Jul 21, 2015, 8:54 pm
Last edit by: ISTFlyer
It's strange this thread has no Wiki, so here it is, created 7/21/2015
PLEASE READ THE OP Post first
For case related questions ( ex: Am I eligible, etc... ) contact[email protected] first before posting your question here.
TK free hotel room rules:
Note:
- You still need e-VISA to enter Turkish for a Tour or Hotel. The prices vary by countries ($60 USD for Canadian, $20 for USA, etc...)
You can apply here at https://www.evisa.gov.tr/en/
Tour website is at http://www.istanbulinhours.com/
There are 3 tours offered (Schedule)
A Bosphorus cruise, with food and drinks, is available for business class passengers of more than 7 hour layover (183 as of Nov. 2017)
Here's a list of the common hotels that are reported in this thread:
Marriott Renaissance Polat Istanbul Hotel (72% TripAdvisor most common)
Akgün Istanbul Hotel (44% TripAdvisorcommon far from the airport)
Wow Airport Hotel (56% TripAdvisorcommon - very close to airport)
DoubleTree
Wyndham İstanbul Petek (92% TripAdvisor)
Radisson Blu Conference & Airport Hotel (53% TripAdvisor)
Hilton Garden Inn
Courtyard by Marriott Istanbul International Airport
Gonen Hotel Istanbul
Pullman Istanbul Airport Hotel
PLEASE READ THE OP Post first
For case related questions ( ex: Am I eligible, etc... ) contact[email protected] first before posting your question here.
TK free hotel room rules:
A complimentary hotel accommodation (maximum 2 nights) will be provided to our valuable passengers when there are more than 10 hours (for economy cabin passengers) and 7 or more hours (for business cabin passengers) waiting during their international connecting flights due to Turkish Airlines schedule structure. However, if your destination can be reached by an alternative flight to your first flight and the waiting time is less, you cannot take advantage of the hotel service. This service is not applicable when there is a shorter connection available within the time frame mentioned above. The first and the connecting flights must be with Turkish Airlines. All passengers must hold a confirmed reservation for the first and the connecting flights. Complimentary accommodation will be arranged with Turkish Airlines corporate partners and will be provided through the Hotel Desk located after the customs check point at the arrival. Passengers must check for any visa requirements when entering Turkey. In the event where a visa is not granted, Turkish Airlines assumes no responsibility for providing complimentary hotel accommodation.
Note:
- You still need e-VISA to enter Turkish for a Tour or Hotel. The prices vary by countries ($60 USD for Canadian, $20 for USA, etc...)
You can apply here at https://www.evisa.gov.tr/en/
Tour website is at http://www.istanbulinhours.com/
There are 3 tours offered (Schedule)
- Tour 1 8:30am - 11am - Sightseeing Tour
- Tour 2 9am - 3pm - Tour
- Tour 3 9am - 6pm - Tour
- Tour 4 12pm - 6pm - Tour
- Tour 5 4pm - 9pm - Cultural Walk Tour
A Bosphorus cruise, with food and drinks, is available for business class passengers of more than 7 hour layover (183 as of Nov. 2017)
Here's a list of the common hotels that are reported in this thread:
Marriott Renaissance Polat Istanbul Hotel (72% TripAdvisor most common)
Akgün Istanbul Hotel (44% TripAdvisorcommon far from the airport)
Wow Airport Hotel (56% TripAdvisorcommon - very close to airport)
DoubleTree
Wyndham İstanbul Petek (92% TripAdvisor)
Radisson Blu Conference & Airport Hotel (53% TripAdvisor)
Hilton Garden Inn
Courtyard by Marriott Istanbul International Airport
Gonen Hotel Istanbul
Pullman Istanbul Airport Hotel
FAQ 8: Free hotel/tour/cruise when connecting at IST
Mar 18, 2014, 3:44 pm
#241
Join Date: Sep 2001
Location: San Francisco, CA, USA
Posts: 175
as a reminder on how to get confirmation of eligibility:
email [email protected] w/ flite details and ask them if u're eligible
email [email protected] w/ flite details and ask them if u're eligible
Apr 5, 2014, 2:35 am
#242
Join Date: Apr 2014
Posts: 2
I am landing at IST at 7pm by itenary and i have a 12h40m layover until my flight to SKP at 7.40am the next morning.
Problem is there is a flight 7.25pm the same night to SKP and i when i tried to book that flight there was no possibility because 25m is too short!
