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-   -   Seat Selection [Master Thread] (https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1363383-seat-selection-master-thread.html)

flyerby Apr 19, 2018 6:43 am


Originally Posted by hotturnip (Post 29658394)
What gives?

Probably a small schedule change. Call TK call center and approve the change and while calling you can assign your seat.

FLA77 Apr 19, 2018 11:59 am

Best and Worst
 
Unfortunately, Turkish Airlines provides some of the best and some of the worst attributes in the airline industry.

While the food, the lounges, cabin service and planes are among the industry's best, their airport service (customer cervices, ticketing, etc. at least in IST and MIA), their website, many of the policies are among the worst. And the latter seem to be moving in the wrong direction as well. Very inconvenient.

hotturnip Apr 22, 2018 4:33 pm


Originally Posted by flyerby (Post 29659439)
Probably a small schedule change. Call TK call center and approve the change and while calling you can assign your seat.

Well, you were correct. I called--there was a 10-minute change in the arrival time on the return. So the phone agent changed that. But when I went in to look over the seats, I got a message that there were no eligible passengers for seat assignment. What? So I called back. Next agent told me that while the initial seat assignment can be made via the website, you cannot CHANGE it via the website. Only by calling. Sounds insane to me, but she quickly and efficiently got me my requested seats.

I would add that I was fairly pleased by the speed and efficiency when calling in. No waiting at all. Is that typical?

flyerby Apr 22, 2018 11:27 pm


Originally Posted by hotturnip (Post 29671675)
I would add that I was fairly pleased by the speed and efficiency when calling in. No waiting at all. Is that typical?

For me as E+, it usually takes more time to enter my M&S number than to wait for the agent to answer :)

Innocent Abroad May 22, 2018 10:09 am

I'm quite sure the answer is buried somewhere in this thread but I cannot find it...

How can I select seats on a TK issued SQ codeshare flight? I was able to choose seats for the two legs operated by TK but not the one operated by SQ. Is there a way to find the SQ PNR?

flyerby May 22, 2018 11:56 am


Originally Posted by Innocent Abroad (Post 29781860)
IHow can I select seats on a TK issued SQ codeshare flight? I was able to choose seats for the two legs operated by TK but not the one operated by SQ. Is there a way to find the SQ PNR?

Call TK call center to get the PNR. Ask them to assign seats. Then try the SQ website and call center.
From my experience you won’t be able to assign seats and each call center will ask you to call the other airline’s call center.
If you have any luck, please report.

Innocent Abroad May 22, 2018 12:48 pm


Originally Posted by flyerby (Post 29782289)

Call TK call center to get the PNR. Ask them to assign seats. Then try the SQ website and call center.
From my experience you won’t be able to assign seats and each call center will ask you to call the other airline’s call center.
If you have any luck, please report.

Sounds promising ;) I'll report back; thanks.

Alawyer Jun 13, 2018 8:49 pm

Still can't book my tickets 30 days prior to departure. Any suggestions other than the unfriendly TK customer service line?

https://cimg8.ibsrv.net/gimg/www.fly...0a55d209b4.jpg

Kensterfly Jun 13, 2018 9:06 pm


Originally Posted by Alawyer (Post 29864463)
Still can't book my tickets 30 days prior to departure. Any suggestions other than the unfriendly TK customer service line?

https://cimg8.ibsrv.net/gimg/www.fly...0a55d209b4.jpg

I had very good luck getting seats with both LOT and TK by reaching out to them through their Facebook page.

Alawyer Jun 27, 2018 1:09 am

Do *G get seat selection prior to check in? UA 1K here and the TK website still insists I pay for any seat selection for my July flight at this point.

gr8pirate Jun 27, 2018 1:40 am


Originally Posted by Alawyer (Post 29910985)
Do *G get seat selection prior to check in? UA 1K here and the TK website still insists I pay for any seat selection for my July flight at this point.

Are you trying to get an extra legroom/exit row seat? If yes, then TK charge anyone for those, even their own elites. All other seats should be up for grabs for free through the website.

If the website is tweaking again, try it through the app if you have a minute (just needs your booking confirmation) or call it in as a last resort.

friendly wave to UA 1k land, them upgrades must be nice :-)

Kensterfly Jun 27, 2018 5:50 am


Originally Posted by gr8pirate (Post 29911043)


Are you trying to get an extra legroom/exit row seat? If yes, then TK charge anyone for those, even their own elites. All other seats should be up for grabs for free through the website.

If the website is tweaking again, try it through the app if you have a minute (just needs your booking confirmation) or call it in as a last resort.

friendly wave to UA 1k land, them upgrades must be nice :-)

Because our TK flight is on UA tickets (016) I always have to put both the TK confirmation AND the ticket number in either the app or TK website.
But to answer ALAWYER’s question: we were able to book our seats back in March when we reserved. And that’s on UA Saver awards.

lsquare Oct 3, 2018 2:19 am

Seat selection on Turkish Airlines?
 
So I booked a CDG-IST and IST-HAN fares with TK for mid-October. My fare type is economy (T). I can't seem to select the seats for any of the two flights for free. There's a cost for each seat. For a carrier like TU, is this normal? When will seat selection be free?

Thanks.

UAPremExecflyer Oct 3, 2018 6:38 am

Asked and answered myriad times over https://www.flyertalk.com/forum/turk...er-thread.html

lsquare Oct 3, 2018 12:59 pm

Can someone here confirm for me that TK166 from Istanbul to Hanoi on October 19, 2018 is full? Yesterday, I was not able to select any seats for that flight unless I paid for the two available seats, which are in the middle of the aircraft. So I called TK and the rep said the system won't let her assign a seat for me. She told me to just wait or go to the airport. I checked ExpertFlyer and apparently the flight is full for that day. A couple of hours later, I used my ticket number to check the flight again and now I can select the two seats in the middle of the aircraft for free. I would prefer a window seat. So is Expertflyer correct that the flight is full? What can I do now to get that window seat especially for a 9h30m flight.

Thanks!


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