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I received a bungled/normally-unreadable email from them today and it says your information will be transferred to the new company unless you opt out. With a little big of magic I produced the email:
Subject: Your Verified Identity Pass Membership NOTICE OF INTENT TO TRANSFER CUSTOMER DATA AND OPPORTUNITY TO RECEIVE FREE CREDIT FOR REMAINING SUBSCRIPTION TERM OR TO ELECT TO HAVE DATA DESTROYED TO CUSTOMERS OF CLEAR AND VERIFIED IDENTITY PASS, INC. PLEASE TAKE NOTICE that Verified Identity Pass, Inc., the owner and operator of Clear (“Verified”), is selling substantially all of its assets (the “Assets”) to Alclear, LLC which will do business as CLEAR (the “Buyer”). Buyer is a private company backed by various investors including L-1 Identity Solutions, a leading biometric solutions company listed on the New York Stock Exchange. As part of its purchase of the Assets, the Buyer will restart the CLEAR service and offer each current or former customer (“Customer”) the opportunity to enter into the new CLEAR service. Each Customer that accepts the offer will receive a credit equal to the number of months that remained in that Customer’s contract with Verified as of June 24, 2009. Buyer will be sending you details of the new CLEAR service, including how to qualify for the credit and what changes will be made to the Verified Privacy Policies under the new program, in the near future. I. OPT-OUT NOTICE TO TRANSFER OF PERSONAL INFORMATION AND CHANGE IN PRIVACY POLICY TO REFLECT TRANSFER PLEASE TAKE NOTICE that Verified is seeking to transfer as part of the Assets any and all personal and biometric data of any Customer stored and maintained by or at the direction of Verified (the “Customer Data”). Subject to future notice of change from Buyer, Buyer will maintain the security of all Customer Data it receives from Verified according to all applicable rules, law and privacy policies, including applicable Transportation Security Administration rules, regulations, and standards and Verified’s privacy policies in existence at the time your Customer Data was collected and at the time Verified ceased operations. Buyer has expressly agreed to be Verified’s successor-in-interest of your Customer Data if transferred to Buyer, to be responsible to you for its violation of those policies following the transfer of your Customer Data, to use your Customer Data only for the purposes for which it was originally collected or for which you’ve given consent, and not to disclose, sell, or transfer your Customer Data to any third party in a way that’s inconsistent with the applicable privacy policy. PLEASE TAKE FURTHER NOTICE that the transfer of any Customer Data requires a change to Verified’s privacy policies. Verified’s privacy policy for the Clear program in Section 3A (ADDITIONAL LIMITATIONS ON APPLICANT AND MEMBER PERSONAL INFORMATION) stated that Verified does not sell or give personal information of its Customers to other businesses. That privacy policy has been changed to reflect the transfer to Buyer of the Customer Data of those Customers who do not object to the transfer. This change to the privacy policy will be posted on the Verified website (http://www.verifiedidpassinc.com) in a “redline” form that highlights the changes made to the privacy policy so you can track the changes. II. OPT-OUT INSTRUCTIONS IF YOU DO NOT WANT YOUR DATA TRANSFERRED If you want to receive your free credit for the remaining subscription term, no action is necessary at this time. We will contact you at the appropriate time with more information about how to become a customer of the new CLEAR service. No Customer will be billed until he or she accepts a plan of service with the new CLEAR service. If you do not object to the transfer of your Customer Date to the Buyer, you do not need to do anything. If you do object to having your Customer Data transferred to the Buyer, then you must take affirmative action to have your Customer Data destroyed by completing and mailing the attached Customer Data Destruction Election Form (“Form”) to P.O. Box 42010, Nashville, TN 37204-2010, postmarked no later than July 22, 2010 If you do not complete and mail the attached Customer Data Destruction Election Form by July 22, 2010 (the “Deadline”) to the address above, you will be deemed to have consented to the transfer of your Customer Data to the Buyer. If you complete and mail the attached Data Destruction Election Form by July 22, 2010 to the address above, your Customer Data will not be transferred to the Buyer. Instead, it will be destroyed within 30 days after the Deadline and you will be ineligible to receive your credit for the number of months that remained in your contract with Verified. If you complete and return your Form on time, you may be contacted by Alclear or one of its affiliates to confirm your election. PLEASE TAKE FURTHER NOTICE that in order to advise the court with regards to the transfer of the Customer Data to the Buyer and to assure continued privacy of the Customer Data, the Bankruptcy Court for the Southern District of New York appointed Todd B. Ruback as a consumer privacy ombudsman (the “Ombudsman”) in connection with the sale of the Assets. The Ombudsman has reviewed and approved these procedures and has worked with Verified and the Buyer to ensure the security and continued privacy of all Customer Data. ABOUT THE BUYER Alclear is thrilled at the opportunity to rebuild CLEAR. We are a private company backed by various investors including L-1 Identity Solutions, a leading biometric solutions company listed on the New York Stock Exchange. Your biographic and biometric data will be stored in a Government-certified secure facility. You may obtain further information about Alclear and its plans to restart the CLEAR service at www.flyclear.com. Dated: June 22, 2010 CUSTOMER OPT-OUT OF TRANSFER OF CUSTOMER DATA AND CUSTOMER DATA DESTRUCTION ELECTION FORM By signing and mailing this form to the address set forth below you