What Documents are Required/Acceptable for the Global Entry Interview?
#166
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Regardless of how obvious it may seem, it's not stated on the dashboard page. When one schedules an appointment for a renewal, no email confirmation is emailed with a list of documents to bring.
Also, given that it is possible to schedule remote interviews over Zoom, how is the whole passport thing handled then? Given that those are permitted, it's clear that no physical transfer of documents to CBP for inspection is needed.
Also, given that it is possible to schedule remote interviews over Zoom, how is the whole passport thing handled then? Given that those are permitted, it's clear that no physical transfer of documents to CBP for inspection is needed.
#167
FlyerTalk Evangelist
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,672
Regardless of how obvious it may seem, it's not stated on the dashboard page. When one schedules an appointment for a renewal, no email confirmation is emailed with a list of documents to bring.
Also, given that it is possible to schedule remote interviews over Zoom, how is the whole passport thing handled then? Given that those are permitted, it's clear that no physical transfer of documents to CBP for inspection is needed.
Also, given that it is possible to schedule remote interviews over Zoom, how is the whole passport thing handled then? Given that those are permitted, it's clear that no physical transfer of documents to CBP for inspection is needed.
I think the main function of the driver's license is to show something with your name and the address on it. If you don't have it or if it has a different one, you need a document with your address on it. Otherwise the interview is a no go and will be cancelled.
#168
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
This is YMMV. In Zoom interviews, they request to show your passport page to the camera, OR the green card, but it may be agent specific.
I think the main function of the driver's license is to show something with your name and the address on it. If you don't have it or if it has a different one, you need a document with your address on it. Otherwise the interview is a no go and will be cancelled.
I think the main function of the driver's license is to show something with your name and the address on it. If you don't have it or if it has a different one, you need a document with your address on it. Otherwise the interview is a no go and will be cancelled.
#169
Join Date: Apr 2015
Location: NYC-YUL-CDG-SVO
Programs: Flying Blue Platinum, AAdvantage, Hilton/Hyatt/Marriott
Posts: 160
Quick question, apologies if it’s been asked elsewhere.
My father just received his immigrant visa and I’m wondering if I can start applying for GE as soon as he enters, even if he doesn’t have his physical GC yet.
I understand that you need to show the physical GC at the interview but is there any reason not to start an application now given that I already have his A# and schedule the interview once the GC arrives in the mail?
My father just received his immigrant visa and I’m wondering if I can start applying for GE as soon as he enters, even if he doesn’t have his physical GC yet.
I understand that you need to show the physical GC at the interview but is there any reason not to start an application now given that I already have his A# and schedule the interview once the GC arrives in the mail?
#170
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Moderator's Note
This is an informational forum. Members come to this thread in search of practical information and advice about which documents are required or necessary to be brought to a Global Entry enrollment interview.
If you wish to debate, commnet, opine or complain about which documents are required to be shown in a Global Entry renewal interview, please start a thread in the Checkpoints and Borders Policy Debate forum, which is the place to discuss what the requirements should be.
Thank you for understanding,
TWA884
Travel Safety/Security co-moderator
If you wish to debate, commnet, opine or complain about which documents are required to be shown in a Global Entry renewal interview, please start a thread in the Checkpoints and Borders Policy Debate forum, which is the place to discuss what the requirements should be.
Thank you for understanding,
TWA884
Travel Safety/Security co-moderator
#171
Original Member
Join Date: May 1998
Location: Midwest
Programs: Marriott Titanium, IHG Plat, Hyatt Globalist, HHonors Diamond, AA Plat Pro, UA Silver
Posts: 571
I'm guessing I am thinking to far into this but do they care if the addressed mail has a post mark on it? Most of my bills, brokerage statements, mortgage etc that come by mail are all presorted and not hand cancelled. I know in my state if you use a letter to prove address for the DMV is has to have a postmark. I usually just use my car registration, my insurance card, my DL, my checkbook etc but one time I tried to use a letter I had in the car and they didn't take it due to no post mark. I just want to be prepared because my passport has First Name, Middle Name, Last Name. My DL has First Initial, Middle name, Last name. (and in my day to day life I go back Middle name, Last name) I have mail in each name but none have been cancelled by the PO. edited to add had my interview today and he never even asked for proof (other than passport and DL)
Last edited by kklems; Jun 2, 2021 at 8:08 pm
#172
FlyerTalk Evangelist
Join Date: Aug 2017
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Posts: 10,517
Have an interview coming up in November for first renewal. Website says I need to bring documentation for my submitted info. For all countries I have been to in the last 5 years item, would a list be sufficient, or is there a need for additional documentation? Hoping for the former, as that list is around 50.
#173
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,994
The list should already be submitted - you added all the countries in when you did the renewal form. I don’t remember being asked to produce evidence of any countries visited, but surely your passport and the stamps in it should suffice.
In terms of documentation it’s really just standard stuff I would get together, so proof of address etc.
In terms of documentation it’s really just standard stuff I would get together, so proof of address etc.
#174
Join Date: Aug 2012
Location: SEA
Programs: Bonvoy Gold
Posts: 1,947
Have an interview coming up in November for first renewal. Website says I need to bring documentation for my submitted info. For all countries I have been to in the last 5 years item, would a list be sufficient, or is there a need for additional documentation? Hoping for the former, as that list is around 50.
