FlyerTalk Forums - View Single Post - March 3rd, 2012 System Integration Master Thread (PSS)
Old Apr 13, 2012 | 2:29 pm
  #3002  
halls120
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Originally Posted by SFO 1K
Sure, people build proficiency with new systems over time, but fundamentally, these agents will never be as proficient as they used to be as the tools they use are less efficient.
^^ SHARES isn't the cause of every problem customers experience with United post 3/3, but that system isn't helping.
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