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-   United Airlines | MileagePlus (https://www.flyertalk.com/forum/united-airlines-mileageplus-681/)
-   -   March 3rd, 2012 System Integration Master Thread (PSS) (https://www.flyertalk.com/forum/united-airlines-mileageplus/1319984-march-3rd-2012-system-integration-master-thread-pss.html)

MtRoot Mar 6, 2012 10:24 am

Quote:

Originally Posted by demkr (Post 18145520)
That seems to be the pattern so far. My single PMCO flight this year (as well as PQMs posted post-3/3) are in tact, it's the remaining 65K miles on PMUA that were there yesterday that are no longer there today.

Oddly, the segments stayed correct, as well as the account history, the miles just somehow mysteriously disappeared.

I have RDM/PQM from both PMUA and PMCO accounts, as well as those posted this morning from two flights (both UA metal) on 3/1, but everything looks good so far. I have four more flights of a mix of PMUA, PMCO, and post-integration that haven't been posted though.

Zouf Mar 6, 2012 10:27 am

Quote:

Originally Posted by MtRoot (Post 18145712)
I have RDM/PQM from both PMUA and PMCO accounts, as well as those posted this morning from two flights (both UA metal) on 3/1, but everything looks good so far. I have four more flights of a mix of PMUA, PMCO, and post-integration that haven't been posted though.

My *A flights from last week got posted, but everything else YTD got wiped (and my status was dropped from 1K to Plat while at it).

Looks like the fix to lifetime miles had a *few* side-effects...

Shounak Mar 6, 2012 10:27 am

Quote:

Originally Posted by dsauch (Post 18144241)
you guys missing just 5 miles are lucky.
I just had this flight posted:
3/2/2012 Lufthansa 402S
Frankfurt-New York/Newark S / S 1927
thats less than half of the way...

and the two CO flights from 2/25 have now disappeared along with EQMs.

Same for me with LH.
3/1 LH751 pqm 2292 miles (CCU FRA)
3/1 LH404 pqm 1920 miles (FRA JFK)

Less than half...something wrong in their accrual algorithm?

As with everyone else, have lost 29k worth of pqm, and 2 pqs's when posting came back on again. Lifetime miles and rdm seem fine.

demkr Mar 6, 2012 10:29 am

MileagePlus Premier Qualifying
Description Award Miles Miles Segments
Beginning Balance as of 02/06/2012: 0 0 24.5

Hey look everybody, I flew 24.5 segments and earned 0 PQM! :Rolleyes:

I hope we get a response on this soon. Everything was *fine* yesterday until this and then the reduced mileage amounts (ORD-SFO from 1846->1839 PQM) posting.

c1mth0g Mar 6, 2012 10:31 am

Quote:

Originally Posted by darch1 (Post 18145686)
I booked a business class ticket last september for BRU-ORD-SFO (UA973) departing 03/23. Just checked this morning and my booking was listed as Z-coach with no seat assignment. Fortunately my original seats 7A/2A were still available. I phoned United and it took about one hour to fix this glitch. I wonder what would have happened if I would not have checked my reservation in advance?:rolleyes:

Interesting - I have a sponsored upgrade that is waitlisted for "Coach (R)". I guess I'll have to call at some point to get it fixed.

MarkedMan Mar 6, 2012 10:31 am

Quote:

Originally Posted by darch1 (Post 18145686)
I booked a business class ticket last september for BRU-ORD-SFO (UA973) departing 03/23. Just checked this morning and my booking was listed as Z-coach with no seat assignment. Fortunately my original seats 7A/2A were still available. I phoned United and it took about one hour to fix this glitch. I wonder what would have happened if I would not have checked my reservation in advance?:rolleyes:

If you are not checking your rez several times a day right now, you are asking for trouble :D

Having decided to stay off the plane until 3/25, I am doing OK. They somehow cleared all my SWU upgrades after re-synching a couple of reservations for the next few months today, which was nice of them; I had been checking them over, pulled the trigger this morning and called the old UA 1k number. Put in my OP on the phone, and got through in a minute or two. Seeing several glitches here and there on the site - like dates for award activity listing by month instead of year/month, so 12/11 activity lists before 2/12. Very glad to have decided to defer all travel for a few weeks. On the whole though, I am feeling pretty lucky right now.

