Changes to special meals (no more special meals on domestic flights after 10/1)
#91
Join Date: Mar 2010
Location: NYC
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Posts: 2,389
While it may have been entered in, it remains to be seen if it actually processes and gets loaded on your flight.
#92
Join Date: Jul 2006
Location: SF (Bernal Heights)
Programs: UA GS 2 MM; , SPG Plat Amb/LTP, Marriott Gold, HH, Hertz Pres Circle
Posts: 172
FAIL on the part of UA
just made aware of this change this morning as I was trying to request the HNML for tomorrow's flight SFO-IAD. The 1K agent was puzzled why the request was blocked, then found out about the changes and let me know.
Since I just paid for F (A fare), I'm not particularly pleased as I don't always want the same variation of ravioli/lasagna flight after flight (at 170k for the year, all domestic, so its a lot of flights). I used to say E+ and Ch 9 were the things that kept me loyal to United - but sometimes you don't realize until it is taken away how badly you want it.
I emailed 1K Voice today about it, got the canned "peak travel season, we are overwhelmed" (which is a pretty lame canned reply for mid-October). Also asked them why I still haven't received a reply back from my email about that horrific decaf coffee change.
Anyone have any suggestions of who else to email at the company about this?
Since I just paid for F (A fare), I'm not particularly pleased as I don't always want the same variation of ravioli/lasagna flight after flight (at 170k for the year, all domestic, so its a lot of flights). I used to say E+ and Ch 9 were the things that kept me loyal to United - but sometimes you don't realize until it is taken away how badly you want it.
I emailed 1K Voice today about it, got the canned "peak travel season, we are overwhelmed" (which is a pretty lame canned reply for mid-October). Also asked them why I still haven't received a reply back from my email about that horrific decaf coffee change.
Anyone have any suggestions of who else to email at the company about this?
#94
Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.6MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 838
Well as a vegetarian and a current Chicago based AA EXP/CK who also just attained 1K status on UA, this is certainly very disappointing news. I have been struggling with which airline to emphasize in 2012 given AA's poor financial performance. Even though I can't order a special meal on AA, there is always a vegetarian option at dinner (though not for lunch).
This change in policy at United makes my decision much more easy. I am sticking with AA.
This change in policy at United makes my decision much more easy. I am sticking with AA.
#96
Join Date: Sep 2000
Location: Denver, CO
Programs: UA 1K 25 years/2MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,753
And FWIW, I think this no-special-meals thing is terrible, but it seems consistent w/the competition, right?
#97
Used to be MBS PremExec
Join Date: Sep 2000
Location: Saginaw, MI (MBS)
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#98
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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#99
Join Date: Apr 2008
Location: DFW
Programs: AA PLT
Posts: 487
Yep, CO's meal offerings in F almost always involve a veg option. Mid-con lunch is usually a salad (with chicken or shrimp, and you can ask for it without the meat) or a meat sandwich (I've been seeing that cheeseburger a lot lately). Mid-con dinner is usually a veg. pasta option (like ricotta-stuffed ravioli) and a meat option. The only time you might run into a problem is a shorter hop (like IAH-PHX) where you only get one option. In these cases, I agree that CO should offer a veg option.
#100
Join Date: Jan 2010
Location: Virginia
Programs: AS MVPG, UA 1P, UA RCC, Hertz Gold, Marriott Rewards Silver, SPG Gold
Posts: 244
I don't know about that. Some of us who pay for F do so for more than just a seat. If I were upgrading from Y I would not complain, but I actually switched all of my flights to UA largely do to the meals. Okay, so other factors (lounge network, etc) played into the over all decision, but as for onboard amenities in F - UA won with the food.
#101
Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.6MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 838
For me, I am in meetings all day and often the meal on the plane is my first opportunity to eat all day. I am choosing AA right now because I am guaranteed a meal if I get upgraded. I would love some recent data on vegetarian meal offerings in F on UA.
Last edited by iluv2fly; Oct 24, 2011 at 11:54 pm Reason: merge
#102
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Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
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#103
FlyerTalk Evangelist
Join Date: Mar 2003
Location: Wyoming
Posts: 30,583
#104
Join Date: Mar 2006
Location: SF
Programs: UA GS, 3MM, Titanium Elite for life
Posts: 149
Asian Vegetarian -- Discontinued?
On flight 901 yesterday and had a new excuse for a previously reserved (and verified as much as you can with the GS desk) Asian Vegetarian meal. The flight attendant explained to me that "Vegetarian meals have been discontinued as a result of the Continental merger" ... seriously, this was the explanation. I did not want to get into a fight by explaining that I had the same meal on flight 900 a few days ago.
Just funny the things FAs try to pass off. I would have far preferred ... it does not seem to have been loaded ... which I have heard many times in the past
-p
Just funny the things FAs try to pass off. I would have far preferred ... it does not seem to have been loaded ... which I have heard many times in the past
-p
#105
Moderator, Omni, Omni/PR, Omni/Games, FlyerTalk Posting Legend
Join Date: Oct 2004
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Posts: 67,141
AFAIK, most of the special meals should still be available on international segments, but have been discontinued for domestic ones. Could be the FA was confusing the two and giving that as the reason.
See: Special meals discontinued for domestic flights over in the post-merger UACO forum.
See: Special meals discontinued for domestic flights over in the post-merger UACO forum.