are expressly opting-out of the transfer of your customer data from Verified Identity Pass, Inc. (“VIP”) to Buyer and are forfeiting your right to receive free credit for your remaining term. By opting-out of this transfer, you are electing to have your customer data destroyed. In order to opt-out of the transfer of your customer data and therefore have your customer data destroyed, you must complete and mail this form to the address set forth below postmarked no later than July 22, 2010. P.O. Box 42010 Nashville, TN 37204-2010 By signing below, I certify the following: I was a customer of Verified Identity Pass, Inc. and I was enrolled in VIP’s CLEAR Registered Traveler program. My name and current address, as set forth below, is true and correct. I am providing this information for the sole purpose of allowing VIP to verify that I was enrolled in VIP’s Clear Registered Traveler Program. I DO NOT CONSENT TO THE TRANSFER OF MY CUSTOMER DATA TO ALCLEAR, LLC AND I INSTRUCT VIP TO DESTROY MY CUSTOMER DATA I acknowledge that, by completing and mailing this form, my CLEAR customer data will be destroyed and I will be ineligible to receive a credit from Alclear, LLC for the number of months that remained in my CLEAR member contract with VIP after June 24, 2009. Name: ____________________________________ Address: __________________________________ __________________________________ ___________________________________ ____________________________________ Telephone number: ____________________ Signature: ___________________________________ Dated: ________________, 2010 Use the link below to view and print the CUSTOMER OPT-OUT OF TRANSFER OF CUSTOMER DATA AND CUSTOMER DATA DESTRUCTION ELECTION FORM. http://verifiedidpassinc.com/optout.pdf CLEAR is back and under new ownership. We are transforming the CLEAR service, and with it your travel experience. For those of you who are not familiar with CLEAR please click here to learn more about us. For our existing members, we appreciate your patience and loyalty. It is important for you to know that we will honor your remaining membership terms. The new CLEAR is a customer centric company - we want to rebuild it with you and for you. |
I also got the same blank e-mail. Doesn't bode well for the company if this is how they're starting. There doesn't seem to be anything new on the http://www.flyclear.com/ website either.
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Please follow as the thread moves to Travel Safety and Security. Ocn Vw 1K, Moderator, TravelBuzz.
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Got the same blank email. I emailed them, let's see what happens.
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My card, apparently unlike my very "secure" personal information, went through a shredder a long time ago.
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The blank email came from [email protected] (the original owner of the CLEAR program) and we all know that there is no way to get in touch with those people since they went out of business so I guess we just have to wait until they send out another email.
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I edited post #401 to include the entire email. The email is unreadable because of a "Content-Transfer-Encoding: binary" line in the email header. The new CLEAR is off to a bad start with incompetent IT people. Do you really want them to have your data?
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Originally Posted by gfowler-ord-1k
(Post 14177377)
I edited post #401 to include the entire email. The email is unreadable becase of a "Content-Transfer-Encoding: binary" line in the email header. The new CLEAR is off to a bad start with incompetent IT people. Do you really want them to have your data?
At least now we know what they were trying to say. |
I got a blank email the first time and then another in my spam box and that one was readable just like the ones above
I'm willing to give these guys a shot. I really liked clear the two years or whatever it was they were in existence |
Just received a new email with all the info posted by gfowler-ord-1K.
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I got the spam designated version later in the dayalso. It looks like whoever is sending the mail does not know what they are doing. E.g. for those of you that got the latest version look at the sentence/paragraph break format. I think the email actually being sent out by opticaljungle.com and gmail thinks it is forged and therefore marks it as spam.
I think the email is legit, however the sender is doing such a bad job of it that it gives the appearance of phishing. |
Originally Posted by gfowler-ord-1k
(Post 14177377)
I edited post #401 to include the entire email. The email is unreadable because of a "Content-Transfer-Encoding: binary" line in the email header. The new CLEAR is off to a bad start with incompetent IT people. Do you really want them to have your data?
i deleted both as they looked like spam to me i guess if i get another email saying how many mionths i have left on my CLEAR membership then i will know it was legit |
Originally Posted by jessej
(Post 14181721)
i got the same
i deleted both as they looked like spam to me i guess if i get another email saying how many mionths i have left on my CLEAR membership then i will know it was legit |
In Thunderbird, select view, message body, as plain text and all will be revealed.
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Weirdly, I haven't received these messages (and my spam filters are pretty loose...though if my employers filter blocks it, there is no way for me to recover it).
I'm wondering if it is because I received a refund for the remaindet of my paid subscription from amex. Did anyone else that got a refund receive these emails? Technically even after the refund I would still have a year on my account due to a promotion (I think I got a year added for being Starwood Platinum). |
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