Anybody have EQMs post from purchases on the Chase MP Signature Visa this year?
May 14, 2012, 3:24 pm
#106
Join Date: Dec 2011
Location: SLC
Programs: UA 1K
Posts: 493
May 14, 2012, 4:11 pm
#107
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
Same here - line item appeared, but EQM total didn't go up.
MP told me today that they are aware of this and that they are going to run the fix for it this coming weekend.
MP told me today that they are aware of this and that they are going to run the fix for it this coming weekend.
May 14, 2012, 4:26 pm
#108
Join Date: Oct 2010
Location: Santa Barbara, CA
Posts: 1,277
May 14, 2012, 5:34 pm
#109
Join Date: Jan 2004
Location: Chicagoland/ORD
Programs: UA Million Miler (Gold), Hilton Diamond, Marriott Gold
Posts: 3,458
I emailed Chase this morning about March's EQMs not posting and got a reply this afternoon. The rep said they take 6-8 weeks to post and I need to call United. Arrghh.
May 14, 2012, 10:40 pm
#110
Join Date: Oct 2006
Programs: UA 1K
Posts: 212
Chase also sent me a message today (below). Seems they are tired of these PQM posting questions and are washing their hands of it!
Dear FCO_SFO,
It is my pleasure to assist you with your account inquiry
today.
Regrettably, Premier Qualifying Miles are issued by United
not Chase. Please contact United directly at
1-800-421-4655 to inquire on your eligibility to receive
these bonus miles. I regret any inconvenience this may
cause you.
Thank you,
Dear FCO_SFO,
It is my pleasure to assist you with your account inquiry
today.
Regrettably, Premier Qualifying Miles are issued by United
not Chase. Please contact United directly at
1-800-421-4655 to inquire on your eligibility to receive
these bonus miles. I regret any inconvenience this may
cause you.
Thank you,
May 14, 2012, 10:48 pm
#111
Join Date: Apr 2012
Location: TPE
Programs: UA Gold, HA Premier, Hertz #1 Gold PC, SBUX Gold
Posts: 603
Chase also sent me a message today (below). Seems they are tired of these PQM posting questions and are washing their hands of it!
Dear FCO_SFO,
It is my pleasure to assist you with your account inquiry
today.
Regrettably, Premier Qualifying Miles are issued by United
not Chase. Please contact United directly at
1-800-421-4655 to inquire on your eligibility to receive
these bonus miles. I regret any inconvenience this may
cause you.
Thank you,
Dear FCO_SFO,
It is my pleasure to assist you with your account inquiry
today.
Regrettably, Premier Qualifying Miles are issued by United
not Chase. Please contact United directly at
1-800-421-4655 to inquire on your eligibility to receive
these bonus miles. I regret any inconvenience this may
cause you.
Thank you,
May 14, 2012, 11:44 pm
#112
FlyerTalk Evangelist
Join Date: May 2008
Location: San Francisco
Programs: GM on VX, UA, AA, HA, AS, SY; Budget Fastbreak
Posts: 27,615
Chase: 800-537-7783
UA Res: 800-241-6522
MP Customer Service: 800-421-4655
Thanks!
Michael
May 14, 2012, 11:51 pm
#113
Join Date: Apr 2012
Location: TPE
Programs: UA Gold, HA Premier, Hertz #1 Gold PC, SBUX Gold
Posts: 603
What is the UA dedicated line with Chase? I'm looking at the back of my own Chase MP Visa Signature card (which was issued in April 2012 and has the old UA MP number, not the new UA MP/Onepass number), and see these phone numbers:
Chase: 800-537-7783
UA Res: 800-241-6522
MP Customer Service: 800-421-4655
Thanks!
Michael
Chase: 800-537-7783
UA Res: 800-241-6522
MP Customer Service: 800-421-4655
Thanks!
Michael
May 15, 2012, 12:17 pm
#114
Join Date: Mar 2012
Location: Chicago, IL
Programs: AAdvantage, MileagePlus(ick)
Posts: 296
It's manual now because of UA's system chaos.
Which just means more paperwork for the frazzled folks on 77 Whacker.
May 15, 2012, 12:49 pm
#115
Join Date: Jan 2005
Programs: UA GOLD MM,WN CP A+list, HH Gold,MR LT Titanium
Posts: 2,184
May 15, 2012, 1:55 pm
#116
Join Date: May 2011
Location: Washington, DC
Programs: UA 1K/1MM; Marriott Lifetime Titanium, Hilton Diamond, Hyatt Globalist,
Posts: 180
The PQM's for my February purchases posted last night showing a "3/31" date. Thank goodness I hit my 5K limit already and don't have to babysit these anymore.
Of course, at this point I am hoping to not have to baby sit anything UA related if I now can manage to re-qualify for AA EVP for 2013.
Of course, at this point I am hoping to not have to baby sit anything UA related if I now can manage to re-qualify for AA EVP for 2013.
May 15, 2012, 5:27 pm
#118
Join Date: Apr 2012
Location: TPE
Programs: UA Gold, HA Premier, Hertz #1 Gold PC, SBUX Gold
Posts: 603
Well they adjusted my totals today but didn't adjust them correctly and I'm still short about 199 EQMs in the YTD total.
Last edited by gradsflyer; May 15, 2012 at 6:35 pm
May 15, 2012, 11:15 pm
#119
Join Date: Apr 2005
Programs: DL DM MM, Hyatt LT Globalist, SPG Gold, Marriott Gold, Hertz PC
Posts: 2,141
I sent another secure message, and after three responses saying my question would be forwarded 'to the right department', I received a response apologizing for the delay, that the PQMs would post by the end of my next statement, and that I would have 5,000 RDMs put in my MP account for the delay. I'm not holding my breath....