Mar 18, 2018, 7:28 am
Last edit by: TWA884
Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States or when using CBP Preclearance facilities. The Enrollment on Arrival program eliminates the need for a Global Entry applicant to schedule an interview at an enrollment center to complete the application process.
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
Enrollment on Arrival Locations
When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. If you require assistance for your Global Entry interview because of a disability, immediately inform the interviewing CBP officer of your need for a reasonable modification or auxiliary aid or service to participate in the interview. For your planning purposes, please understand that if you use EoA and are requesting a modification, aid, or service at that time and an effective modification, aid, or service is not readily available, the interview may be scheduled for a later date.
To complete the interview via EoA, you must be in possession of the following documents:
- A valid passport. If you travel using more than one passport, please bring them all to the interview so that the information can be added to your file.
- Documents providing evidence of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc. This is not required for minors.
- A permanent resident card (if applicable).
Enrollment on Arrival Locations
Global Entry Enrollment on Arrival
Mar 23, 2018, 3:11 am
#33
Join Date: Sep 2006
Location: LON
Programs: UA, AA, Hyatt
Posts: 155
Hi all, I've just received my conditional approval and am hoping to use Enrollment on Arrival when I fly in to DFW next week. Any recent experiences? Most of the above seems to be in the pilot period, so I don't know whether to make a back-up appointment, or if things are going more smoothly these days. And it would be good to know if I should "run, don't walk" to immigration to beat the queues?
Mar 23, 2018, 7:33 am
#34
Join Date: Feb 2018
Location: Sunny So Cal
Programs: SPG, HH, IHG, BA, DL
Posts: 193
Hi all, I've just received my conditional approval and am hoping to use Enrollment on Arrival when I fly in to DFW next week. Any recent experiences? Most of the above seems to be in the pilot period, so I don't know whether to make a back-up appointment, or if things are going more smoothly these days. And it would be good to know if I should "run, don't walk" to immigration to beat the queues?
Only did this because Amex picked up the tab...
Wife and I will be flying back from Asia in a couple of weeks to LAX.
LAX is a recently added on location for enrollment on arrival so I'll report back on how it goes.
Mar 23, 2018, 7:41 am
#35
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
I ended up doing mine at DtW yesterday before my flight and glad I did it instead of doing the interview upon arrival. I’ll be able to use GE when my internationalflight lands in Atlanta this way.
Mar 23, 2018, 9:05 am
#36
Join Date: Feb 2018
Location: Sunny So Cal
Programs: SPG, HH, IHG, BA, DL
Posts: 193
I thought you could only do this after you arrive to an International terminal ?
How do you contact CBP from the departure side ?
From CBP.gov:
"U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States."
Mar 23, 2018, 12:18 pm
#38
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
Can I ask how you can do the interview BEFORE your flight ?
I thought you could only do this after you arrive to an International terminal ?
How do you contact CBP from the departure side ?
From CBP.gov:
"U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States."
I thought you could only do this after you arrive to an International terminal ?
How do you contact CBP from the departure side ?
From CBP.gov:
"U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States."
Mar 23, 2018, 1:30 pm
#39
Join Date: Feb 2018
Location: Sunny So Cal
Programs: SPG, HH, IHG, BA, DL
Posts: 193
Mar 27, 2018, 11:24 am
#40
Join Date: Sep 2006
Location: LON
Programs: UA, AA, Hyatt
Posts: 155
I made the appointment ahead of time. Fortunately an opening was available. If you cant schedule an appointment at the airport before your outbound you can always go to the GE appointment office and see if they can get you in. I was at the airport a half hour before my appointment and they got interviewed me five minutes later since there was no one waiting. It only took five minutes. She just took my photo, my fingerprints and asked my address (which wasnt current on my license and I had a utility bill with me but she did’t say a thing or ask for proof), where I worked, If I had been to canada or Mexico in the last five years, where I was born and if I had been arrested. She looked at a couple things on her computer and said I would be receiving an email within 24 hours (i had it within ten minutes of leaving) and explained how I could use Nexus and to make sure to update my passport on their site when it expired and gave me a small pamphlet describing GE.
Mar 27, 2018, 12:51 pm
#41
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
One big advantage to doing it before leaving the US is that your global entry can get approved right away and you'll be able to use it on the return into the US. If it's done upon arrival it's before leaving customs but the area in Atlanta looked like it was past the kiosk so even if it's approved on the spot, you probably won't be able to use it in DFW
Mar 27, 2018, 1:30 pm
#42
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,654
It's a recurring temporary enrollment center.
Please continue discussing the London enrollment center in the following thread:
Thank you,
TWA884
Travel Safety/Security co-moderator
Please continue discussing the London enrollment center in the following thread:
Thank you,
TWA884
Travel Safety/Security co-moderator
Mar 28, 2018, 9:58 am
#43
Join Date: Sep 2006
Location: LON
Programs: UA, AA, Hyatt
Posts: 155
"When landing in an international terminal follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection. You won’t need any additional documents other than the requisite documents for international travel (e.g., your passport)."
Which makes it sound like it should be the case that the standard agent who would typically be processing me for entry will also be able to do this. From above, I suspect it will need to be at the separate Global Entry office, which I believe is beyond baggage claim at DFW.
Mar 29, 2018, 9:22 pm
#44
Join Date: Oct 2017
Posts: 11
I did Enrollment on Arrival at SFO early this year. The interview itself took less than a couple minutes, but I would recommend getting to immigration as quickly as possible. The agents waited for a lull in existing GE users before doing any interviews. I was first in line when I arrived, so I didn't have to wait long, but there was quite a line behind me by the time I was processed.
Mar 30, 2018, 3:39 pm
#45
Join Date: Sep 2006
Location: LON
Programs: UA, AA, Hyatt
Posts: 155
Just reporting back as a new Global Entry member! I was mis-directed several times, ended up going through the automatic normal kiosks and they were trying to steer me into baggage claim without talking to anyone, when someone finally understood what I was looking for, and I went to the right area (at DFW it was the other end from GE kiosks, in the "other passports" section, and the digital sign for one lane actually said "GE enrollment on arrival.") There was one person ahead of me being interviewed, I think he was having problems and was escorted somewhere else, then the agent interviewed me. Just verification of contact details, plus finger printing and photo, but it all took about 20 minutes as each step was processed on the computer. Got email shortly after and card is due in the mail in a few weeks. Was worth doing because the line out of customs was very, very long, and I was able to join the GE fast line with my new enrollment details.