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-   -   Clear ceases operations & is back [merged threads] (https://www.flyertalk.com/forum/trusted-travelers/967565-clear-ceases-operations-back-merged-threads.html)

MM/PM widget Sep 3, 2010 12:09 pm

Clear is coming Back!
 
Not really Delta related but I know from past posts that many Delta FF used the service. No details were sent other than what is below:

NOTICE OF INTENT TO TRANSFER CUSTOMER DATA AND OPPORTUNITY TO RECEIVE FREE CREDIT FOR REMAINING SUBSCRIPTION TERM OR TO ELECT TO HAVE DATA DESTROYED

TO CUSTOMERS OF CLEAR AND VERIFIED IDENTITY PASS, INC.

PLEASE TAKE NOTICE that Verified Identity Pass, Inc., the owner and operator of Clear ("Verified"), sold substantially all of its assets to Alclear, LLC which will do business as CLEAR (the "Buyer"). Buyer is a private company backed by various investors. More information on Alclear's management and Board of Directors can be found at www.clearme.com.

As part of its purchase of the Assets, the Buyer will restart the CLEAR service ("Program Restart") and offer each current or former customer ("Customer") the opportunity to enter into the new CLEAR service. Each Customer that accepts the offer will receive a credit equal to the number of months that remained in that Customer's contract with Verified as of June 24, 2009. Buyer will be sending you details of the new CLEAR service, including how to qualify for the credit and what changes will be made to the Verified Privacy Policies under the new program, in the near future.

I. OPT-OUT NOTICE TO TRANSFER OF PERSONAL INFORMATION
AND CHANGE IN PRIVACY POLICY TO REFLECT TRANSFER

PLEASE TAKE NOTICE that in connection with the Program Restart, the Buyer is seeking the transfer to it of any and all personal and biometric data of each Customer (the "Customer Data"). Subject to future notice of change from Buyer, Buyer will maintain the security of all Customer Data according to all applicable rules, law and privacy policies, including applicable Transportation Security Administration rules, regulations and standards and Verified's privacy policies in existence at the time your Customer Data was collected and at the time Verified ceased operations. Buyer has expressly agreed to be Verified's successor-in-interest of your Customer Data if transferred to Buyer, to be responsible to you for any violation of those policies following the transfer of your Customer Data, to use your Customer Data only for the purposes for which it was originally collected or for which you've given consent, and not to disclose, sell, or transfer your Customer Data to any third party in a way that's inconsistent with the applicable privacy policy.

PLEASE TAKE FURTHER NOTICE that the transfer of any Customer Data requires a change to Verified's privacy policies. Verified's privacy policy for the Clear program in Section 3A (ADDITIONAL LIMITATIONS ON APPLICANT AND MEMBER PERSONAL INFORMATION) stated that Verified does not sell or give personal information of its Customers to other businesses. That privacy policy has been changed to reflect the transfer to Buyer of the Customer Data of those Customers who do not object to the transfer. This change to the privacy policy has been posted on the Verified website (www.verifiedidpassinc.com) in a "redline" form that highlights the changes made to the privacy policy so you can track the changes.

II. OPT-OUT INSTRUCTIONS IF YOU DO NOT WANT YOUR
DATA TRANSFERRED

If you want to receive your free credit for the remaining subscription term as a participant in the Program Restart, no action is necessary at this time. We will contact you at the appropriate time with more information about how to become enrolled in the new CLEAR service.
No Customer will be billed until he or she accepts a plan of service with the new CLEAR service. If you do not object to the transfer of your Customer Data to the Buyer, you do not need to do anything.

If you do object to having your Customer Data transferred to the Buyer, then you must take affirmative action to have your Customer Data destroyed by completing and mailing the attached Customer Data Destruction Election Form ("Form") to CLEAR Opt-Out, P.O. Box 620125, Orlando, FL 32862-0125, postmarked no later than October 3, 2010. If you do not complete and mail the attached Customer Data Destruction Election Form by October 3, 2010 (the "Deadline") to the address above, you will be deemed to have consented to the transfer of your Customer Data to the Buyer. If you complete and mail the attached Data Destruction Election Form by October 3, 2010 to the address above, your Customer Data will not be transferred to the Buyer. Instead, it will be destroyed within 30 days after the Deadline and you will be ineligible to receive any credit under the Program Restart for the number of months that remained in your contract with Verified. If you complete and return your Form on time, you may be contacted by Alclear or one of its affiliates to confirm your election.

PLEASE TAKE FURTHER NOTICE that the Bankruptcy Court for the Southern District of New York appointed Todd B.
Ruback as a consumer privacy ombudsman (the "Ombudsman") to advise the court with regards to the transfer of the Customer Data to the Buyer and to assure continued privacy of the Customer Data in connection with the sale of the Assets.
The Ombudsman has reviewed and approved these procedures and has worked with the Buyer to ensure the security and continued privacy of all Customer Data.

ABOUT THE BUYER

Alclear is thrilled at the opportunity to rebuild CLEAR. We are a private company backed by various investors.
More information on Alclear's management and Board of Directors can be found at www.clearme.com. Your biographic and biometric data will be stored in a Government-certified secure facility.

