Dec 7, 2014, 12:30 pm
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.
UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.
United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.
To have access to the UCs, you will need to fit into one of the following
- Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)* UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
* The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
* Same day BP on ANY airline (arriving or departing)
* Spousal memberships are available as an extra cost option - Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin* Can guest 1 traveler with a departing *A BP.
* UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
* If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
- Be departing that airport in *A International Business or International First (with BP)* International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
* UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
- Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler* Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
* No guests - Have or purchase a UC one-time access pass* No guests
- Have Amtrak Select Plus or Select Executive status.* 1 guest
* Same day BP on ANY airline (arriving or departing)
When BP/ticket is required, it can be either a paid or award ticket.
United Club T&Cs
Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).
Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.
Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.
Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.
Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.
Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.
Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP
Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
Consolidated "United Club Access Questions" Thread [ARCHIVE]
Jan 3, 2018, 6:21 pm
#3001
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,936
This is true. But you have to be connecting on a UA domestic flight.
Jan 3, 2018, 6:35 pm
#3002
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,878
This is true. But you have to be connecting on a UA domestic flight.
- A same-day boarding pass showing Star Alliance Gold status, for travel on an international flight operated by a Star Alliance member airline (departure airport can be different from that of the United Club location being entered)
Jan 3, 2018, 6:46 pm
#3003
Join Date: Mar 2010
Location: PIT
Programs: OZ Diamond, UA Gold
Posts: 9,936
Jan 3, 2018, 6:50 pm
#3004
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,878
Now as international travel will dump you outside of security at a USA airport, you will need a BP to get airside to access the UC.
Last edited by WineCountryUA; Jan 3, 2018 at 10:30 pm Reason: rephrased
Jan 3, 2018, 7:16 pm
#3005
FlyerTalk Evangelist
Join Date: Sep 2003
Location: Honolulu Harbor
Programs: UA 1K
Posts: 15,037
You can become familiar with access policies here:
https://www.united.com/web/en-US/con...ge/access.aspx
Lounge Access Policy - Star Alliance - Star Alliance
Jan 4, 2018, 4:28 am
#3006
Join Date: Oct 2007
Location: BWIADCA
Posts: 1,902
It just took me off guard when I saw tickets on ua.com EWR-HKG-KUL with the last leg being on Hong Kong Airlines. For what United is charging, I can get to Hong Kong in E+ and get separate ticket HKG-KUL with Hong Kong airlines in J.
I'm looking for flights via HKG just to have something different in my itinerary. Most of my flights to Asia are IAD-NRT-SE Asia, and it's the same old routine
Thanks all for your replies.
Jan 4, 2018, 8:43 am
#3007
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,506
Jan 10, 2018, 8:57 pm
#3008
Join Date: Apr 2009
Location: SEA
Posts: 282
I am flying GYE-SAL-LAX-SEA in early Feb after my status expires.
GYE-SAL-LAX are all in Business on Avianca. LAX-SEA is on UA, currently in Y but waitlisted for business (all on an single UA award ticket).
Will I get UA Club access in LAX? Rules aren't clear. If the LAX-SEA clears, then it's a UA Business connecting airport right? Otherwise, since it's a *A business flight ariving, I won't?
Thanks
GYE-SAL-LAX are all in Business on Avianca. LAX-SEA is on UA, currently in Y but waitlisted for business (all on an single UA award ticket).
Will I get UA Club access in LAX? Rules aren't clear. If the LAX-SEA clears, then it's a UA Business connecting airport right? Otherwise, since it's a *A business flight ariving, I won't?
Thanks
Jan 10, 2018, 9:41 pm
#3009
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,506
If you are *G, you will have UC access at LAX. You will also have access to the far superior *A lounge in TBIT, where you can shower.
Jan 10, 2018, 9:51 pm
#3010
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
The OP said the trip is "after my status expires."
Jan 10, 2018, 9:54 pm
#3011
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,506
Jan 11, 2018, 8:58 am
#3012
Join Date: Apr 2017
Posts: 575
Does one get access when they fly international the day before but have a domestic connection the next day? UA GS member. i could swear they've told me before as long as you flew in within 24 hours, then the domestic connection gets you access even if it's the next day.
does it make a difference if the domestic connection is a separate PNR?
i was denied today. I could swear i had the same situation a few weeks ago. Landed in EWR and connected the next morning to SFO and no issue getting into the club.
Today, I couldn't scan my BP because they tear it off so it was a manual "denial". went to the next club and they said no but gave me an exception. So just want to get the actual rule because when I fly out, I'm also on a separate PNR and would like to access the club while I wait for my first leg. (also a separate day but it's a red eye so maybe that makes it closer to the same day...i don't know)
does it make a difference if the domestic connection is a separate PNR?
i was denied today. I could swear i had the same situation a few weeks ago. Landed in EWR and connected the next morning to SFO and no issue getting into the club.
Today, I couldn't scan my BP because they tear it off so it was a manual "denial". went to the next club and they said no but gave me an exception. So just want to get the actual rule because when I fly out, I'm also on a separate PNR and would like to access the club while I wait for my first leg. (also a separate day but it's a red eye so maybe that makes it closer to the same day...i don't know)
Jan 11, 2018, 10:45 am
#3013
Suspended
Join Date: Oct 2017
Location: Miami, Florida
Programs: AA ExPlat, Hyatt Globalist, IHG Spire, Hilton Gold
Posts: 4,009
As per the vets here, the rule is "same day" but interpreted as "24 hours." The separate PNR almost assuredly means no access, though.
Jan 12, 2018, 6:00 pm
#3014
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.997MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,878
Jan 15, 2018, 8:09 am
#3015
Join Date: Sep 2017
Location: EWR
Posts: 81
United's Club location search now states that until the end of Summer 2018, day pass holders won't be allowed to enter the EWR United Clubs. I guess they're expecting over-crowding due to closing one for Polaris renos.
Do day pass holders have any options here? The site say something about a pop-up lounge, and someone on reddit was wondering if they'd relax the rules during non-peak business travel hours. Does anyone have first-hand observations? I was hoping to use my passes before a 10am Thursday flight coming up soon
Do day pass holders have any options here? The site say something about a pop-up lounge, and someone on reddit was wondering if they'd relax the rules during non-peak business travel hours. Does anyone have first-hand observations? I was hoping to use my passes before a 10am Thursday flight coming up soon