March 3rd, 2012 System Integration Master Thread (PSS)
Apr 13, 2012 | 1:07 pm
#3001
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA, Mucci!
Posts: 16,617
Apr 13, 2012 | 2:29 pm
#3002
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 72,309
^^ SHARES isn't the cause of every problem customers experience with United post 3/3, but that system isn't helping.
Apr 13, 2012 | 3:12 pm
#3003
Join Date: Sep 2009
Location: iad/dca
Programs: UA Million Mile Gold, Club, AA, Delta, Marriott, Hertz G, A/Club
Posts: 1,106
leaving tonight for rio
tried checking in a few times without success same as son who is accompanying me. you go through the whole data entry exercise and then the thing cannot spit out a boarding pass. called again and was patiently told yes there are systems problems and yes they can't do anything about them and that i can wait until i get to the airport.
Apr 13, 2012 | 6:51 pm
#3004
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K2MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,318
Apr 13, 2012 | 11:22 pm
#3005
Join Date: Oct 2011
Location: DEN/OGG
Programs: UA lowlife
Posts: 1,494
Lifetime miles counter still way off. I don't think any post 3/3 flight was added.
Where is the FFM or Spent counter for GS?
Where is the FFM or Spent counter for GS?
Apr 14, 2012 | 12:32 am
#3006
Join Date: Aug 2002
Location: Bellingham
Programs: UA Gold MM
Posts: 732
I bought a ticket SEA-IAD-JFK-IAD-SEA on April 1. The outbound booked in K and the return in T. The next day, Ms. SeattleFed bought her ticket--same outbound flights but her return is the next week from BOS. Her outbound booked in T and her return in L. My ticket was $331; hers was $371.
I am a 1K MM; she is 1K courtesy of my status.
Today, at the opening of the 96-hour 1K window, she received an upgrade on SEA-IAD. I did not.
I assume that this is because her outbound was in T while mine was in K. If this is correct, it is ridiculous.
I am a 1K MM; she is 1K courtesy of my status.
Today, at the opening of the 96-hour 1K window, she received an upgrade on SEA-IAD. I did not.
I assume that this is because her outbound was in T while mine was in K. If this is correct, it is ridiculous.
Apr 14, 2012 | 4:52 am
#3007
Join Date: Feb 2003
Programs: UA1K, *G & Wife of UA1K MM
Posts: 3,528
I bought a ticket SEA-IAD-JFK-IAD-SEA on April 1. The outbound booked in K and the return in T. The next day, Ms. SeattleFed bought her ticket--same outbound flights but her return is the next week from BOS. Her outbound booked in T and her return in L. My ticket was $331; hers was $371.
I am a 1K MM; she is 1K courtesy of my status.
Today, at the opening of the 96-hour 1K window, she received an upgrade on SEA-IAD. I did not.
I assume that this is because her outbound was in T while mine was in K. If this is correct, it is ridiculous.
I am a 1K MM; she is 1K courtesy of my status.
Today, at the opening of the 96-hour 1K window, she received an upgrade on SEA-IAD. I did not.
I assume that this is because her outbound was in T while mine was in K. If this is correct, it is ridiculous.
Apr 14, 2012 | 5:50 am
#3008
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,666
Just noticed that 1 of my 4 BPs from yesterday has my old MP # on it. This was the UA metal, UA-issued BP to boot. The others (BD metal, BD-issued) all have my new-style MP # (aka OP #) on them.
Apr 14, 2012 | 6:48 am
#3009
Join Date: May 2000
Location: IAH
Programs: UA 1K 3MM, Marriott Titanium/LT Plat, IHG Spire
Posts: 3,339
I am still missing flight mile credit from 4/5. When I try to submit the missing credit online, it says that I cannot because I already received credit for the ticket 
, which I did for the return segment on 4/10. I am sure hoping that the magical sweep I have heard of for tomorrow will fix things.
, which I did for the return segment on 4/10. I am sure hoping that the magical sweep I have heard of for tomorrow will fix things.
Apr 14, 2012 | 7:58 am
#3010
Join Date: Jan 2007
Location: NYC and London
Programs: UA 1K; Avis Preferred; PriorityClub Gold; nada anywhere else
Posts: 243
I am still missing flight mile credit from 4/5. When I try to submit the missing credit online, it says that I cannot because I already received credit for the ticket , which I did for the return segment on 4/10. I am sure hoping that the magical sweep I have heard of for tomorrow will fix things.
, which I did for the return segment on 4/10. I am sure hoping that the magical sweep I have heard of for tomorrow will fix things.
Apr 14, 2012 | 8:01 am
#3011
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K2MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,318
Same exact problem here. Three out of four segments have posted and trying to submit is hopeless because "Credit for this ticket number has already been applied to the MileagePlus account." You'd almost think they have no notion of multiple segments under a single ticket number.
Apr 14, 2012 | 8:27 am
#3012
FlyerTalk Evangelist
Join Date: Sep 1999
Posts: 12,375
For UA flights are people generally seeing mileage post within the stated 72 hours?
Apr 14, 2012 | 8:36 am
#3013
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 72,666
Apr 14, 2012 | 9:12 am
#3014
FlyerTalk Evangelist
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, TK Elite, UA Refugee
Posts: 11,013
Just had two experiences with PMUA crews learning Shares at IAD. One at the A gates with rebooking, while slow, the PMCO agent helped the GA figure out everything.
At the Customer Service Desk, the agent had her cheat sheet, but was quick at getting everything, however she didn't know the program for getting hotels.
All in all however a good experience, and it shows that all is calming down.
At the Customer Service Desk, the agent had her cheat sheet, but was quick at getting everything, however she didn't know the program for getting hotels.
All in all however a good experience, and it shows that all is calming down.
Apr 14, 2012 | 10:33 am
#3015
Join Date: May 2006
Programs: Starwood Lifetime Platinum; Hilton HHonors Gold; United Premier Gold
Posts: 263