Dated: September 3, 2010


CUSTOMER OPT-OUT OF TRANSFER OF CUSTOMER DATA AND CUSTOMER DATA DESTRUCTION ELECTION FORM

By signing and mailing this form to the address set forth below you are expressly opting-out of the transfer to Buyer of your CLEAR customer data collected by Verified Identity Pass, Inc. ("VIP") and are forfeiting your right to receive free credit for your remaining term in the restart of the CLEAR program. By opting-out of this transfer, you are electing to have your customer data destroyed. In order to opt-out of the transfer of your customer data and therefore have your customer data destroyed, you must complete and mail this form to the address set forth below postmarked no later than October 3, 2010.

CLEAR Opt-Out
P.O. Box 620125
Orlando, FL 32862-0125

By signing below, I certify the following:

I was a customer of Verified Identity Pass, Inc. and I was enrolled in VIP's CLEAR Registered Traveler program.

My name and current address, as set forth below, is true and correct. I am providing this information for the sole purpose of allowing VIP to verify that I was enrolled in VIP's Clear Registered Traveler Program.

I DO NOT CONSENT TO THE TRANSFER OF MY CUSTOMER DATA TO ALCLEAR, LLC AND I INSTRUCT VIP TO DESTROY MY CUSTOMER DATA

I acknowledge that, by completing and mailing this form, my CLEAR customer data will be destroyed and I will be ineligible to receive a credit from Alclear, LLC for the number of months that remained in my CLEAR member contract with VIP after June 24, 2009.

First, Middle, Last Name:

____________________________________

Address:

____________________________________

____________________________________

____________________________________

____________________________________

Telephone number:

____________________________________

Email Address
(must match the one you received this notice on):

____________________________________



Signature: ___________________________________


Dated: September 3, 2010

Use the link below to view and print the CUSTOMER OPT-OUT OF TRANSFER OF CUSTOMER DATA AND CUSTOMER DATA DESTRUCTION ELECTION FORM.


Still do not know yet if I will resign or not but most likely will since I had a year and half left on the card when they folded up shop last year. I can always ask that the data be destroyed later as easy as I can now.

GUWonder Sep 3, 2010 12:12 pm

It's too bad this ID-based protection racket is coming back online.

I'm not going to be giving them a penny.

Vuelos Sep 3, 2010 12:13 pm


Originally Posted by GUWonder (Post 14598142)
It's too bad this ID-based protection racket is coming back online.

I'm not going to be giving them a penny.

Fly through Orlando regularly and you'd be willing to give them what they want unfortunately.

rylan Sep 3, 2010 12:22 pm

Damn... I was hoping that Clear was dead and buried, but apparently its coming back like a zombie. Maybe people will be wiser this time and even less will sign up, making it a short lived reappearance.

nfg05 Sep 3, 2010 12:50 pm

why the clear hating? just curious

MikeMpls Sep 3, 2010 12:59 pm

They neglected to pick up the dinner tab for about 80 of us last year. :D

HWGeeks Sep 3, 2010 1:03 pm

I have like 10 months left on my sub I never got this letter

Seminole_Kev Sep 3, 2010 1:13 pm


Originally Posted by Vuelos (Post 14598151)
Fly through Orlando regularly and you'd be willing to give them what they want unfortunately.

Ding Ding Ding!

Brick Sep 3, 2010 1:15 pm


Originally Posted by nfg05 (Post 14598377)
why the clear hating? just curious

It's an awful lot of personal information you have to provide to join. Some people are not comfortable with that. Even though a company promises to keep your information confidential, data releases/theft can happen (either intentionally or unintentionally).

Also a lot of people signed up, paid a lot of $$$, and then the company disappeared. That left a bitter taste for those who couldn't get their money back.

Sez_Who Sep 3, 2010 1:24 pm


Originally Posted by Vuelos (Post 14598151)
Fly through Orlando regularly and you'd be willing to give them what they want unfortunately.

+1

MCO has no SP line through TSA so the next best thing is the TSA 'Expert Flyer' lane. Unfortunately it is not enforced so it is not uncommon to be stuck in that line with lots of Disney families. Typical time on Mon morning: 45 min or more.

CLEAR actually began in Orlando and it was well worth it. Don't have anything left on my contract so I will wait to see how it plays out and which airports they will contract with.

rthib Sep 3, 2010 1:30 pm


Originally Posted by Sez_Who (Post 14598546)
+1

MCO has no SP line through TSA so the next best thing is the TSA 'Expert Flyer' lane. Unfortunately it is not enforced so it is not uncommon to be stuck in that line with lots of Disney families. Typical time on Mon morning: 45 min or more.

CLEAR actually began in Orlando and it was well worth it. Don't have anything left on my contract so I will wait to see how it plays out and which airports they will contract with.

Heck if they only do Orlando it will be worth the price!

JoelA Sep 3, 2010 2:13 pm

This will be interesting to watch and see what they do. I was one of the first group of members here in Orlando and it was quite the roller coaster ride early on. For all of us who commute through this place let's hope they get it right.

nebraskaboy Sep 3, 2010 2:20 pm

link to clear site
https://clearme.com/

nfg05 Sep 3, 2010 3:09 pm

What makes them think it won't go bankrupt again?

dcpatti Sep 3, 2010 3:25 pm


Originally Posted by rthib (Post 14598580)
Heck if they only do Orlando it will be worth the price!

You're close. As of now, DEN is first to open, MCO second and nothing else posted. :td:


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