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Consolidated "United Club Access Questions" Thread [ARCHIVE]

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Old Dec 7, 2014, 12:30 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
This is an archive of older posts, the active thread is Consolidated "United Club Access Questions" Thread

United operates United Clubs in the USA and many international locations -- see United Club and Other United Lounges for a detailed list.

UA's partners and the Star Alliance operates lounges in some of the same airports and many others. See the *A Lounge Finder and *A Lounge Access Policies . Additionally, some airports have "contract" lounges, admission is airport dependent.

United also operates International Global First Lounges and Arrival Lounges. These lounges have different access policy, see the linked threads for more.

To have access to the UCs, you will need to fit into one of the following
  • Be a UC member -- either directly purchased or combined with a credit card (such as Chase MP Club card)
    * UC members can have 2 guests or guest their spouse and dependent children under 21 years - Note at non-UA *A lounges UC members are allowed only 1 guest.
    * The actual UC membership card @ UCs is generally not required if you have a UA BP -- since the UC membership is tied to the MP account
    * Same day BP on ANY airline (arriving or departing)
    * Spousal memberships are available as an extra cost option
  • Be traveling as *G member (see UA *G on domestic-only itinerary limitation) with departing *A BP showing your status while in any cabin
    * Can guest 1 traveler with a departing *A BP.
    * UA *G cannot access domestic UCs unless traveling on a *A international itin (within 24 hours - can be different PNR)
    * If non-UA *G but crediting to UA MP, you will need to present your non-UA *G card. There have been some reports of refused entry -- agents claiming you have to be crediting to the same program as you are requesting entry
  • Be departing that airport in *A International Business or International First (with BP)
    * International First passengers can guest 1 traveler with a departing *A BP. No guests for International Business.
    * UA has an expanded access policy that those traveling same day International Business or International First on UA operated flights can access UCs at any same day connecting airport
  • Premium transcontinental non-stop (EWR-SFO/LAX & BOS-SFO) business class traveler
    * Limited to origin and destination airports of the premium transcontinental flight -- does not include connecting cities
    * No guests
  • Have or purchase a UC one-time access pass
    * No guests
  • Have Amtrak Select Plus or Select Executive status.
    * 1 guest
    * Same day BP on ANY airline (arriving or departing)

When BP/ticket is required, it can be either a paid or award ticket.


United Club T&Cs

Common questions
Children -- Are they counted as a guest?
Anyone with an individual ticket is counted as a guest. Lap children (below 2 years of age) are not counted as a guest. UC members can guest their dependent family at UCs (but this will not work at other *A lounges).

Is Canada, Mexico, Caribbean, Puerto Rico (San Juan), .... international for UC access?
Yes
Travel to or from Canada, the Caribbean, Central America, Guam and Mexico are considered international itineraries for the purposes of United Club access.
What about Domestic First Class?
Domestic First Class is not provided with UC access. Unless you qualify based on some other reason, there is no access for paid or award domestic FC.

Can my guest stay if I leave the lounge?
Strictly speaking, no. Guests only have access when the sponsor is in the lounge. You have "responsibility" for the guest when they are in the lounge. Realistically, however, there is usually no problem with leaving a guest behind.

Can access to the UC be further restricted?
UA reserves the right to limit access including the number of guests at times of crowding.

Can I bring food into the UC?
Strictly speaking no. There may be local health & safety codes against this.

Can I guest 3 co-workers by using multiple access methods? Such as 2 via UC membership and 1 as *G international?
No -- you cannot stack access methods.

Can I access the UC on arrival and no forward *A travel or if departing on a non-*A carrier?
Maybe if UC member or UA *G on international itinerary or arriving on UC operated Polaris cabin itinarary (Alsoyou qill need to able to access to the UC location)
Starting 18 Aug 2016: United Club Access (including members) Only w/ Same-Day BP


Partner lounges
Access / reviews for TK's IAD *A lounge
Consolidated "Access to Lufthansa Lounge at IAD" Thread [2014 forward]
Best IAD Lounge
Lufthansa Lounge Access in DTW/Detroit
Accessing the *A Lounge at LAX/TBIT as a UA flyer
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Consolidated "United Club Access Questions" Thread [ARCHIVE]

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Old Aug 24, 2017, 4:45 pm
  #2821  
 
Join Date: Nov 2012
Posts: 87
Originally Posted by findark
Yes, if arriving on a p.s. flight in J (EWR/BOS-SFO) you have access to the United Club on arrival.
Thank you, my man!
eldy is offline  
Old Aug 25, 2017, 12:58 pm
  #2822  
 
Join Date: Apr 2012
Posts: 10
Lounge access with mixed cabin award fare (X-I-I)?

Does anyone know if in the below scenario is possible to access to the United lounge in LAX when traveling internationally with a mixed cabin award fare?
LAX-ORD (coach X)
ORD-BRU (business I)
BRU-NCE (business I)
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Old Aug 25, 2017, 1:02 pm
  #2823  
Moderator: United Airlines
 
Join Date: Jun 2007
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Originally Posted by Mich3le
Does anyone know if in the below scenario is possible to access to the United lounge in LAX when traveling internationally with a mixed cabin award fare?
LAX-ORD (coach X)
ORD-BRU (business I)
BRU-NCE (business I)
Yes (LAX), if ORD-BRU is UA operated.
Yes (LAX), if *G or UC member
No, otherwise for LAX (including UC s and TBIT *A lounge).

