FlightNurse

I responded to you first post regarding your question....

FlightNurse

With UA about to roll out its new PS service, I found this on the AA forum, the person who reported this flys both DL and AA. It appears that DL has raised the bar as far as food goes...

http://www.flyertalk.com/forum/delta...ne-10-yrs.html

joshwex90

Posted up-thread, Post #88.

goldelite8

I fly Florida-Newark-Florida for the most part. It was always nice to have the two hot main course options for dinner; however, lunch and dinner will now be the same on these routes and there will be a choice between a salad or hot sandwich.

PS-Just flew on a FLL-EWR flight; no more egg plates. Now you just get the sandwich that resembles something I could pick up at McDonald's...the one they serve on the Florida-Houston routes.

demkr

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And it looks like westbound ORD-SFO at1pm and 2pm, which used to be lunch+dinner respectfully- are now snack flights. Ugh. Its a 4 hour30 min flight

channa

That's the problem with these changes. They tout the positives (e.g., sundaes), but then we have to compile data points to figure out what the cuts were.

So far it looks like the breakfast has been cut on shorter flights (e.g., egg mcmuffin vs. full egg plate on 1,000-ish mile flights); and lunches are no longer lunches on long flights that depart between meal hours (e.g., ORD-SFO 2pm).

smashr

100% agreed. In the past UA published what were "traditional meal times" -- now the page is completley ambiguous. Even worse than having a published policy that was a devaluation, by not publishing it, UACO has free reign to further devalue it.

I'm additionally upset about the breakfast change. Seriously, how much money can they be saving with this? It really seems like this was a specific decision to enhance transcon catering at the expense of all the shorter flights. The fact that they've made cuts to SFO<->ORD is pretty crazy too. This is almost a transcon in a market with lots of competition.

I imagine these are "changes I will like" when I burn one of my reduced numbers of CR1 or pay for a TOD upgrade on a transcon (good luck on an UDU after March 3), but when I am bouncing through DEN or IAH on the way to a regional airport in the middle of the country, it's going to be a major

demkr

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Another example is MIA-ORD-SFO leg turned from lunch and dinner to snack/snack. No time to eat in between- might as well sit in Y so I can be fed with more substantial BOB options.

Also interested in hearing about a few posts up discussing short haul lunches and dinners the same?

What is the need to buy F when you are fed toddler size "snacks" on flights of near transcon length?

demkr

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Just checked FLL-EWR specifically. A 4 pm flight gets a snack plate. 4 pm!

Ewr-mia gets a "light meal featuring a salad or sandwich"- so lunch and dinners on flight of this length will now be lunches.

PDXPremier

Are these new lunch vs. snack designations on ual.com or co.com yet? I have a flight from PDX-ORD next month in the snack window but it still shows "lunch" on both websites.

smashr

DCA-IAH has been downgraded for breakfast as well, and thats 1200 miles!

First: Breakfast with a choice of cereal or a warm breakfast sandwich


The 5pm DCA-IAH dinner flight is also now a 'lunch flight:

First: Light meal with choice of hot sandwich or salad main course option


Edit: So it looks like ~1500 miles is the cutoff. From 700-1500 miles the downgrades are as follows:

1. Reduced breakfast service (sandwitch vs eggs)
2. Reduced dinner service (hot sandwitch or cold salad)
3. Narrower 'meal' windows. (Though that seems to affect all flights)

warreng24

No, but continental.com and united.com has been updated with the meal windows and descriptions.

http://www.united.com/page/article/0,6867,51501,00.html

http://www.continental.com/web/en-US...ss/dining.aspx

kenn0223

Anyone know if BOS to West Coast (SFO/LAX) will be considered transcon flights or will they fall in the 1500mi+ group?

demkr

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Thanks smashr. More changes we like .,. Service culture! <sarc>

cerealmarketer

Thats too bad -- it's a low yield market but liked how they had kept it up for the EWR connections.

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