Galling to see Y/B gov fares getting upgrades, when I was looking at a B rez for August that wasn't triggering an upgrade while pricing out at 4 grand, give or take. Overall, trying to be patient.

Shounak Mar 6, 2012 10:40 am

Quote:

Originally Posted by JonIND (Post 18145512)
Were your previous year-to-date earnings on your PMCO OP account, or were they migrated over from your old PMUA MP account?

I just had flights from 3/2 post this morning without wiping out my previous PQM totals, but all of my previous PQMs for the year were earned on my OnePass account.

I'm wondering whether this problem is only affecting PQM totals migrated from PMUA MP.

All my earning was to UAMP and not OP even though I flew on PMCO metal. BUT somehow 2k miles survived the wipe last night.

janicerobertson Mar 6, 2012 10:51 am

Not Happy at All
 
I seem to have several problems:

Despite keying in my new #, the "new improved" ual.com tells me I have no reservations!!! If I go in through an old UAL mail and key in my new #, it does give me access to my two reservations, one of which is occurring this Thursday. Unfortunately, seat assignments are gone for both me and my companion, this despite having seats since last year when we booked the tickets!!!!

I have called the "special" premiere line twice this morning and was disconnected. I have now been on hold for over 56 minutes before I hung out....listening to the same old, same old message over and over again.:mad:

qukslvr619 Mar 6, 2012 10:57 am

Quote:

Originally Posted by jfk747 (Post 18145652)
Y and B tickets for gov fares are getting instant upgrades. This should not be happening.:mad:

according to who and why not? UA Insider indicated that Y/B/M fares would be eligible for upgrades on gov fares. I can tell you that the Y fares I am purchasing for travel are not cheap; should we also say that corporate contract fares should be excluded as well from Y/B/M upgrades for elites because it is essentially the same situation. I can take my business elsewhere if they don't extend some benefit for the purchase of a full fare (albeit somewhat negotiated); i have the option of purchasing a lower fare but they are definitely getting more money by offering the option to instant upgrade. It's not like this is TOD's...

daron4000 Mar 6, 2012 11:39 am

On an upcoming PMUA 757 flight this Thursday that was previously upgraded with CPU's (CR1s) before 3/3, my seats have been changed from 2A and 2B to 5E and 5F. 2A/B are still available but when I go to switch them back, it asks to confirm that I want to sit in the exit row. I do this and my itinerary shows we are back in 2A and B but when I log out and log back in, the system has put us back in 5E and F. Same happens if I try and switch to a different row (but no exit row prompt) and the seats still don't hold. Looks like we are permanently stuck in row 5. Any insight into this?

At least the "a modification has been made" message no longer appears on the reservation, so I'm hoping the issue is resolved and I'll be able to OLCI tomorrow.

demkr Mar 6, 2012 11:40 am

Anyone else still missing Premier qualifying miles from PMUA flights? These were in tact both 3/3 and 3/4, and on evening at 3/5 went missing.

Shounak Mar 6, 2012 11:43 am

Quote:

Originally Posted by demkr (Post 18146270)
Anyone else still missing Premier qualifying miles from PMUA flights? These were in tact both 3/3 and 3/4, and on evening at 3/5 went missing.

Still missing, but I'm less worried about it now that its a widespread problem.

More worried about the LH flights from CCU FRA JFK (3/1) that only show roughly 4000 miles accrual for RDM and PQM. Only one other person seems to share this problem with me. Less than 50% accrual!

Anyone else notice this? Is this an integration snafu?

Billiken Mar 6, 2012 11:47 am

Any Resolution to ON vs R issue??????
 
Posted yesterday at 10:31 a.m.

Quote:

Originally Posted by UA Insider (Post 18137427)
Hi FormerAmtrakTraveler and rch4u, we should know more about this issue mid-day and will update the master thread with the latest status.

Shannon


It was in reply to the issue/concern with ON vs R class for CPUs processing.

Apologies if I missed the reply in this thread.

jfk747 Mar 6, 2012 11:48 am

Parents and relatives should be allowed for mm companion benefit if one is not married.

pastorjeffgolfer Mar 6, 2012 11:56 am

Still nothing
 
I have logged into united everyday to see my status and milage balance but still nothing has transfered over. I was told it would take 48hrs after first log in but it has been 72. I cannot see any of my reservations (I fly this Thursday and don't know the details) and I am getting a bit concerned. Please help is there anything I can do? :confused:


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