Angeles
Programs: AA EVP, United 1K and 2MM, Starwood Lifetime Platinum, Delta
Posts: 219
Brings a whole new meaning to YMMV - maybe after 3/3 we should just say Your Mileage Will Vary
May 20, 2012, 7:21 pm
#132
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
Still no PQMs for me at all and no response yet from Chase since they said they were sending my inquiry to the correct department for research.
May 23, 2012, 3:33 pm
#133
Join Date: Nov 2006
Location: Redwood City, CA
Programs: AS MVP Gold 100K, UA 1MM, Marriott LT Titanium, IHG Plat, HH Gold, Avis Pref Plus, Nat'l Exec
Posts: 338
Similar for me. My pre-merger UA spend posted just fine, but absolutely none of the PQMs from my United purchases post-3/3 have posted.
May 24, 2012, 6:59 am
#134
Join Date: Oct 2006
Programs: UA 1K
Posts: 212
This seems to be a real issue. I called Chase the other day to initiate some sort of resolution to the PQM posting issue. the agent reviewed with me all my UA purchases since 3/3 and I had to indicate to her which were on ua.com and which were not. I had both types and it did not seem as though she could tell by looking at the transaction. This is troubling since it suggests a more systemic problem.
May 24, 2012, 1:30 pm
#135
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
I emailed MP about the bad math that resulted after March PQMs posted in May. (See post #126.) Didn't get a reply, but my total is finally right through March 29.