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Consolidated IAH connection time/logistics-Domestic & International

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Old Jul 12, 2016, 7:59 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: WineCountryUA
Checking in and departing from IAH:

Terminal C has the most reliably open Precheck and Premier Access security lanes. Consider checking in and clearing security in at Terminal C even if departing from another terminal.

There are no UA check-in counters in Terminal A, even though UA has a few flights that depart from Terminal A. Check in at Terminal B or C.

There is an underground, somewhat slow landside tram system (the Subway) that runs between the basement level of all terminals (plus the on-site Marriott hotel) outside of security. (The Subway was built by Disney and modeled after their PeopleMover ride. It's worth a look if you're into that sort of thing.)

Recommended practices for transiting IAH:

IAH is a huge airport, but all terminals are very conveniently connected by a very frequent, fast airside tram system (the Skyway) inside security. You can pretty much get from any point in the airport to any other point in the airport within about 15 minutes (with a combination of Skyway and a brisk walk) without reclearing security. UA publishes as low as a 35-minute minimum connect time (MCT) at IAH, and while you shouldn't dilly-dally, this is doable on a typical domestic-domestic connection. (It helps if your inbound is not delayed and you're seated towards the front of the plane, of course; your departure flight will be almost fully boarded by the time you get there, but you'll make it.)

Note that the higher-numbered C gates (C29-C45, aka "C South") are directly connected to the E terminal by a walkway. It is usually faster to walk from C South to E (especially the low E gates) than it is to take the train. Similarly, C North (C14-C27) are directly connected to the D terminal, though the Skyway is not really out of the way and is useful if going from a low C gate to a high D gate (C24 to D10, for example). Terminal A and Terminal B are not connected by any walkways, and you must use the Skyway to change to or from these terminals.

For international arrivals: after clearing customs, stay to the left of the baggage re-check belts and follow signs to exit to arrivals (like you're going to curbside). Once in the arrivals lobby, take the elevator or escalator up one floor to find a PreCheck checkpoint and a usually-less-crowded regular checkpoint. If you ignore this advice and proceed up the escalator behind the baggage re-check area, the transit security checkpoint there is often congested and does not have a separate PreCheck checkpoint.

While perhaps not usually recommended, in a pinch, with Global Entry, no checked bags, and PreCheck, it is possible to make a one-hour (or even slightly less) connection by following the above instructions specifically (on a good day, it can take less than 30 minutes from flight arrival to sitting in the Terminal E United Club, as one member reported in the thread). Without Global Entry and with checked luggage (which must be retrieved to go through customs and dropped back off after clearing customs), especially if you are a foreign resident, expect the immigration and customs process to take longer, so allow enough time accordingly. For UA-UA international-international connections (ITI), there is a special immigration line that usually moves pretty quickly, and your baggage will be checked through and does not need to be retrieved to go through customs. No need to collect checked luggage while transiting through IAH. [OneStop]

Again, do not follow signs for international connections up the escalator behind the baggage re-check area; exit to the arrivals waiting area and re-enter one floor above through normal airport security. A map follows for visual learners:

Terminal E arrivals level / departures level:



The marked elevator will spit you out literally directly in front of the PreCheck checkpoint.

Standard UA-UA MCT table for IAH:

Results from ExpertFlyer.com
Code:
Minimum Connect Times:
Connecting at IAH
Incoming airline UA
Outgoing airline UA

STANDARD.D/D...D/I...I/D...I/I.
ONLINE .45 1.00 1.00 1.15
OFFLINE .45 1.00 1.00 1.15
There are lots of exceptions, though, and some specific flights have as low as a 35-minute MCT, which is doable as mentioned above. IAH is a very efficiently designed airport, and you should not worry about what appears to be an abnormally low connection time; if UA says your connection is valid, it is almost certainly doable within the allotted time (notwithstanding delays, of course, and standard advice regarding allowing longer connections for mission-critical travel or travel on separate tickets still stands).

