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Everything You Want to Know About Where to Sit on a United 747

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Old Apr 16, 2015, 1:56 pm
FlyerTalk Forums Expert How-Tos and Guides
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From SAT Lawyer's First Post:

Please also see: http://seatexpert.com/seatmap/320/Un..._First_&_Biz)/ and http://www.seatguru.com/airlines/Uni...747-400_B.php]

What follows is my assessment of where to sit on the 744, which I sampled on a recent flight from SYD-SFO. I sat in E+ for three hours before a flight cancellation on Tuesday and in 15K in the upper deck in business for 13 hours the following day, so I feel sufficiently well-informed to dispense advice for those cabins. I cannot, however, make a recommendation for business class seating on the lower deck or the E- minus cabin, so with that caveat, here is my feedback on the upper deck . . .

Where should I sit in the upper deck? Any seats better than others?

Unlike the old configuration of the upper deck where certain seats – especially the exit row seats in row 15 – are appreciably better, on the new configuration, there is not really much to distinguish between the upper deck seats except for the limited caveats noted below.

What seats should I try to avoid?

There are only five seats that are nominally less attractive than the rest. 12 J & K are close to the forward lavatories and the flight deck so you can expect increased foot traffic and noise during the flight. The shell for 14K protrudes backward into the exit door area and partially overlaps with the exit door causing a nominal reduction in the view and a possible cold spot due to airflow penetrating the door seal. 17 J & K lose a good deal of privacy because they are visible from the top of the stairs and suffer from increased noise and light from the galley and traffic to and from the galley.

Window or aisle?

Window, definitely. And I say this as someone who is typically an aisle guy. You get the side bins for storage, the view, a little more peace and privacy being further removed from the aisle, and avoid the possibility of being disrupted by a seatmate climbing over you. Climbing over a seatmate in the aisle seat who is in the sleeping configuration requires a little bit of dexterity, but certainly is not terribly difficult for anyone who is at least 6 feet tall. Those who are substantially shorter than 6 feet may want to avoid the window, however.

Forward or backward?

Doesn’t really matter. Due to the pitch of the aircraft, those facing backwards will have their feet slightly below their heads in the sleeping configuration, but we are really splitting hairs here. Personally, I prefer the backward-facing view from the upper deck because you can see the wing and the engines.

What if I’m traveling with more than two people?

You will not be able to see or converse with the passengers whose feet oppose yours behind the wall adjoining the foot pocket and video panel. In other words, to give one example, the passengers in 15 J & K are fully walled-off from the passengers in 16 J & K. The shell of the seat also provides full privacy from behind. So, if you want to keep an eye on travel companions, you should try to sit diagonally across the aisle from one other. Passengers in 15 J & K, for example, will have a good view of passengers in 16 A & B, and vice versa. Actually, if you are travelling in a group of more than two and being able to chat is important to you, you'll probably want to sit in the middle section of the lower deck.

What happened to the exit row?

For all intents and purposes, it doesn’t exist. The seats in both rows 14 and 15 both back up to the exit area creating something more akin to an exit corridor. No extra legroom or particular advantage to these seats.

How is the seat for sleeping?

It’s a true, parallel-to-the-ground lie-flat seat, which is the big improvement. The arm rests on both sides can be manually lowered so that they don’t extend above the seat in bed configuration, which further increases arm and shoulder room. Unfortunately, for window seaters, there will be a healthy gap between the lowered arm rest and the side bins which means that the extra room on one side isn’t particularly useful since if you stick your arm far enough off the seat, it will essentially drop off a cliff with nothing to prop it up. As a 6-footer, my left foot was a little bit cramped due to the curvature of the foot-pocket, although this was not terribly bothersome. Both my seatmate and I felt that the seat lacked sufficient padding in the lumbar region of the back so we both woke up with sore lower backs.

What is the audio and video on-demand like?

For United and in comparison to the old configuration, great. The video screens are positively huge. There aren’t as many movies as one may find on airlines like Singapore, but still, there should be enough features to keep all but the most demanding and fickle passengers entertained.

As for the E+ cabin . . .

