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Consolidated IAH connection time/logistics-Domestic & International

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Old Jul 12, 2016, 7:59 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Checking in and departing from IAH:

Terminal C has the most reliably open Precheck and Premier Access security lanes. Consider checking in and clearing security in at Terminal C even if departing from another terminal.

There are no UA check-in counters in Terminal A, even though UA has a few flights that depart from Terminal A. Check in at Terminal B or C.

There is an underground, somewhat slow landside tram system (the Subway) that runs between the basement level of all terminals (plus the on-site Marriott hotel) outside of security. (The Subway was built by Disney and modeled after their PeopleMover ride. It's worth a look if you're into that sort of thing.)

Recommended practices for transiting IAH:

IAH is a huge airport, but all terminals are very conveniently connected by a very frequent, fast airside tram system (the Skyway) inside security. You can pretty much get from any point in the airport to any other point in the airport within about 15 minutes (with a combination of Skyway and a brisk walk) without reclearing security. UA publishes as low as a 35-minute minimum connect time (MCT) at IAH, and while you shouldn't dilly-dally, this is doable on a typical domestic-domestic connection. (It helps if your inbound is not delayed and you're seated towards the front of the plane, of course; your departure flight will be almost fully boarded by the time you get there, but you'll make it.)

Note that the higher-numbered C gates (C29-C45, aka "C South") are directly connected to the E terminal by a walkway. It is usually faster to walk from C South to E (especially the low E gates) than it is to take the train. Similarly, C North (C14-C27) are directly connected to the D terminal, though the Skyway is not really out of the way and is useful if going from a low C gate to a high D gate (C24 to D10, for example). Terminal A and Terminal B are not connected by any walkways, and you must use the Skyway to change to or from these terminals.

For international arrivals: after clearing customs, stay to the left of the baggage re-check belts and follow signs to exit to arrivals (like you're going to curbside). Once in the arrivals lobby, take the elevator or escalator up one floor to find a PreCheck checkpoint and a usually-less-crowded regular checkpoint. If you ignore this advice and proceed up the escalator behind the baggage re-check area, the transit security checkpoint there is often congested and does not have a separate PreCheck checkpoint.

While perhaps not usually recommended, in a pinch, with Global Entry, no checked bags, and PreCheck, it is possible to make a one-hour (or even slightly less) connection by following the above instructions specifically (on a good day, it can take less than 30 minutes from flight arrival to sitting in the Terminal E United Club, as one member reported in the thread). Without Global Entry and with checked luggage (which must be retrieved to go through customs and dropped back off after clearing customs), especially if you are a foreign resident, expect the immigration and customs process to take longer, so allow enough time accordingly. For UA-UA international-international connections (ITI), there is a special immigration line that usually moves pretty quickly, and your baggage will be checked through and does not need to be retrieved to go through customs. No need to collect checked luggage while transiting through IAH. [OneStop]

Again, do not follow signs for international connections up the escalator behind the baggage re-check area; exit to the arrivals waiting area and re-enter one floor above through normal airport security. A map follows for visual learners:

Terminal E arrivals level / departures level:



The marked elevator will spit you out literally directly in front of the PreCheck checkpoint.

Standard UA-UA MCT table for IAH:

Results from ExpertFlyer.com
Code:
Minimum Connect Times:
Connecting at IAH
Incoming airline UA
Outgoing airline UA

STANDARD.D/D...D/I...I/D...I/I.
ONLINE .45 1.00 1.00 1.15
OFFLINE .45 1.00 1.00 1.15
There are lots of exceptions, though, and some specific flights have as low as a 35-minute MCT, which is doable as mentioned above. IAH is a very efficiently designed airport, and you should not worry about what appears to be an abnormally low connection time; if UA says your connection is valid, it is almost certainly doable within the allotted time (notwithstanding delays, of course, and standard advice regarding allowing longer connections for mission-critical travel or travel on separate tickets still stands).

Airport map, courtesy of United Airlines:
Map displays Star Alliance partners only; most non-Star Alliance airlines have domestic operations in Terminal A or international operations in Terminal D




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Old Feb 2, 2024, 9:44 am
  #406  
 
Join Date: Nov 2017
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Does anyone know when the new concourse D will open up? I got a 4 hour layover tomorrow and would love to finally have somewhere new to walk to
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Old Feb 2, 2024, 10:55 am
  #407  
 
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Originally Posted by itripreport
Does anyone know when the new concourse D will open up? I got a 4 hour layover tomorrow and would love to finally have somewhere new to walk to
E is supposed to be finished by end of 2024. Fingers crossed. It's been a rough few years...(D is still open)
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Old Feb 2, 2024, 11:17 am
  #408  
 
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Originally Posted by itripreport
Does anyone know when the new concourse D will open up? I got a 4 hour layover tomorrow and would love to finally have somewhere new to walk to
I was at IAH 4 weeks ago and I don't think the new Terminal D west is anywhere near passenger ready. The structure and cladding are up but no jetbridges and I don't think any of the interior is close to completion.
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Old Feb 2, 2024, 2:28 pm
  #409  
 
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Arriving on ANA then flying out on UA several hours later on a separate itinerary. Assuming ANA can't tag my bag through to my final destination, is there a United service desk outside customs where I can get it re-tagged and and drop it, or do I have to take it to a regular United check in counter?
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Old Feb 2, 2024, 4:55 pm
  #410  
 
