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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   March 3rd, 2012 System Integration Master Thread (PSS) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1319984-march-3rd-2012-system-integration-master-thread-pss.html)

emcampbe Mar 3, 2012 10:55 am


Originally Posted by AndrewT84 (Post 18125294)
Noticed also it still shows the full price until you select the flights. At the end, it shows you the discounted price with a blurb stating: ""Without the Dollar Discount discount, this trip is currently available for a total of…Purchase this reservation without the discount"

http://andrewtse.net/temp/ecert.png

I actually really like that.

On the other hand, just did a mock booking on a flight to Canada. Seems to be able to be applied to codeshare flights now (saw the star on a flight operated by Air Canada, and it seemed to work, though I didn't actually book it) - the terms on mine, and my experience from the past, it only worked on UA/UAX operated flights. Also, discount was more than cert value - my cert is $300, though price came down more than that - by about $22 extra.

emcampbe Mar 3, 2012 10:55 am


Originally Posted by AndrewT84 (Post 18125294)
Noticed also it still shows the full price until you select the flights. At the end, it shows you the discounted price with a blurb stating: ""Without the Dollar Discount discount, this trip is currently available for a total of…Purchase this reservation without the discount"

http://andrewtse.net/temp/ecert.png

I actually really like that.

On the other hand, just did a mock booking on a flight to Canada. Seems to be able to be applied to codeshare flights now (saw the star on a flight operated by Air Canada, and it seemed to work, though I didn't actually book it) - the terms on mine, and my experience from the past, it only worked on UA/UAX operated flights. Also, discount was more than cert value - my cert is $300, though price came down more than that - by about $22 extra.

mgarver Mar 3, 2012 10:56 am


Originally Posted by rch4u (Post 18124407)
I have the same exact concern. Perhaps UA Insider could investigate?

I have several two-cabin 752 flights waitlisted for ON, while I believe it should be R. ON inventory would never open up on a two-cabin plane, so I fear I'll be skipped over for upgrades.

I must be missing something. Where do see what fare class you are waitlisted for (ON vs. R)? I am waitlisted on several 757 two cabin flights as well but it only shows that I am waitlisted not what fare class? Now you have me worried. On this trip I did lose a seat assignment on one flight but not on the other segments. Seems odd.

exerda Mar 3, 2012 10:57 am


Originally Posted by nmenaker (Post 18125594)
Hmm, I have a couple that I haven't yet filed. But, getting one for not having a bathroom free on a small plane sure does sound like overkill?

The entire C cabin being without a lav for a transcon? I dunno, that sounds like something deserving an appreciation card to me. :eek:



Originally Posted by dyt2 (Post 18125634)
One minor issue is that saving my login/pin doesn't seem to be kicking in.

Try clearing your cookies... I haven't done that myself yet, but I expect that the old UA.com cookies are there and not being properly overwritten with the new ones. Or, the site has yet another busted aspect and one which QA should have caught.

travelsavant Mar 3, 2012 11:02 am


Originally Posted by cheltzel (Post 18123930)
I hope someone in UA is working on the encryption errors that a lot of people are seeing. It is preventing a lot of IE users from even logging in.

http://www.flyertalk.com/forum/unite...ion-issue.html

Obviously not fixed yet as not applicable to my computer (256) so not able to even load new site. Unable to make reservations but that can wait a couple of days. Glad I'm not flying this weekend.

naumank Mar 3, 2012 11:06 am

All my miles seem to be in order now:
  • Lifetime miles
  • Combined RDMs
  • PQMs and PQSs
  • Upgrades

I don't see my past UA itineraries, though.

By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.

Strom Mar 3, 2012 11:08 am

Overall, my account looks okay. My miles aren't transferred over, but all of my reservations are there. I only had to fix seats in a couple places, e.g. I have an extended family trip with 7 people and all of our seat assignments were mixed up (but within the same 7 original seats). Weird, but can't complain yet.

I do wish there was something indicating a pending CPU for my flight on Wednesday, though. I know that's by design, but that's just annoying. There have been many times where I had to call the 1K desk to unfudge something when my upgrade didn't show as pending on .bomb, so I see no reason for me to blindly trust the system now.

RealFan Mar 3, 2012 11:08 am

My MP account appears fully updated now as well:

Mileage Balance
Upgrades
YTD
Status
Lifetime

All of these amounts are correct. Also, I was able to instantly upgrade a Y and M fare for flights next week.

I am currently a happy camper but for the fact that my new credentials have yet to arrive.

ldpeters Mar 3, 2012 11:08 am

Regional Upgrades / United PS
 
"Your Regional Upgrade is restricted by fare class and may not be used on this part of your trip"

I have a number of PS flights (SFO-JFK-SFO) coming up. I booked them as pre-integration CO flight numbers, and so could not apply my pre-integration UA upgrades.

These were booked as fully refundable "B" fares, and are showing as "United Economy (B)" on the new web site.

However, when I try to upgrade, I get the following message:
"Your Regional Upgrade is restricted by fare class and may not be used on this part of your trip"
I can still upgrade using Systemwides or 10k miles. This seems like a glitch... Anybody else having this issue?

edcho Mar 3, 2012 11:11 am


Originally Posted by naumank (Post 18125724)
By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.

Try this?

https://pss.united.com/web/en-US/app...solution.aspx?

Love2flyfirst Mar 3, 2012 11:12 am

What a mess
 
I cannot book a new flight print boarding pass and do other funcitons...due to the fact I have to use IE and get error "your system needsto support 128 encription. Well UNITED tell that to my company whose computer I use for travel...... On the line with 1k desk on hold for 20 minutes!!!!!!!!!!! have to fly tomorrow ugh! Hope this is not the "New United" may need to look for a new carrier

edcho Mar 3, 2012 11:13 am


Originally Posted by Love2flyfirst (Post 18125761)
I cannot book a new flight print boarding pass and do other funcitons...due to the fact I hace to use IE and get error neet to support 128 encription. On the line with 1k desk on hold for 20 minutes!!!!!!!!!!! have to fly tomorrow ugh!

Try chrome?

exerda Mar 3, 2012 11:15 am


Originally Posted by naumank (Post 18125724)
By the way, can someone tell me how my wife can log into her account? She never had a CO account and we never bothered to log into united Hub. It looks United Hub doesn't allow access into the Personalized Page anymore.

Have her try her PMUA MP # and password.

That should work and should show her her new OPdbaMP #, and allow her to set her PIN, as well as create a username & password to use instead.

PlaneGeek19 Mar 3, 2012 11:18 am


Originally Posted by exerda (Post 18125779)
Have her try her PMUA MP # and password.

That should work and should show her her new OPdbaMP #, and allow her to set her PIN, as well as create a username & password to use instead.

If that does not work go to forgot pin and fallow the steps worked for me

jfk747 Mar 3, 2012 11:19 am

Cant' even log on now ! Grrrr!


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