#175
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Have an interview coming up in November for first renewal. Website says I need to bring documentation for my submitted info. For all countries I have been to in the last 5 years item, would a list be sufficient, or is there a need for additional documentation? Hoping for the former, as that list is around 50.
You may find additional relevant information in the following thread:TWA884
Travel Safety/Security co-moderator
#176
Join Date: Sep 2019
Posts: 235
Proof of address
I’m hoping to EoA in a couple weeks. I’m a dual citizen living outside the U.S. and I see that at the interview, you’re required to present
I have a couple questions, if anyone happens to know the answers:
Do applicable documents need to be hard copies, or can I present them on my phone/email them? Are they taking them and doing anything with them (scanning etc.) or is it just a question of the officer being satisfied and ticking the “address verified” box?
In the time since submitting my application my address and employer have changed. I understand you just mention that at the interview and they update it in the system. Would proof of address be required for the address on the application, the newly updated address, or both?
And when it comes to the documentation, how far does that etc. go? I’m assuming the documents need to be in English (or at least Latin characters), which is a challenge as that’s not the case when it comes to official documents, statements, bills, etc. here, and I don’t know how strict they are/what’s considered sufficient.
A few things I can think of:
Documents providing proof of residency. Examples are: driver's license (if the address is current), mortgage statement, rental payment statement, utility bill, etc.
Do applicable documents need to be hard copies, or can I present them on my phone/email them? Are they taking them and doing anything with them (scanning etc.) or is it just a question of the officer being satisfied and ticking the “address verified” box?
In the time since submitting my application my address and employer have changed. I understand you just mention that at the interview and they update it in the system. Would proof of address be required for the address on the application, the newly updated address, or both?
And when it comes to the documentation, how far does that etc. go? I’m assuming the documents need to be in English (or at least Latin characters), which is a challenge as that’s not the case when it comes to official documents, statements, bills, etc. here, and I don’t know how strict they are/what’s considered sufficient.
A few things I can think of:
- If the old address is applicable, I have a U.S. Treasury check (from one of the COVID-19 EIPs) that I received in the mail
- My tax returns and FBARs list my addresses in English
- I have a brokerage account with my new/current address listed on the 1099 and periodic statements
- I received a letter from my bank last year informing me that as I’m a U.S. Person according to their records my information is being provided under FATCA, the letter isn’t in English but does list my name and current address in English
#177
Join Date: May 2015
Location: ATL/MCO
Programs: Costco Executive, RaceTrac Sultan of Soda, Chick-fil-A Red
Posts: 5,665
I’m hoping to EoA in a couple weeks. I’m a dual citizen living outside the U.S. and I see that at the interview, you’re required to present
I have a couple questions, if anyone happens to know the answers:
Do applicable documents need to be hard copies, or can I present them on my phone/email them? Are they taking them and doing anything with them (scanning etc.) or is it just a question of the officer being satisfied and ticking the “address verified” box?
In the time since submitting my application my address and employer have changed. I understand you just mention that at the interview and they update it in the system. Would proof of address be required for the address on the application, the newly updated address, or both?
And when it comes to the documentation, how far does that etc. go? I’m assuming the documents need to be in English (or at least Latin characters), which is a challenge as that’s not the case when it comes to official documents, statements, bills, etc. here, and I don’t know how strict they are/what’s considered sufficient.
A few things I can think of:
I have a couple questions, if anyone happens to know the answers:
Do applicable documents need to be hard copies, or can I present them on my phone/email them? Are they taking them and doing anything with them (scanning etc.) or is it just a question of the officer being satisfied and ticking the “address verified” box?
In the time since submitting my application my address and employer have changed. I understand you just mention that at the interview and they update it in the system. Would proof of address be required for the address on the application, the newly updated address, or both?
And when it comes to the documentation, how far does that etc. go? I’m assuming the documents need to be in English (or at least Latin characters), which is a challenge as that’s not the case when it comes to official documents, statements, bills, etc. here, and I don’t know how strict they are/what’s considered sufficient.
A few things I can think of:
- If the old address is applicable, I have a U.S. Treasury check (from one of the COVID-19 EIPs) that I received in the mail
- My tax returns and FBARs list my addresses in English
- I have a brokerage account with my new/current address listed on the 1099 and periodic statements
- I received a letter from my bank last year informing me that as I’m a U.S. Person according to their records my information is being provided under FATCA, the letter isn’t in English but does list my name and current address in English
#178
Join Date: Sep 2019
Posts: 235
Ah, I see my message was migrated - thanks, didn’t realize there was a dedicated thread for this. maninblack Do you know if what you mentioned about not actually needing documentation is still the case? And would that be true across the board as a matter of policy, as opposed to being up to the officer’s mood that day? The CBP EoA page does seem to indicate the documents are required even in the case of EoA.
#179
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Ah, I see my message was migrated - thanks, didn’t realize there was a dedicated thread for this. maninblack Do you know if what you mentioned about not actually needing documentation is still the case? And would that be true across the board as a matter of policy, as opposed to being up to the officer’s mood that day? The CBP EoA page does seem to indicate the documents are required even in the case of EoA.
#180
Join Date: Sep 2019
Posts: 235
The requirement have changed since maninblack posted his response.
So I guess it’s back to hoping someone has some insight regarding my original message.