Airport map, courtesy of United Airlines:
Map displays Star Alliance partners only; most non-Star Alliance airlines have domestic operations in Terminal A or international operations in Terminal D




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Old May 27, 2023, 8:38 am
  #346  
 
Join Date: Aug 2015
Location: IAH
Programs: UA
Posts: 605
Originally Posted by AthenaNYY
Hello! I’m on NZ 28 scheduled to arrive a bit late at 435pm. We’re supposed to fly out on UA 2474 from IAH to IAD at 622pm. We’ve checked luggage and both have global entry.
With Global Entry, your critical path will be luggage delivery, and I don't know how quickly that happens for NZ. The times you quoted would have been no problem, but flightaware is now showing 5:26 gate arrival, which I think is going to be bad news for you. Maybe if you were first off the plane, abandoned your luggage, and had no line at the I-D security re-screening, you could make it.
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Old May 27, 2023, 8:41 am
  #347  
 
Join Date: Nov 2019
Posts: 5
Originally Posted by YadiMolina
With Global Entry, your critical path will be luggage delivery, and I don't know how quickly that happens for NZ. The times you quoted would have been no problem, but flightaware is now showing 5:26 gate arrival, which I think is going to be bad news for you. Maybe if you were first off the plane, abandoned your luggage, and had no line at the I-D security re-screening, you could make it.
yeahhhhh I’m assuming this connection is cooked. Telling myself we might be able to make up more time in flight but I doubt it. Thanks!

***UPDATE***

Just for people’s future reference: it took us about forty minutes from deplaning to our gate. The plane was held for a bit…we wouldn’t have made it if not, but we would only have missed it by two minutes so if you’re in better shape than me you might have been ok!
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Last edited by WineCountryUA; May 27, 2023 at 6:43 pm Reason: merging consecutive / update posts by same member
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Old Jun 8, 2023, 10:44 am
  #348  
 
Join Date: Aug 2011
Location: St. Louis, MO, USA
Programs: AA PPro, Mariott Gold Elite, Lowly kettle across every other loyalty program.
Posts: 778
Just checking here: Is 1:00 a reasonable connection time in IAH, even with having to change terminals?
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Old Jun 8, 2023, 11:01 am
  #349  
 
Join Date: Jan 2022
Location: IAH
Programs: UA 1K, Marriott Gold
Posts: 99
Originally Posted by iplaybass
Just checking here: Is 1:00 a reasonable connection time in IAH, even with having to change terminals?
Very reasonable. Which terminals? Do you have any idea which gates?

All terminals in IAH are connected post security by a walkway (except A), but there’s also a post security skytrain between terminals that is very reliable and fast. I believe trains come every 3 minutes except for graveyard hours.

If you’re going from C to D or E depending on the gates it’s sometimes easier to walk gate to gate than gate to train station to gate, but regardless, you can go between any 2 gates in the airport in 15 minutes or less.
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Old Jun 8, 2023, 11:46 am
  #350  
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Originally Posted by iplaybass
Just checking here: Is 1:00 a reasonable connection time in IAH, even with having to change terminals?
I agree with tx_wiingman in general but I would add, what time of day? I’ve missed / had to sprint to make multiple 1h connections at IAH due to afternoon / evening thunderstorms. When’s the next flight to your destination?
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Old Jul 17, 2023, 6:48 am
  #351  
 
Join Date: Jun 2018
Programs: UA PP / DL PM
Posts: 36
FT Friends,

SQ51 IAH-MAN in J this week. Planning on going to Polaris lounge. Traveling companion has a checked bag. Per the SQ website, bag drop at IAH opens 3.5 hours before flight (1515 opening for 1845 scheduled departure). Logistically, arriving at IAH during lunch hour would be easier than arriving mid-afternoon.

Does anyone have any experience with the actual SQ bag drop opening times at IAH?

With thanks,
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Old Jul 28, 2023, 8:35 am
  #352  
 
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
Posts: 2,506
I posted this as an aside in the Let’s Eat thread, but today at IAH when connecting from EZE to LGA there was no BP/ID check at the D/E connecting security and I entered the PL by showing only my EZE-IAH BP, so it seems one can access the PL on arrival if one is willing to go through security (unless the lack of BP/ID check today was an exception rather than the norm).

