Changes to special meals (no more special meals on domestic flights after 10/1)
Aug 13, 2011, 10:47 pm
#32
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I'm not desperate for GF - not celiac - but there are times when wheat bothers me if I eat too much so I had been ordering those meals but no more because the UA product was so incredibly bad you would not want anyone to eat that stuff.
Aug 13, 2011, 11:49 pm
#33
Suspended
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No, CO claimed that their First and Business class meals are so delicious you'll want seconds.
How about a trip down memory lane? Its only about 2 years old:
http://www.youtube.com/watch?v=QjaFRiWCUMg
"everything you should expect from an airline" -- except the pillow is gone from even F now.
How about a trip down memory lane? Its only about 2 years old:
http://www.youtube.com/watch?v=QjaFRiWCUMg
"everything you should expect from an airline" -- except the pillow is gone from even F now.
Aug 14, 2011, 10:24 am
#34
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As a matter of convenience for the corporation and as part of the ongoing “harmonization” between the UA and CO subsidiaries.....
Aug 14, 2011, 10:54 am
#35
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This flies in the face of the international premium traveller. e.g. a pax who spends tousands of $ on a ticket BOM-EWR, or DBX-IAD, then on a connecting mid-con, trans-con flight he can not even get a meal conforming with his faith's dietary requirements! 
So, much for the international airline with worldwide service!
So, much for the international airline with worldwide service!
Aug 14, 2011, 10:56 am
#36
Formerly known as I_Hate_US_Airways
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Hold On A Second There Buckwheat...
Aug 14, 2011, 11:02 am
#37
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This flies in the face of the international premium traveller. e.g. a pax who spends tousands of $ on a ticket BOM-EWR, or DBX-IAD, then on a connecting mid-con, trans-con flight he can not even get a meal conforming with his faith's dietary requirements!
So, much for the international airline with worldwide service!
So, much for the international airline with worldwide service!
It's not worldwide service, it's "...great service along the way. All thanks to my more than 80,000 co-workers who are the FINEST people in the business."
I don't think we should be so quick to second-guess this decision. Perhaps their market research indicates that their Indian or Muslim customers would rather have great service from the FINEST people in the business over something to eat. After all, they could always pick up a veggie burger or some falafel on their connection or at their final destination. But "great service along the way?" That's tough to replace at a food court.
Aug 14, 2011, 11:08 am
#38
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Because they discontinued special meals out of MBS several weeks ago?
I suspect part of the reason to discontinue the special meals is all the people who would order them for the sole reason of getting compensation when they weren't loaded (just read the compensation thread).
I suspect part of the reason to discontinue the special meals is all the people who would order them for the sole reason of getting compensation when they weren't loaded (just read the compensation thread).
Aug 14, 2011, 11:25 am
#39
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I finally pulled the trigger and had my corp travel match my status with DL and US. Since I know I will be flying at least another 150K domestically this year (often in paid F) and if I can't a KSML meal on any of the flights I take and I'm sure the GS perks are going to go down, goodbye UA.
This was the straw that broke this GS 1.75 million milers back...
BTW I've already flown over 100K full fare miles on UA and CO already, with a spend upwards of $75K. Adios.
This was the straw that broke this GS 1.75 million milers back...
BTW I've already flown over 100K full fare miles on UA and CO already, with a spend upwards of $75K. Adios.
Aug 14, 2011, 11:31 am
#40
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I finally pulled the trigger and had my corp travel match my status with DL and US. Since I know I will be flying at least another 150K domestically this year (often in paid F) and if I can't a KSML meal on any of the flights I take and I'm sure the GS perks are going to go down, goodbye UA.
This was the straw that broke this GS 1.75 million milers back...
BTW I've already flown over 100K full fare miles on UA and CO already, with a spend upwards of $75K. Adios.
This was the straw that broke this GS 1.75 million milers back...
BTW I've already flown over 100K full fare miles on UA and CO already, with a spend upwards of $75K. Adios.
to UA. Fully understand your decision. At least, let them know by shooting an email go GS (if you're still up to it)!
Aug 14, 2011, 1:39 pm
#41
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Highly doubt that. FTers and other frequent flyers who game the system by requesting special meals and then get skykits for them not being loaded most likely do make up the majority of the people requesting special meals on domestic flights.
Aug 14, 2011, 1:45 pm
#42
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Heck, they don't even represent a minority of folks. And to resolve that problem, you just have to look at special meal compensation history and address it there.
That said, I agree with mahasamatman that the abuse of special meals was one of the reasons that they've been discontinued. It would go along with CO's tendency to use a canon to kill a mosquito.
Aug 14, 2011, 2:10 pm
#43
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Funny thing. I often read on FT that were are such a small percentage of the customer base, not the average customer, we don't have sufficient pull as a group with UA, what we do/say/think matters little to UA and a variety of other statements along those lines. Yet, when a bad change is made, full credit/blame is given to FTers gaming the system for one thing or another and in this case ecerts.
I see this as yet another--what's the new buzzword--"harmonizing" move in the race to the bottom just as we were harmonized out of pillows, decent blankets and probably a variety of things we haven't even thought of yet.
I see this as yet another--what's the new buzzword--"harmonizing" move in the race to the bottom just as we were harmonized out of pillows, decent blankets and probably a variety of things we haven't even thought of yet.
Aug 14, 2011, 5:00 pm
#44
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I finally pulled the trigger and had my corp travel match my status with DL and US. Since I know I will be flying at least another 150K domestically this year (often in paid F) and if I can't a KSML meal on any of the flights I take and I'm sure the GS perks are going to go down, goodbye UA.
This was the straw that broke this GS 1.75 million milers back...
BTW I've already flown over 100K full fare miles on UA and CO already, with a spend upwards of $75K. Adios.
This was the straw that broke this GS 1.75 million milers back...
BTW I've already flown over 100K full fare miles on UA and CO already, with a spend upwards of $75K. Adios.
Aug 15, 2011, 9:06 am
#45
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Funny thing. I often read on FT that were are such a small percentage of the customer base, not the average customer, we don't have sufficient pull as a group with UA, what we do/say/think matters little to UA and a variety of other statements along those lines. Yet, when a bad change is made, full credit/blame is given to FTers gaming the system for one thing or another and in this case ecerts..
Not to mention that if FTer order special meals and UA bungles loading them, it is still UA's fault, not just someone tricking them!