Will i be eligible for a hotel?
Thanks.
Problem is there is a flight 7.25pm the same night to SKP and i when i tried to book that flight there was no possibility because 25m is too short!
Will i be eligible for a hotel?
Thanks.
Apr 5, 2014, 4:02 am
#243
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,590
I am landing at IST at 7pm by itenary and i have a 12h40m layover until my flight to SKP at 7.40am the next morning.
Problem is there is a flight 7.25pm the same night to SKP and i when i tried to book that flight there was no possibility because 25m is too short!
Will i be eligible for a hotel?
Thanks.
Problem is there is a flight 7.25pm the same night to SKP and i when i tried to book that flight there was no possibility because 25m is too short!
Will i be eligible for a hotel?
Thanks.
Apr 5, 2014, 5:50 am
#245
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,590
As this appears to be the only connection possible you should be able to get a room.
Apr 6, 2014, 9:43 am
#246
Moderator, Hertz; FlyerTalk Evangelist
Join Date: Nov 2005
Location: KRK
Programs: UA 1MM, BA GGL, Hyatt Glob, Hilton Diamond and others
Posts: 12,690
Looks like they changed the requirements online
Now you need a 4:30PM or later dept for the 9A-3P tour.
Yesterday we had a long layover. At least the airport has a nice metro system. We took the subway into the town. Took some 45min. the stop is close to the main sites and it was quite easy to see them.
Now you need a 4:30PM or later dept for the 9A-3P tour.
Yesterday we had a long layover. At least the airport has a nice metro system. We took the subway into the town. Took some 45min. the stop is close to the main sites and it was quite easy to see them.
Apr 20, 2014, 10:16 am
#247
Suspended
Join Date: Apr 2013
Posts: 704
Does anybody know if I would get a free room if I choose a layover of abouth 17 hours instead of 11 hours,the 11 hour stopover is offcause the shortest possible,so there is no flight whitind the 10 hour limit.
Last edited by geirfugl; Apr 20, 2014 at 10:29 am
Apr 22, 2014, 11:51 pm
#248
Join Date: Oct 2012
Programs: CX,SQ,PR,QR
Posts: 577
Sorry for yet another "am I eligible for a tour" question!
I'm arriving on SQ392 (booked on SQ, but this flight codeshares with Turkish - TK8867). Connecting 12hours later to a TK flight. As per the rules, both has to be a TK flight or codeshare flight. However my first flight, although codeshared with TK, is an SQ ticket. Would it be counted as a codeshare flight? Sorry, I'm confused and could not find any clear answer - would appreciate any help...
I'm arriving on SQ392 (booked on SQ, but this flight codeshares with Turkish - TK8867). Connecting 12hours later to a TK flight. As per the rules, both has to be a TK flight or codeshare flight. However my first flight, although codeshared with TK, is an SQ ticket. Would it be counted as a codeshare flight? Sorry, I'm confused and could not find any clear answer - would appreciate any help...
Apr 23, 2014, 11:16 am
#249
Join Date: Feb 2014
Posts: 5
I think this is going to work our perfectly for me. But does anyone know where the hotels are located? Near the airport? We would have like a 24 hr layover so we'd prefer to go to the city, spend the evening there, then do the 9am-3pm tour the next day and fly out. So staying at the airport would mean 2 roundtrips to the city which is painful.
Apr 23, 2014, 12:08 pm
#250
Suspended
Join Date: Jul 2009
Posts: 153
I think no, I ask the same question few days ago
flight will be from Moscow, if you choice longer connection time , even if there are shorter ones , you wont be eligible... ( from moscow they have 3 flights so , you can always make shorter connection )
at least what they told me at the IST lounge...
but I think you can still try your chance ...
Apr 29, 2014, 2:07 am
#251
Join Date: Apr 2014
Posts: 6
Hey there!
Sorry to start my first here post with a request.
Next tuesday me and my family (+2) will be staying overnight in IST coming from BUD and going to YYZ the next day in C (+ TK Elite status).
I booked quiet a while ago (October/November 13). Then, there was no morning flight from Budapest in TKs schedule. It seems, they now have established morning service from BUD, disqualifiying us for a free night. After a short (and rather bumpy due to lack of TKs english) conversation with HotelDesk via Mail, they told me i would not qualify.