Last edited by st530; Jul 28, 2023 at 9:38 am
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Old Jul 28, 2023, 9:17 am
  #353  
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Originally Posted by st530
today at IAH when connecting from EZE to LGA there was no BP check at the D/E connecting security
With current systems, TSA can see your flight details based on an ID or biometric scan. I can't remember the last time I've showed my BP at PHX, for example. Doesn't mean they're not confirming you have a departing flight.
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Old Jul 28, 2023, 9:36 am
  #354  
 
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
Programs: UA Global Services 3.2 MM, Marriott Bonvoy Lifetime Titanium Elite, AA Exec Plat
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Originally Posted by Kacee
With current systems, TSA can see your flight details based on an ID or biometric scan. I can't remember the last time I've showed my BP at PHX, for example. Doesn't mean they're not confirming you have a departing flight.
I should clarify that there was no BP or ID check at all. Just went through security.
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Old Jul 28, 2023, 9:48 am
  #355  
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Originally Posted by st530
I should clarify that there was no BP or ID check at all. Just went through security.
That sounds like a major security failure, since no confirmation of a departing flight.
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Old Jul 28, 2023, 10:54 am
  #356  
 
Join Date: Jan 2009
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Originally Posted by Kacee
That sounds like a major security failure, since no confirmation of a departing flight.
Agreed, that’s why I wonder what the norm is at IAH when using the D/E security check from international to domestic. This was my first time (IAH is my home so it’s usually my O/D not a connection). I went up the escalator (which prominently advertises no TSA Pre) and right into a security lane. I thought there might be an ID check on the other side of the security line, prior to entering the terminal, but nope — just collected my bags and off I went. Assuming there is normally an ID check at this station, I’m not sure where it’s supposed to be based on my experience today. Granted this was 530 am.
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Old Jul 28, 2023, 11:12 am
  #357  
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Originally Posted by Kacee
That sounds like a major security failure, since no confirmation of a departing flight.
The primary purpose of the ID check is to ensure that the TSA gets their $5.60. If you don't trust the security scanners without seeing a government ID, you need to revise your security procedures.

Originally Posted by st530
Agreed, that’s why I wonder what the norm is at IAH when using the D/E security check from international to domestic.
Normal, best as I can remember, is to have an ID check, although it's been a few years since I've gone I-D there.
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Old Jul 28, 2023, 1:06 pm
  #358  
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Originally Posted by jsloan
The primary purpose of the ID check is to ensure that the TSA gets their $5.60. If you don't trust the security scanners without seeing a government ID, you need to revise your security procedures.
If there was no ID check and no BP scan, that means you could enter the secure area without having a departing flight. It may not be much of a security risk (since you've not been airside yet), but it's certainly not consistent with the rules limiting access to the secure area.
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Old Jul 28, 2023, 3:04 pm
  #359  
 
Join Date: Jan 2009
Location: IAH/EWR-LGA/MIA
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Posts: 2,506
Originally Posted by Kacee
If there was no ID check and no BP scan, that means you could enter the secure area without having a departing flight. It may not be much of a security risk (since you've not been airside yet), but it's certainly not consistent with the rules limiting access to the secure area.
IAH international to domestic is a bit unique in that if you use the D/E connections security zone, you’re always in a sterile area only accessible to flyers and not the general public. I’m not saying there isn’t (or shouldn’t normally be) an ID check there, but it’s not quite the same as getting dropped off at the terminal and walking through a regular security check.
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Old Jul 28, 2023, 3:44 pm
  #360  
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Originally Posted by st530
IAH international to domestic is a bit unique in that if you use the D/E connections security zone, you’re always in a sterile area only accessible to flyers and not the general public. I’m not saying there isn’t (or shouldn’t normally be) an ID check there, but it’s not quite the same as getting dropped off at the terminal and walking through a regular security check.
I understand that and in fact that's noted in the post you're responding to. But the fact that you've just cleared customs and are coming from a secure area does not mean you have an onward flight. Without an ID/BP check, you should not be able to return airside. Again, it's not a big security risk (since you're coming from a secure area), but those are the rules - no departing flight, no airside access (except for special circumstances, such as unaccompanied minor).
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