Global Entry / NEXUS pending application, how do I correct/change/update information?
Jul 28, 2023, 3:18 pm
#76
Join Date: Jul 2023
Posts: 3
Hi all,
I submitted my GE renewal application today (7/28/2023). I was eligible for renewal 7/24/2023. After submitting my renewal application, I realized I mistakenly didn't select "yes" in regards to having a current drivers license. As we know, you cannot update the application once it's submitted. I realize I can address this during the interview, but does anyone have experience on if this will result in a denial of my renewal? The DL information is current in my TT profile.
I submitted my GE renewal application today (7/28/2023). I was eligible for renewal 7/24/2023. After submitting my renewal application, I realized I mistakenly didn't select "yes" in regards to having a current drivers license. As we know, you cannot update the application once it's submitted. I realize I can address this during the interview, but does anyone have experience on if this will result in a denial of my renewal? The DL information is current in my TT profile.
Jul 29, 2023, 3:03 pm
#77
Join Date: Mar 2013
Location: WAS or PHL
Posts: 71
Hi all,
I submitted my GE renewal application today (7/28/2023). I was eligible for renewal 7/24/2023. After submitting my renewal application, I realized I mistakenly didn't select "yes" in regards to having a current drivers license. As we know, you cannot update the application once it's submitted. I realize I can address this during the interview, but does anyone have experience on if this will result in a denial of my renewal? The DL information is current in my TT profile.
I submitted my GE renewal application today (7/28/2023). I was eligible for renewal 7/24/2023. After submitting my renewal application, I realized I mistakenly didn't select "yes" in regards to having a current drivers license. As we know, you cannot update the application once it's submitted. I realize I can address this during the interview, but does anyone have experience on if this will result in a denial of my renewal? The DL information is current in my TT profile.
Jul 31, 2023, 8:17 am
#78
Join Date: Dec 2007
Location: TX
Posts: 212
Should it arrive, try to see if you can update your passport information on the website, if not you will need to call and an officer will have to update your application with the new Passport number, issuance date, and expiration date. You will not need to submit a new application.
Jul 31, 2023, 12:25 pm
#79
Join Date: Jul 2023
Posts: 3
I almost wonder if this is an error on their side of the system. I know I updated my DL information for my renewal application, but after clicking submit it says None was provided. Did you decline to register your car with SENTRI? I declined that for mine and I think that overrides the DL update. It did not give me an issue for my renewal being approved.
Dec 20, 2023, 1:13 pm
#80
Join Date: Jul 2022
Posts: 1
I just sent my wife's passport in with a DS-82 to update her name to my last name (USPS said it would arrive Monday 12/18/23). We are flying internationally in August of '24 so I'm trying to get everything lined up as close as possible in hopes of receiving global entry ahead of that trip. Am I able to apply with her current name and passport number and then change to the new passport at the interview? We were married 6/2022.
Jan 31, 2024, 1:12 am
#81
Join Date: Oct 2011
Programs: BMI Diamon Club
Posts: 318
I got conditional approval in August 2022. Since then I've never been successful at EoA nor been able to book an appointment.... until now 
. Appointment booked in March
My address has changed since then (I live outside the US). Can I just update it with the officer at my interview or is there a way to do it in advance? The address is written on the Permanent Residency card of the place I call home, should be enough? Or bring a couple of bills just in case?
I'm a dual citizen. I just show both passports at the appointment, or should I list my citizenships online somehow in advance?
The post at the top of the renewal thread makes me think yes, I'm all good. But I've been waiting this long and I finally have a shot to do this...don't want to screw it up
. Appointment booked in MarchMy address has changed since then (I live outside the US). Can I just update it with the officer at my interview or is there a way to do it in advance? The address is written on the Permanent Residency card of the place I call home, should be enough? Or bring a couple of bills just in case?
I'm a dual citizen. I just show both passports at the appointment, or should I list my citizenships online somehow in advance?
The post at the top of the renewal thread makes me think yes, I'm all good. But I've been waiting this long and I finally have a shot to do this...don't want to screw it up
Jan 31, 2024, 7:21 am
#82
Join Date: Nov 2009
Programs: DL PM 1MM
Posts: 3,441
I got conditional approval in August 2022. Since then I've never been successful at EoA nor been able to book an appointment.... until now . Appointment booked in March
My address has changed since then (I live outside the US). Can I just update it with the officer at my interview or is there a way to do it in advance? The address is written on the Permanent Residency card of the place I call home, should be enough? Or bring a couple of bills just in case?
I'm a dual citizen. I just show both passports at the appointment, or should I list my citizenships online somehow in advance?
The post at the top of the renewal thread makes me think yes, I'm all good. But I've been waiting this long and I finally have a shot to do this...don't want to screw it up
. Appointment booked in MarchMy address has changed since then (I live outside the US). Can I just update it with the officer at my interview or is there a way to do it in advance? The address is written on the Permanent Residency card of the place I call home, should be enough? Or bring a couple of bills just in case?
I'm a dual citizen. I just show both passports at the appointment, or should I list my citizenships online somehow in advance?
The post at the top of the renewal thread makes me think yes, I'm all good. But I've been waiting this long and I finally have a shot to do this...don't want to screw it up
Jan 31, 2024, 3:27 pm
#83
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Apr 20, 2024, 4:07 pm
#84
Join Date: Jan 2005
Posts: 27
Eye Color Incorrect
I'm GE, up for renewal. Travels now take me to Canada more, so I'm switching to Nexus. When I started my Nexus application in the TTP online portal, it prefilled all my info from my profile. And I noticed my eye color was wrong. I'm assuming this incorrect info made it into my initial GE app years ago (and slipped by me), but there's no way to confirm this.
If I update it on the Nexus app before submitting it, am I going to be causing myself a world of problems and delaying the approval of my app? I'm assuming CBP and CBSA would just look back at the GE app and rubber stamp it if i left it alone as the incorrect color.
So should I submit the app with the prefilled incorrect eye color and have CBP and CBSA correct it during the interviews or make the correction now pre-submittal? (If it makes a difference, I plan on doing Enrollment on Arrival for both US and Canada interviews). Also, for what it's worth, the correct eye color was submitted on my passport app years ago, so it's only the TTP portal that's wrong (and presumably my original GE app).
Thanks in advance.
If I update it on the Nexus app before submitting it, am I going to be causing myself a world of problems and delaying the approval of my app? I'm assuming CBP and CBSA would just look back at the GE app and rubber stamp it if i left it alone as the incorrect color.
So should I submit the app with the prefilled incorrect eye color and have CBP and CBSA correct it during the interviews or make the correction now pre-submittal? (If it makes a difference, I plan on doing Enrollment on Arrival for both US and Canada interviews). Also, for what it's worth, the correct eye color was submitted on my passport app years ago, so it's only the TTP portal that's wrong (and presumably my original GE app).
Thanks in advance.