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Originally Posted by t325
Arriving on ANA then flying out on UA several hours later on a separate itinerary. Assuming ANA can't tag my bag through to my final destination, is there a United service desk outside customs where I can get it re-tagged and and drop it, or do I have to take it to a regular United check in counter?
yes it's right there after customs
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Old Feb 4, 2024, 1:31 pm
  #411  
 
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International transfer at IAH question

Hello all, searched and could not find an answer anywhere so thought I would try here. I am flying via IAH with United (arriving and leaving in terminal e) next month and have a lonnnnng layover so want to leave the airport and go to a hotel for a nap etc. I know I have to pick up my bag and normally I would just have to take it to the united bag drop and go through TSA again BUT am I able to Drop it off then leave the airport? (looking on the airport map and on youtube I may not be able to due to doors to the dropoff section) and when I come back do I go via TSA in terminal e or another terminal?
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Old Feb 4, 2024, 1:55 pm
  #412  
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Originally Posted by Mumblebrain
Hello all, searched and could not find an answer anywhere so thought I would try here. I am flying via IAH with United (arriving and leaving in terminal e) next month and have a lonnnnng layover so want to leave the airport and go to a hotel for a nap etc. I know I have to pick up my bag and normally I would just have to take it to the united bag drop and go through TSA again BUT am I able to Drop it off then leave the airport? (looking on the airport map and on youtube I may not be able to due to doors to the dropoff section) and when I come back do I go via TSA in terminal e or another terminal?
Welcome to FlyerTalk!

There are no immigration-sterile areas in US airports. Once you've dropped off your bag, you can continue to exit the airport, or if you find yourself in a TSA line unexpectedly, you can always exit the airport after you go through security. Yes, you can't re-enter the secure customs area, but I'm 99.9% certain there's a separate exit you can take, as there are a number of people who recommend going to regular security rather than the line for connecting passengers anyway.

When you return to the airport, go to whatever terminal is convenient. Your boarding pass will get you through security in any of them, and the entire airport is connected airside if you happen to find yourself in a different terminal than your flight departure.
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Old Feb 4, 2024, 1:58 pm
  #413  
 
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International to Domestic, Domestic to International, or International to International? The baggage process will (likely) be different for each.
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Old Feb 4, 2024, 2:21 pm
  #414  
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Originally Posted by docbert
International to Domestic, Domestic to International, or International to International? The baggage process will (likely) be different for each.
Good point. I was assuming international to domestic but it could be any of the three.
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Old Feb 4, 2024, 2:25 pm
  #415  
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I can't imagine anyone thinking they need to recheck bag for D-I on one ticket, but indeed it's not specified which.

For I-I the airlines involved also matter.
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Old Feb 4, 2024, 2:52 pm
  #416  
 
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Originally Posted by Mumblebrain
Hello all, searched and could not find an answer anywhere so thought I would try here. I am flying via IAH with United (arriving and leaving in terminal e) next month and have a lonnnnng layover so want to leave the airport and go to a hotel for a nap etc. I know I have to pick up my bag and normally I would just have to take it to the united bag drop and go through TSA again BUT am I able to Drop it off then leave the airport? (looking on the airport map and on youtube I may not be able to due to doors to the dropoff section) and when I come back do I go via TSA in terminal e or another terminal?
Assuming from your post that you are arriving International, the answer is yes whether you are departing domestic or international, when you drop your bags, simply ask the agents to show you the directiopns to the regular TSA check-point rather than the transit check-point (many travelers choose to go to the regular check-points since the transit check-point rarely has a pre-check line open ). Once youre out of the sterile immigration area into the airport, you can leave and your boarding pass will get you back through secuity at any check-point
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Old Feb 4, 2024, 3:21 pm
  #417  
 
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Int'l to int'l on UA at IAH normally does not require collecting and rechecking bags. Int'l to domestic of course does. There are UA bag counters as you exit customs in D/E but before exit or TSA reentry.

You can go back and go to the left and just exit the terminal after the bag recheck. There is still construction so exiting is a bit of a mess but you can take the subway to the Marriott or take a shuttle to get a rental car or to off site airport area hotels. There is also a minute suites in the airport post security.

How long is your layover?
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FlyingHoustonian is offline  
Old Feb 4, 2024, 4:03 pm
  #418  
 
Join Date: Jan 2020
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There are minute suites (w/showers) in terminal C near C14. I’ve only walked by, never used them and can’t comment on value. I would guess depending how much time you need they are more expensive than a hotel.
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Old Feb 5, 2024, 7:40 am
  #419  
 
Join Date: Aug 2015
Location: IAH
Programs: UA
Posts: 605
Originally Posted by Mumblebrain
BUT am I able to Drop it off then leave the airport?
Absolutely yes. Drop it off at the United bag drop after exiting customs and keep going left out the main exit doors to the landside terminal. From there, go down to the "basement" for the inter-terminal tram to the Marriott hotel. If you want another off-site hotel, because of construction I believe you'll still have to take the tram or walk to the Terminal C arrivals area to find a hotel shuttle, which could significantly eat into your layover time.

Due to construction, there is no Terminal E check-in lobby, so you'll have to go to C or D.
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Old Feb 5, 2024, 7:04 pm
  #420  
 
Join Date: Apr 2004
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It's been a few weeks since I've been through IAH, but I was there on Saturday and I don't believe that it's been reported that you can no longer walk airside between the eastern B North banjo and the C-D-E complex. I always enjoyed that option to avoid the train and for the uncrowded bathrooms. Here's hoping the ability to walk between these terminals will be restored when the work in B is complete.
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