Seems like a pickle, as TK staff (at least my mail contact) refused to believe the new introduction of the morning flight from BUD.
If i were travelling alone, i would risk it. But with family i am starting to worry a bit, as we might get stranded at 1 a.m. at the airport.
I am most definetly sure my booking was correct, as a few fellow travellers flew same routing in february and getting a free night.
Would be more then happy to hear some good news!
Sorry to start my first here post with a request.
Next tuesday me and my family (+2) will be staying overnight in IST coming from BUD and going to YYZ the next day in C (+ TK Elite status).
I booked quiet a while ago (October/November 13). Then, there was no morning flight from Budapest in TKs schedule. It seems, they now have established morning service from BUD, disqualifiying us for a free night. After a short (and rather bumpy due to lack of TKs english) conversation with HotelDesk via Mail, they told me i would not qualify.
Seems like a pickle, as TK staff (at least my mail contact) refused to believe the new introduction of the morning flight from BUD.
If i were travelling alone, i would risk it. But with family i am starting to worry a bit, as we might get stranded at 1 a.m. at the airport.
I am most definetly sure my booking was correct, as a few fellow travellers flew same routing in february and getting a free night.
Would be more then happy to hear some good news!
May 2, 2014, 11:09 pm
#252
Join Date: May 2014
Posts: 1
Just got back from my free accommodation. It was easy to get and we have been booked into Radisson Blu Airport Hotel. A hotel near centre would have been great, but here the transfertime was quite low.
May 3, 2014, 2:09 am
#253
Join Date: Jun 2006
Location: RTM
Programs: FB Platinum Life | BA Gold | TK Elite | IHG Platinum | Club Carlson Silver | Marriott Gold
Posts: 26
I got booked into the same hotel last night. Free breakfast was also included with a pretty good selection.
May 4, 2014, 9:00 am
#254
Join Date: Aug 2006
Location: HEL
Programs: AY Platinum (oneworld Emerald), Bonvoy/Radisson/Hilton Gold
Posts: 149
We have the exact same situation coming up in June (In C, however status is with A3)! And you are right, there was no morning flight operating when we booked BUD-IST-YYZ, but there is one now... I hope to hear how things worked out!
Hey there!
Sorry to start my first here post with a request.
Next tuesday me and my family (+2) will be staying overnight in IST coming from BUD and going to YYZ the next day in C (+ TK Elite status).
I booked quiet a while ago (October/November 13). Then, there was no morning flight from Budapest in TKs schedule. It seems, they now have established morning service from BUD, disqualifiying us for a free night. After a short (and rather bumpy due to lack of TKs english) conversation with HotelDesk via Mail, they told me i would not qualify.
Seems like a pickle, as TK staff (at least my mail contact) refused to believe the new introduction of the morning flight from BUD.
If i were travelling alone, i would risk it. But with family i am starting to worry a bit, as we might get stranded at 1 a.m. at the airport.
I am most definetly sure my booking was correct, as a few fellow travellers flew same routing in february and getting a free night.
Would be more then happy to hear some good news!
Sorry to start my first here post with a request.
Next tuesday me and my family (+2) will be staying overnight in IST coming from BUD and going to YYZ the next day in C (+ TK Elite status).
I booked quiet a while ago (October/November 13). Then, there was no morning flight from Budapest in TKs schedule. It seems, they now have established morning service from BUD, disqualifiying us for a free night. After a short (and rather bumpy due to lack of TKs english) conversation with HotelDesk via Mail, they told me i would not qualify.
Seems like a pickle, as TK staff (at least my mail contact) refused to believe the new introduction of the morning flight from BUD.
If i were travelling alone, i would risk it. But with family i am starting to worry a bit, as we might get stranded at 1 a.m. at the airport.
I am most definetly sure my booking was correct, as a few fellow travellers flew same routing in february and getting a free night.
Would be more then happy to hear some good news!
May 5, 2014, 2:16 am
#255
Join Date: Apr 2014
Posts: 6
Went to the TK office at MUC airport, they were quite unterstanding and had no clue why the HotelDesk-Staff would behave like this.
Unfortunately, they could not do anything. Tomorrow (day of departure) i maybe try to convince them to print me out some form (preferrebly in turkish).
Letīs hope the best...
Unfortunately, they could not do anything. Tomorrow (day of departure) i maybe try to convince them to print me out some form (preferrebly in turkish).
Letīs hope the best...