Feb 8, 2016, 9:39 pm
Last edit by: WineCountryUA
Newest Travel Bank program
New UA "Travel Bank" option -- deposit funds and get a bonus
In particular, the united.com Club
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
5 April 2018 -- UA started posting an "expiration date", appears to be at least 18 months after most recent activity (some are longer for unknown reasons)
also states
Expiration had previously been in the T&Cs for some time (2 years of inactivity? but now is 18 months) and had stated an ETC would be issued if the funds did timeout. Unclear if that still applies.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
Around Sept 2018, wording changed to
To add funds: https://www.united.com/offers/travelcash
New UA "Travel Bank" option -- deposit funds and get a bonus
{UA} we’ve decided to discontinue the program as of April 23, 2019.
united.com Club
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
As we keep evolving the digital experience for our travelers, we’ve decided to discontinue the united.com Club. If you’re a current member, there are a few things we hope you keep in mind.
Although you’ll no longer be able to renew your membership, you’ll continue to receive the benefits of the united.com Club until your current membership period expires. If you booked any trips before the end of your current membership, we’ll credit any united.com Club benefits to your TravelBank after you’ve completed your trip.
For more questions about the program, call us at 1-800-UNITED-1.
Check your TravelBank balance
See full united.com Club terms and conditions
For those wondering when their united,com membership expires
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
Go to your account details and where you see
Travel Bank
$xx.xx
Exp. mm/dd/yyyy followed by a "?" in a circle
The visible Expiration is the Balance expiration date
Click on the "?" in a circle and you get a pop-up that includes a different date
"The united.com Club Membership
Exp: MM/DD/YYYY"
Recent activity, including subscription renewals, can be found in the same location by "View details"
United.com club
T&Cs
TravelBank Terms and Conditions
Key limitation -- only for UA/UX operated flights. Tickets with partner flights are not eligible for the use of Travel Bank funds.
Customer Support / missing credits contact: [email protected]
Also [email protected] which is web support.
Direct dial to web/.com support: (800) 396-1751
Note -- you will never get an email response but the credit, if deemed valid, should show-up in a week.
In your email, include:
- MP account number and name
- Traveler(s) name, number of traveler if applicable
- Member's united.com Club enrollment date; since XX/XX/XXXX valid through XX/XX/XXXX
- Reservation confirmation number (PNR locator)
- Flight number, origin/destination, and travel date
also states
Some of your United®TravelBank Cash may expire on a different date than what’s displayed here. Please check your balance details for a complete history of your United®TravelBank Cash transactions and the expiration date for each amount.
The Gift Registry has been disabled since Fall 2017 (Sept?) (appears this may be related to a tax issue?)
As of 5 May 2018, it still states
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details. We expect the page to be up and running again in early 2018.
We're sorry, our gift registry page is currently unavailable for maintenance. You can still use the funds from your gift registry to book travel during this time, but you will not be able to receive contributions or update your registry details.
"TravelBank"- United.com Club & Gift Registry Q&A - No new/renewals as of 23 Apr 2019
Mar 3, 2012, 6:12 pm
#16
Join Date: Nov 2000
Location: Portland
Programs: UA 1K, AK Gold 75K, etc. etc.
Posts: 1,660
If you book an award ticket, does the $5 or $10 charge count as a booking that gets a $5 credit?
Mar 3, 2012, 6:34 pm
#17
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,174
And if it is only this what's the point of the program and why is it displayed so prominently?
Mar 3, 2012, 6:46 pm
#18
Join Date: Nov 2007
Location: North by God Royalton, Ohio
Programs: OnePass Ex-Platinum now dirtinum
Posts: 1,054
When I can, I'll book one-ways instead of round trips. That gains me a couple of things.
1.) If I need to make changes to the itinerary, it keeps the fare rules simple.
2.) Since each booking puts $5 in the kitty, it really only takes me 2 1/2 trips to break even. After that, it's free money.... And that's my favorite kind of money.
Over the years, it's paid for several personal trips for myself and family.
