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-   -   Archived: The NEXUS Information Thread (https://www.flyertalk.com/forum/trusted-travelers/760859-archived-nexus-information-thread.html)

rehoult Aug 8, 2012 5:41 pm


Originally Posted by tkyoshi (Post 19085198)
If the card is valid should be ok. I assume maybe they are asking cause his/her card has expired.

Even then, Nexus/GOES officers have stated through emails that as long as you applied before it expired you can keep using it until renewal is completed.

lcohen999 Aug 8, 2012 7:53 pm


Originally Posted by rehoult (Post 19085332)
Even then, Nexus/GOES officers have stated through emails that as long as you applied before it expired you can keep using it until renewal is completed.

I have experience with that

You just need to drop your old card off AFTER you receive your new one, to be destroyed

rehoult Aug 8, 2012 8:41 pm


Originally Posted by lcohen999 (Post 19086014)
I have experience with that

You just need to drop your old card off AFTER you receive your new one, to be destroyed

I'm not even sure that is needed, as everyone who gets a no interview renewal doesn't have to.

emcampbe Aug 8, 2012 10:20 pm


Originally Posted by lcohen999 (Post 19086014)
I have experience with that

You just need to drop your old card off AFTER you receive your new one, to be destroyed

At my interview (applied for renewal before the no interview rule) for renewal, US agent (at YYZ) asked if I was planning on coming back to Canada (I live in US) in the next couple of weeks. He took my card, and said to use GE going back to the states, then just use my new card next time I come into Canada. He said if I had said I was coming back shortly, he wouldn't have taken the old one, but they like to if you're not expecting to use it, so they don't have expired/outstanding cards out there.

atsak Aug 9, 2012 12:05 am

I misread the original post; I thought it was just conditional approval, not a renewal. I don't generally care to use expired ID when crossing the border, but it seems to be OK based on what others report.

On another note the construction on the Whirlpool Bridge is annoying.

camry298 Aug 9, 2012 12:15 am

Hi,

Did anyone had any expereince update vehicle license plate and owner information.

Thanks a lot

Silvercity Aug 9, 2012 5:49 am


Originally Posted by rehoult (Post 19085332)
Even then, Nexus/GOES officers have stated through emails that as long as you applied before it expired you can keep using it until renewal is completed.

My card expired end of June. I did renew it and it was conditional renewed. I have had anytime for my appointment. So it's set for Sept.12 at YYZ.

jmbjmbjmb Aug 9, 2012 12:47 pm

Approved !!

The word "interveiw" is a very scary word, that's something I discovered this week. We arrived at at 8:20 for a 8:30 interview at Champlain, NY enrollment centre and were welcomed right away by a US agent who explained to us how to fill the form explaining all the NEXUS rules from CBP. A Canadian agent then entered our Driver's license and passport info in the computer while the US agent struggled for a good 10 minutes with the copy machine to get a photocopy of our vehicle registration documents. Next, the US agent explained us how to activate our cards using the GOES website once we receive them and also explained how to use the Global Entry kiosks by showing us the video available on the GE website. While he was explaining that another person who was scheduled for 9:00AM arrived and was told to join our group so she can get all the info at the same time. The US agent also went over all the restrictions about what's allowed/prohibited in the NEXUS lane and then took our photos and fingerprints while asking questions to confirm our eligibility, these quesitons are:
  • Do you own property in the US?
  • Do you plan to use NEXUS for business or pleasure purposes?
  • What do you do for work?

That was it for the US "interview". We were then taken behind the counter to the cubicle of the Canadian officer who basically only went over all the procedures regarding the use of NEXUS lane and the different personnal exemptions about what's allowed to be brought back to Canada. We were not asked any personnal questions about how we plan to use NEXUS or anything. After she asked us one last time if we had questions we were told that we could go back to Canada to have our iris photo taken either right now or at a future date.

Some important points that were outlined by either the US or Canadian agent:
  • All passengers in the car must have their own cards, including babies.
  • You can not carry any goods that belongs to someone else in the NEXUS lane
  • If you travel by plane with family members who don't have NEXUS and you wish to use the NEXUS or GE kiosks you must pack all your personnal effects in a different suitcase than the rest of your group because you can not carry goods belinging to somebody else while using NEXUS/GE
  • You must declare all items even if they're worth 0.01$
  • You have to keep all the info on your file up to date either by using the GOES website, sending a fax to your enrollment center or by visiting the center during opening hours.
  • For land travel no passport is required when using NEXUS. However, for air travel a passport is required to board the plane or use the GE machines.
  • The "I didn't know that was there" excuse is not valid and will get your card revoked.

I find that "interview" is a very heavy term for what it really is. The way they present it sound more like you will be alone in a room with a US and Canadian agent asking you questions and trying to deny you access to the program. Every agent me met on that day looked more than happy to be doing what they were doing and were more than happy to answer all the questions we had.

Our cards are now in the mail and we really look forward to the first time we will use them.

================

To answer some question we had about how to show the cards in front of the reader while using NEXUS by car to enter the US you just need to show the cards for 2 seconds or so in front of the reader and assume that it worked. You can show them any way you want event without rolling down your window. The red counter it supposed to show the amount of cards that have been recognized but may often not work properly. the readers are present in all lanes when entering the US. After presenting you cards in front of the reader you go to the booth and give them to the agent and follow any instructions.

Going back to Canada you must show the cards fanned out for three seconds as close to the reader as possible (meaning you have to open your window). There is no counter and you just assume that it worked before going to the inspection booth and giving your cards to the agent. You do not need to fill out a TDC every time you can declare your purchases to the agent who will either let you go without charging anything or require that you go inside to pay.

original_old_school Aug 9, 2012 6:09 pm

Is there still a US Nexus office at YVR? It used to be located just behind the row of airline check in counters for US departures.

tkyoshi Aug 9, 2012 9:44 pm


Originally Posted by original_old_school (Post 19092432)
Is there still a US Nexus office at YVR? It used to be located just behind the row of airline check in counters for US departures.

No, it's been combined with the "Canadian" location for awhile now.

original_old_school Aug 10, 2012 12:12 am

Thank You.

csa271 Aug 11, 2012 3:40 pm

The NEXUS Information Thread
 
Used GE at YUL for the first time. It took a total of 10min from the airline checkin desk to the transborder area, including security. Well worth it!

slickvik Aug 12, 2012 6:27 pm

If you get new passport or driver's license do you have to go to a NEXUS office? I know for global entry this is the case.

PreferBulkhead Aug 12, 2012 6:33 pm


Originally Posted by slickvik (Post 19108178)
If you get new passport or driver's license do you have to go to a NEXUS office? I know for global entry this is the case.

I "believe" for a passport the answer is Yes. For a DL it varies on the station ... in YYZ they say NO, but I have heard in YUL they say YES... so who knows...

slickvik Aug 12, 2012 6:45 pm


Originally Posted by PreferBulkhead (Post 19108204)
I "believe" for a passport the answer is Yes. For a DL it varies on the station ... in YYZ they say NO, but I have heard in YUL they say YES... so who knows...

Do you think the NEXUS side could be updated if I took the documents to a global entry station on the US side? I go to Canada about once or twice a year and not sure if nexus is worth it now if I have to make special trips just to update documentation.

Here's the official explanation


How do I update my new passport with Nexus once my card has been issued?
You must update your new passport details by calling in to one of the.Enrollment Centers.


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