Seat pitch seems indistinguishable throughout, the bulkhead row 19 excepted. I don't care for the seats in row 19 myself because the hard bulkhead without cutouts effectively prevents all but the shortest traveler from stretching out his or her feet. This is true of both the outside seats as well as the middle section.

I would strongly advise against any D seat -- the aisle seats on the port side of the middle section -- because the audio boxes are beneath those seats and inhibit leg room for the left foot. There still should be enough room to place both feet, but only at a fairly sharp and uncomfortable angle.

As an aisle guy, I would go with one of the G seats. No audio box inhibiting leg room and landlocked middle seat passengers can access the aisle in either direction cutting in half your chance of getting bumped or bothered while you are trying to sleep.

There are still no individual seat-back video screens, unfortunately, so you are stuck with whatever programming UA runs on the main screens. Fortunately, the main screens have been upgraded to LCD screens. Sit at least a few rows back from row 19 to avoid being uncomfortably close to the screens.
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Old Feb 22, 2015, 6:00 pm
  #2371  
 
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I always sit in 14J and haven't actually sat in row 13 but I am pretty sure that row 13 is staggered enough that the person in 13A and 13K will not see each other and 13B will only see the back of the head of 13J while 13J will have to turn around to talk to 13B. I think 14AB is more aligned with 13JK.
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Old Feb 22, 2015, 7:25 pm
  #2372  
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Originally Posted by bsd107
I know that 12J is too close to the galley.
You have the cabin backwards. Row 12 is up front near the lavs, it's row 17 that's back near the galley.
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Old Feb 23, 2015, 2:01 pm
  #2373  
 
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The current BF seats are installed in pairs (even when there is a middle section of four seats, this really consists of two pairs placed together). On the 777-200, each "pair" has movable (lowering) armrests on the outer side, but a fixed and shared armrest in-between. That is, the barrier in-between the seats which has the tray tables, the AV controller, etc., has a fixed armrest.

I have seen at least one person here mention that they got more seat width in BF by "lowering both armrests". At first I thought this was an error and they were talking about GF. But...

I have seen lots of photos of the upper deck 747-400 BF seats. I actually was able to locate a picture of one pair of seats where each seat had two lower-able armrests. Yet every other picture I've seen of upper deck seating shows the same fixed and shared armrest in-between the two seats that I am familiar with.

It appears that there must be multiple designs of this middle barrier between seats - with some having lowerable armrests, and others with a single fixed and shared armrest.

Do any of the 747-400 upper deck seats have two lowerable armrests consistently? Was this an earlier design that was later changed, is this randomly installed in the fleet, or is it consistently found in certain seat locations?
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Old Feb 23, 2015, 2:28 pm
  #2374  
 
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Originally Posted by mahasamatman
You have the cabin backwards. Row 12 is up front near the lavs, it's row 17 that's back near the galley.
Yes, sorry - typo on my part. 12J is too close to the lavs up front...
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Old Feb 23, 2015, 2:32 pm
  #2375  
 
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Originally Posted by wilp888
I always sit in 14J and haven't actually sat in row 13 but I am pretty sure that row 13 is staggered enough that the person in 13A and 13K will not see each other and 13B will only see the back of the head of 13J while 13J will have to turn around to talk to 13B. I think 14AB is more aligned with 13JK.
Thanks for the help and clarifying the stagger based on your experience.

Yes, for what I am trying to do, having 13JK and 14AB, would be ideal. Unfortunately for me, all of row 14, 16AB and 15B are taken. So I just can't find a combo better than row 13 for us...
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Old Feb 23, 2015, 9:00 pm
  #2376  
 
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After reading tales on this forum for years, I am happy to report that I have finally joined the club of contortionists who are able to do rear escape from a UA 744 UD window seat and return without disturbing the seatmate in aisle.

I did it from 15A, but noticed that it should be even easier from 15K and 16A. Doing it from 14A appears to be the easiest.

Anyone who has done it from 14K deserves a Houdini medal of honor.

I should also note that in the rare event that both seats in the next row are unoccupied (16AB if it were to happen in my case), it is quite doable to crawl over the storage bins and escape.

Unfortunately on my second act the squeak from the seat shell woke up my seatmate in 15B.