Mar 3, 2012, 9:24 pm
#19
Join Date: Jul 2011
Programs: UA 1K, Hertz President's Circle, Hilton Platinum,
Posts: 661
Mar 3, 2012, 9:42 pm
#20
Join Date: Oct 2007
Location: PIT
Programs: SWA A-List/Companion Pass, BAEC Silver, Bonvoy Lifetime Gold, HH Gold, ChoicePrivileges Gold
Posts: 170
I'm in. There appears to be no downside as long has you purchase 5+ tickets per year. Wish I knew about this a year ago when I started flying Continental.
Mar 3, 2012, 9:45 pm
#21
Join Date: Sep 2011
Location: Los Angeles
Programs: UA - 1k, Hilton - Diamond, Hertz - 5 Star Gold
Posts: 57
Just signed up as well. I didn't see any downsides either. If someone does know of one, please let us know.
Mar 3, 2012, 10:01 pm
#22
Join Date: Dec 2010
Location: PDX
Programs: kayaker
Posts: 851
One "downside" is that if there are any irregularities with your ticket (irrops, SDC, SDS, partner metal) it can cause the credit not to process; this can be a headache to keep track of when you have a lot of mixed-metal itineraries, especially recently with the merger. (Case in point: I am waiting for $80 in credit for 16 UA/CO mixed-metal itins over the last three months. I have had to write in multiple times to get this addressed.)
Additionally, you have to complete the travel, so don't use this for hidden-city / point-beyond ticketing.
ETA: Oh, and it has to be a website purchase, so if UA keeps airport-redeemable VDB vouchers then tickets booked that way won't work either.
Additionally, you have to complete the travel, so don't use this for hidden-city / point-beyond ticketing.
ETA: Oh, and it has to be a website purchase, so if UA keeps airport-redeemable VDB vouchers then tickets booked that way won't work either.
Mar 4, 2012, 5:36 am
#23
Join Date: Aug 2010
Posts: 36
Bank
One "downside" is that if there are any irregularities with your ticket (irrops, SDC, SDS, partner metal) it can cause the credit not to process; this can be a headache to keep track of when you have a lot of mixed-metal itineraries, especially recently with the merger. (Case in point: I am waiting for $80 in credit for 16 UA/CO mixed-metal itins over the last three months. I have had to write in multiple times to get this addressed.)
Additionally, you have to complete the travel, so don't use this for hidden-city / point-beyond ticketing.
ETA: Oh, and it has to be a website purchase, so if UA keeps airport-redeemable VDB vouchers then tickets booked that way won't work either.
Additionally, you have to complete the travel, so don't use this for hidden-city / point-beyond ticketing.
ETA: Oh, and it has to be a website purchase, so if UA keeps airport-redeemable VDB vouchers then tickets booked that way won't work either.
Mar 4, 2012, 7:59 am
#24
Join Date: Dec 2010
Location: PDX
Programs: kayaker
Posts: 851
Exactly. The ticket must be purchased by you while logged into your account on the (new UA) website. You don't even have to be the one traveling, but you do have to be the one booking and purchasing.
Mar 4, 2012, 8:04 am
#25
Join Date: Jun 2011
Location: MEL
Programs: VAG
Posts: 1,865
So basically it's a kickback scheme where the airline is helping me to embezzle small amounts of money from my employer?
Mar 4, 2012, 8:40 am
#26
Join Date: Mar 2009
Location: PHX
Programs: HHonors Lifetime Diamond, UA Million Miler Gold, Marriott Platinum
Posts: 1,142
Ok, now I understand what it is for the most part. Where do you actually sign up for this?
Mar 4, 2012, 9:10 am
#27
Join Date: Sep 2006
Programs: DL PM, AA PLT, Marriott Titanium / Lifetime PLT
Posts: 206
Mar 4, 2012, 10:43 am
#28
Join Date: Sep 2007
Programs: United
Posts: 128
Just signed up, great to know, thank you.
Mar 5, 2012, 10:31 am
#29
Join Date: Dec 2009
Location: SFO
Programs: UA 1K, HH Diamond
Posts: 173
Thanks for the explanation. I take it from the comment about needing to complete the travel that it doesn't post until after the itin is complete? How long after does it normally take to post - same time as the miles or longer?
Mar 5, 2012, 2:11 pm
#30
Join Date: Dec 2010
Location: PDX
Programs: kayaker
Posts: 851
Usually same as miles. It seems to happen at midnight a day or two after the flight, though I don't always pay too much attention other than to make sure it is there eventually.