Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
Sep 22, 2018, 12:27 pm
#121
Join Date: Apr 2014
Location: NUE
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Sep 23, 2018, 6:21 am
#123
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
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But if you want to schedule an appointment then you can do it anywhere with available appointments so it could be at Dallas or Miami.
Oct 19, 2018, 2:02 am
#125
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
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Posts: 102,095
I don’t know if this is correct but I was told that they don’t do it on weekends at ORD and seem to only operate it for less than 8 hours per day during Monday-Friday. CBP at other airports have more opening days and hours than that for this process.
Nov 24, 2018, 6:37 am
#127
Join Date: Aug 2010
Programs: AA EXP: : SPG Plat; HH Gold
Posts: 239
Enrollment upon Entry - preclearance
I'm pretty sure I know the answer but have been unable to get confirmation and searching yields lots of results that do not address the issue.
My daughter has gotten conditional approval for her GE and was planning on doing Enrollment upon Arrival at CLT when she returns from the Dominican Republic in December. Wrench in my plans when I found out the DR now does pre-clearance.
Is there anyway to still get Enrollment interview done or does preclearance blow up this plan?
My daughter has gotten conditional approval for her GE and was planning on doing Enrollment upon Arrival at CLT when she returns from the Dominican Republic in December. Wrench in my plans when I found out the DR now does pre-clearance.
Is there anyway to still get Enrollment interview done or does preclearance blow up this plan?
Nov 24, 2018, 12:03 pm
#128
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
Since your daughter is coming from a preclearance location, she will be arriving at CLT as a domestic passenger and thus will not be going through the immigration process at CLT.
Nov 25, 2018, 1:52 pm
#129
Join Date: Oct 2018
Programs: aadvantage
Posts: 4
Enrolment on arrival lax - uk passport holder
hi, I have got my conditional approval come thoughbfir the global entry and am due to fly in lax Tom Bradley next week on my way back to New Zealand. Has anyone done the enrolment on the arrival at lax with a non us passport? I understand that I have to go through the regular immigration line and just tell the officer when I get to front of the que that I want to do the enrolment on arrival ? I saw the global entry kiosks When I went went through a couple of weeks ago but I didn’t see any signs for enrolment on arrival, I just thought I’d check incase I missed something. Thanks in advance !
Nov 30, 2018, 7:19 pm
#131
Join Date: Oct 2017
Posts: 84
If you read their website, you'll see it says the answer is "No."
But! I arrived at ORD from HKG on a Sunday early afternoon a couple weeks ago and there was literally no line at all at any of the immigration booths. So as I was getting my passport checked, I politely asked the guy if it was possible to do interview-on-arrival. He pointed me to the woman one booth over and told me to talk to her. So I did. She asked two questions: 1) All these countries you've visited -- was it for business or pleasure? 2) Ever been arrested? She liked my answers,I was approved, I did the fingerprint thing, and I was out of there. Awesome! Probably took 5-10 minutes total. It made me very happy I hadn't bothered a special trip driving all the way to ORD for an interview at some other time.
But! I arrived at ORD from HKG on a Sunday early afternoon a couple weeks ago and there was literally no line at all at any of the immigration booths. So as I was getting my passport checked, I politely asked the guy if it was possible to do interview-on-arrival. He pointed me to the woman one booth over and told me to talk to her. So I did. She asked two questions: 1) All these countries you've visited -- was it for business or pleasure? 2) Ever been arrested? She liked my answers,I was approved, I did the fingerprint thing, and I was out of there. Awesome! Probably took 5-10 minutes total. It made me very happy I hadn't bothered a special trip driving all the way to ORD for an interview at some other time.
Dec 3, 2018, 5:50 pm
#132
Join Date: May 2016
Location: YUL
Programs: Aeroplan, NEXUS
Posts: 433
I'm pretty sure I know the answer but have been unable to get confirmation and searching yields lots of results that do not address the issue.
My daughter has gotten conditional approval for her GE and was planning on doing Enrollment upon Arrival at CLT when she returns from the Dominican Republic in December. Wrench in my plans when I found out the DR now does pre-clearance.
Is there anyway to still get Enrollment interview done or does preclearance blow up this plan?
My daughter has gotten conditional approval for her GE and was planning on doing Enrollment upon Arrival at CLT when she returns from the Dominican Republic in December. Wrench in my plans when I found out the DR now does pre-clearance.
Is there anyway to still get Enrollment interview done or does preclearance blow up this plan?
Dec 6, 2018, 4:12 pm
#133
Join Date: Nov 2001
Location: RDU
Posts: 2,264
Frustrating situation today. Was planning on getting my renewal interview done on arrival at JFK. Per the website, JFK T8 offers this service from 6am-11pm at desk #1 .
When I got there, the agents there said they had not been trained in T8 and I'd need to go to T4 for the interview (which wasn't practical w/ my connection). Annoying...
When I got there, the agents there said they had not been trained in T8 and I'd need to go to T4 for the interview (which wasn't practical w/ my connection). Annoying...
Dec 9, 2018, 8:15 pm
#134
Join Date: Nov 2014
Location: GSO, ACK, EWR
Programs: B6 Mosaic, UA Gold
Posts: 29
Has anyone done an enrollment on arrival interview for Global Entry renewal?
I have I am an active global entry member with conditional approval on my renewal and will flying into Chicago ORD from Asia tomorrow, Monday morning. I would love to do my renewal interview as enrollment on arrival and be done with it but also have a fairly tight connection.
With my active global entry can I use the global entry kiosks as usual and then do the “interview” when they are checking my printout or must I use the regular que if I want to do the interview?
I have I am an active global entry member with conditional approval on my renewal and will flying into Chicago ORD from Asia tomorrow, Monday morning. I would love to do my renewal interview as enrollment on arrival and be done with it but also have a fairly tight connection.
With my active global entry can I use the global entry kiosks as usual and then do the “interview” when they are checking my printout or must I use the regular que if I want to do the interview?
Dec 9, 2018, 10:02 pm
#135
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,639
To the best of my understanding, there are dedicated lanes for Global Entry interviews on arrival.