I just had to do it before the 744 fleet goes away from United.
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Old Feb 23, 2015, 9:45 pm
  #2377  
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Originally Posted by Neil35
After reading tales on this forum for years, I am happy to report that I have finally joined the club of contortionists who are able to do rear escape from a UA 744 UD window seat and return without disturbing the seatmate in aisle.
Congrats

Anyone who has done it from 14K deserves a Houdini medal of honor.
It actually depends on the aircraft and how that emergency exit is configured. On most, it really can't be done, but there are some (ok, at least one I've seen) where the exit's easier from that seat.
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Old Feb 24, 2015, 4:27 pm
  #2378  
 
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What is the window view like out of seat 15A? I ask because I've seen a few pictures (with exit row appearing to be behind the seat) which indicate that there is no window where the passenger's head would be. Or am I seeing pictures of 14K and getting confused? 15K clearly has great window coverage - I'm just wondering about 15A.... Thanks!
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Old Feb 24, 2015, 5:52 pm
  #2379  
 
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Just landed at SFO about an hour ago, and upon exiting the airport noted the many UA 747-400s parked there (I saw about 6 - more than I expected to see). I fondly recall my last (and so far, only) long haul flight on the upper deck of these grand old airplanes, and started thinking about my next award trip I'm planing for almost a year from now. I probably should take a more direct route with a newer plane (I have several options) but I'm tempted to try and get in one last flight on the UA 747-400.

I know the clock is ticking on these planes. It is known when UA will be retiring them?

The route I could make work for my trip next winter (Jan/Fed 2016) would be SFO-ICN (I'm pretty sure they fly the 744 on that route in the winter).

On what other routes are they still flying the 744? Thanks.
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Old Feb 24, 2015, 7:14 pm
  #2380  
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Originally Posted by nwflyboy
I probably should take a more direct route with a newer plane (I have several options) but I'm tempted to try and get in one last flight on the UA 747-400.

I know the clock is ticking on these planes. It is known when UA will be retiring them?

The route I could make work for my trip next winter (Jan/Fed 2016) would be SFO-ICN (I'm pretty sure they fly the 744 on that route in the winter).
IIRC someone posted tail # of first two birds to be retired in this thread. Don't recall a date.

And remind yourself when your 747 is delayed or cancelled. Happens way too often, only book if you are willing to deal with a delay. And yes, I speak from experience

SFO-ICN supposedly has better Biz availability, though I sweated it out until boarding. Thankfully return cleared about a month before the flight, and I was able to secure UD on that segment

And both of those flights were actually on time ^
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Old Feb 24, 2015, 7:25 pm
  #2381  
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Originally Posted by bsd107
What is the window view like out of seat 15A?
Taken from 15A

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Old Feb 24, 2015, 8:08 pm
  #2382  
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Originally Posted by nwflyboy
The route I could make work for my trip next winter (Jan/Fed 2016) would be SFO-ICN (I'm pretty sure they fly the 744 on that route in the winter).
Yes. All year SFO-ICN.

On what other routes are they still flying the 744? Thanks.
Ex-SFO there are quite a few choices, including HKG, PEK, PVG, NRT, FRA, and LHR during the summer.

Originally Posted by FlyinHawaiian
Taken from 15A
Doesn't get much better.
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Old Feb 24, 2015, 8:10 pm
  #2383  
 
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I'll take this seat, if it is a 747-8!

http://www.seattlepi.com/business/bo...#photo-7564542
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Old Feb 24, 2015, 8:33 pm
  #2384  
 
Join Date: Mar 2010
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Originally Posted by bsd107
What is the window view like out of seat 15A? I ask because I've seen a few pictures (with exit row appearing to be behind the seat) which indicate that there is no window where the passenger's head would be. Or am I seeing pictures of 14K and getting confused? 15K clearly has great window coverage - I'm just wondering about 15A.... Thanks!
Originally Posted by FlyinHawaiian
Taken from 15A
Yes, that's the view. I got 3 windows. The view down below is largely unobstructed. The outboard engine is in the view while the inner engine is too low to see.

By the way, I got 2 storage bins while 16A got only 1 bin.
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Old Feb 25, 2015, 12:43 am
  #2385  
 
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Originally Posted by nwflyboy

On what other routes are they still flying the 744? Thanks.
HNL-NRT is another one.
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