Note traveling in I in LAX-ORD would make no difference.

You will have access to the Polaris lounge (or UC) at ORD and *A lounge at BRU

Last edited by WineCountryUA; Aug 25, 2017 at 1:32 pm Reason: clarified
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Old Aug 25, 2017, 1:25 pm
  #2824  
 
Join Date: Apr 2012
Posts: 10
Thanks for the reply. Yes the first 2 flights are UA operated.
So...no lounge access in LAX but yes in ORD and BRU?
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Old Aug 25, 2017, 1:28 pm
  #2825  
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Join Date: Apr 2013
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Originally Posted by Mich3le
Yes the first 2 flights are UA operated.
So...no lounge access in LAX but yes in ORD and BRU?
You can access the United Club at LAX, the Polaris lounge at ORD, and any *A business lounge at BRU.

No access to the *A lounge at LAX TBIT.
Kacee is offline  
Old Aug 29, 2017, 3:24 pm
  #2826  
 
Join Date: Aug 2017
Posts: 174
If Lufthansa allows United Gold(Star Alliance Gold) people flying UA domestic flights to enter Senator lounges at U.S. airport, doesn't that ever clog up the lounges? Or do very few people take advantage of this perk?
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Old Aug 29, 2017, 4:24 pm
  #2827  
Moderator: United Airlines
 
Join Date: Jun 2007
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Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,854
Originally Posted by MrWilliamston
If Lufthansa allows United Gold(Star Alliance Gold) people flying UA domestic flights to enter Senator lounges at U.S. airport, doesn't that ever clog up the lounges? ...
It can in IAD, less so elsewhere -- see discussion in http://www.flyertalk.com/forum/unite...4-forward.html
http://www.flyertalk.com/forum/unite...w-detroit.html
http://www.flyertalk.com/forum/unite...ravellers.html
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Old Aug 29, 2017, 9:53 pm
  #2828  
 
Join Date: Nov 2006
Location: Left Coast
Programs: UA 1K & 1MM, HH Diamond, Marriott/SPG Gold (UA comp)
Posts: 1,353
Originally Posted by MrWilliamston
If Lufthansa allows United Gold(Star Alliance Gold) people flying UA domestic flights to enter Senator lounges at U.S. airport, doesn't that ever clog up the lounges? Or do very few people take advantage of this perk?
You may mean non-UA *A Golds flying in the US. This would not only include LH elites but also all other non-UA *A Golds, so the potential burden on the UCs is quite heavy.
weezl is offline  
Old Aug 29, 2017, 10:05 pm
  #2829  
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Join Date: Sep 2003
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Originally Posted by weezl
You may mean non-UA *A Golds flying in the US. This would not only include LH elites but also all other non-UA *A Golds, so the potential burden on the UCs is quite heavy.
No, OP is referring to UA Golds and better who would overwhelm non-LH and non-UA *Gs at IAD.
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Old Aug 29, 2017, 10:17 pm
  #2830  
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Originally Posted by MrWilliamston
If Lufthansa allows United Gold(Star Alliance Gold) people flying UA domestic flights to enter Senator lounges at U.S. airport, doesn't that ever clog up the lounges? Or do very few people take advantage of this perk?
It's a relatively unknown fact (outside of this forum) that you can get into partner lounges as a UA*G on a domestic ticket. It helps that they are usually pretty far away from the UA gates (e.g. a completely different building at IAD), too.
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Old Aug 30, 2017, 1:31 am
  #2831  
 
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
Originally Posted by findark
It's a relatively unknown fact (outside of this forum) that you can get into partner lounges as a UA*G on a domestic ticket. It helps that they are usually pretty far away from the UA gates (e.g. a completely different building at IAD), too.
This!
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Old Aug 30, 2017, 6:38 am
  #2832  
 
Join Date: Aug 2017
Posts: 174
Originally Posted by findark
It's a relatively unknown fact (outside of this forum) that you can get into partner lounges as a UA*G on a domestic ticket. It helps that they are usually pretty far away from the UA gates (e.g. a completely different building at IAD), too.
distance between lounge and gate probably has never stopped anyone reading Flyertalk.... we are a very determined bunch and will probably walk, take terminal bus or train to go from terminal to terminal, if it means a better lounge is out there.

just yesterday, I walked a good distance just to go from one UC to the other UC at EWR... only because the first one I went to has noisy construction and a non-functioning AC.
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Old Sep 1, 2017, 10:36 pm
  #2833  
 
Join Date: Jul 2012
Posts: 1,319
So, if I am flying ORD - CUN in UA business - do I have access to United lounge (and if so - which one)?

What if I am flying the same route in Y and am UA Plat.?
br2k is offline  
Old Sep 1, 2017, 11:33 pm
  #2834  
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Originally Posted by br2k
So, if I am flying ORD - CUN in UA business - do I have access to United lounge (and if so - which one)?

What if I am flying the same route in Y and am UA Plat.?
Any United Club for both cases. No access to Polaris Lounge in either case.
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Old Sep 2, 2017, 8:55 am
  #2835  
 
Join Date: Jul 2012
Posts: 1,319
Originally Posted by IAH-OIL-TRASH
Any United Club for both cases. No access to Polaris Lounge in either case.
Thank you! That's what I figured. Breakfast at the hotel it is, then (I take it, other than UC there is nothing interesting lounge-wise at ORD)
br2k is offline  


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