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-   -   Seat Selection [Master Thread] (https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1363383-seat-selection-master-thread.html)

Alec84 Nov 9, 2017 3:39 am

Anyone experienced this?

I am trying to choose seats on the new website, but it only shows AB/EF seats on a 321. There is still a couple of weeks to go, so the problem might simply go away a week before departure, but still funny.

MichaelBaku Nov 9, 2017 4:45 am


Originally Posted by Alec84 (Post 29039096)
Anyone experienced this?

I am trying to choose seats on the new website, but it only shows AB/EF seats on a 321. There is still a couple of weeks to go, so the problem might simply go away a week before departure, but still funny.

AB/EF seats on the 321 indicate that it is the business class style seats (2-2) rather than the Economy class set up (3-3) with the middle seat left free.

In The 216 Nov 9, 2017 11:52 pm

I am having issues with the website and selecting seats as well. I have two flights, first is an A330-300 in J and it shows 1A through 7A on the left side and then 1K through 6K on the right side. That's it. No B, D, E, or J seats. And the number of rows doesn't match up. My second flight is an A321 in J and it shows 1A through 5A on the left side and then 1F through 5F on the right side.

I've tried accessing in Chrome and IE.

MichaelBaku Nov 10, 2017 12:05 am


Originally Posted by In The 216 (Post 29043033)
I am having issues with the website and selecting seats as well. I have two flights, first is an A330-300 in J and it shows 1A through 7A on the left side and then 1K through 6K on the right side. That's it. No B, D, E, or J seats. And the number of rows doesn't match up. My second flight is an A321 in J and it shows 1A through 5A on the left side and then 1F through 5F on the right side.

I've tried accessing in Chrome and IE.

I've experienced this issue on the 'old' TK website. Have you tried using the new website "manage booking' area. There is a box for choosing seats and you usually get the correct full map. Worth a try.

dtxdnc Nov 10, 2017 6:27 pm


Originally Posted by In The 216 (Post 29043033)
I am having issues with the website and selecting seats as well. I have two flights, first is an A330-300 in J and it shows 1A through 7A on the left side and then 1K through 6K on the right side. That's it. No B, D, E, or J seats. And the number of rows doesn't match up. My second flight is an A321 in J and it shows 1A through 5A on the left side and then 1F through 5F on the right side.

I've tried accessing in Chrome and IE.

I have the same issue with my both flights on A321 & B737 on TK metals

Cant even access the seats from old site, with New site, I can only see 1~5A and 1~5F, not the full seat layout. Dont know why.

Lefly Nov 12, 2017 3:28 pm


Originally Posted by dtxdnc (Post 29046365)
I have the same issue with my both flights on A321 & B737 on TK metals

Cant even access the seats from old site, with New site, I can only see 1~5A and 1~5F, not the full seat layout. Dont know why.

Same here, using Chrome and Firefox: just A,E & K seats on the 777 and 333, A & F on the SH sector. The old website doesn't allow me to select/change seat.
Any workaround before being forced to go directly to the ticket & service desk at the airport?

Thanks

dtxdnc Nov 12, 2017 4:05 pm


Originally Posted by Lefly (Post 29052734)
Same here, using Chrome and Firefox: just A,E & K seats on the 777 and 333, A & F on the SH sector. The old website doesn't allow me to select/change seat.
Any workaround before being forced to go directly to the ticket & service desk at the airport?

Thanks

You can call TK Customer Service by phone and ask to assign you the seats you want. It worked for me.

Lefly Nov 13, 2017 1:08 am


Originally Posted by dtxdnc (Post 29052858)
You can call TK Customer Service by phone and ask to assign you the seats you want. It worked for me.

Then it's airport desk in my case, as it's easier than phone :)
Thanks

Sinter Nov 13, 2017 8:57 am

Having a similar issue for my IST-AMS flight on an A321, only showing AB and EF seats all the way through economy. Odd, but was able to snag two seats together on both outbound and inbound.

pentiumvi Nov 19, 2017 9:42 pm


Originally Posted by osmantrex (Post 28358116)
I was just able to use the online interface to select seats on my RT J award tickets booked through Aeroplan- much nicer than needing to call!

I was wondering if any frequent TK 77W J cabin fliers had any suggestions about seat selection- last year I flew a segment in 2A/2B with my wife and it was great.

For this flight there are no window seats in rows 2 or 3, and I am debating whether to select A and B seats in rows 4, 6, or 7. How much galley noise/light touches row 4? And are there any downsides to sitting in the smaller J cabin (later service, through traffic)?

EDIT: NVM. User Error.

hotturnip Dec 10, 2017 12:49 am

TK won't let me choose a Business class seat
 
I booked ATL-TXL during the recent Biz class "sale" for next summer. I used Priceline to book (for various reasons).

First, PL has never posted a ticket number. So I used online chat, and they finally provided that (but clueless as to why it does not show up on the booking). Using that number, I was able to log in to the Turkish website. The reservation seems fine, but they've assigned me to row 1 on every flight. When I try to change it, a message box pops up that says something about "No passenger found eligible for seat assignment." I tried the old site as well--I don't even get that far. It doesn't even have an option for seat selection.

No only that, I was adding my passport information, got it all entered, and when I tried to save it, it said I'd have to go through my travel agent. Of course, Priceline has no way to add that info at this point. Will I just have to provide that at the airport during checkin?

This is my first experience with TK--so far it hasn't been great. (Their website is really not good.)

TPJ Dec 10, 2017 1:56 am

Just call them... No option to assign a seat on the old web site and the new one rarely works...

on22cz Dec 10, 2017 2:48 am

I would say next summer is over 100 days until departure, so that's most likely the reason. Just wait a little longer and the website will enable it for you automatically.

flyerby Dec 10, 2017 2:48 am

You can set seats only 100 days prior to departure.

jasdou Dec 10, 2017 10:43 am


Originally Posted by flyerby (Post 29155648)
You can set seats only 100 days prior to departure.

Interestingly, I was able to select seats 130+ days in advance using the new website on a business-class award itinerary.


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