FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Trusted Travelers (https://www.flyertalk.com/forum/trusted-travelers-732/)
-   -   Nexus Renewal Information and Processing Timelines (https://www.flyertalk.com/forum/trusted-travelers/1661109-nexus-renewal-information-processing-timelines.html)

flyerCO Jul 20, 2021 9:05 am


Originally Posted by txviking (Post 33411153)
Yes, you can cross the border with an expired card within the grace period. The extension would be meaningless otherwise. However, I would presume you CANNOT cross the border without a valid travel document (ie. a NON-expired passport) tied to your NEXUS card.

I don't know the answer to your passport question. I am pretty sure you would need to renew the passport first, but once you do, I don't know if it lets you update the passport online or if a Global Entry location has access to update it. NEXUS locations are closed for the time being.

A NEXUS Card is a valid travel document itself.

ramcm7 Jul 20, 2021 9:20 am


Originally Posted by 1KChinito (Post 33422598)
That is great to know Zoom interview is now available for NEXUS also.

Don't hold your breath for an online NEXUS interview. While they have been offering that option for months, no one on this forum has actually been able to successfully schedule and participate in a Zoom NEXUS interview. GE - sometimes. NEXUS - never. We're all waiting as fast as we can for either online slots to open or the border to reopen. The latter is more likely to happen first, I would guess.

capedreamer Jul 20, 2021 10:39 am


Originally Posted by simchi (Post 33422554)
Applied for 2nd (10 year) renewal July 2021.
Conditionally approved July 2021 about 1 week later. Interview required.
I have options for in person and online interview.


Originally Posted by 1KChinito (Post 33422598)
That is great to know Zoom interview is now available for NEXUS also.

Do you see any remote appointment availability for Nexus though? I just flipped all the way through December 2022 and didn't see any. :/

simchi Jul 20, 2021 12:56 pm


Originally Posted by capedreamer (Post 33422924)
Do you see any remote appointment availability for Nexus though? I just flipped all the way through December 2022 and didn't see any. :/

Nothing looks available, but I plan to go in person with my child for their first-time application when things reopen so we can get it done at the same time... so I was not going remote anyway.

LCUF Jul 20, 2021 10:27 pm

Current membership expring Q4 2021
Late Jan 2021 renewal submitted
20 July 2021 conditional approval received, interview required (both in-person and remote available to choose)

Tried to schedule an appointment in-person or remote and saw nothing all the way through end of 2022. Looks like it's gonna be up to luck to snatch any last minute available spots. I will wait 6 months before I even try to check regularly.

mrlogboy Jul 24, 2021 11:23 am


Originally Posted by capedreamer (Post 33432209)
Your choice of course but why do you need to travel? Can't you just schedule the remote interviews for Nexus once they become available? For now, your membership will just be extended.


so have you heard if they will officially be extending again. I ask cause the 730 days extension will not cut it for me

like a few months ago show up on my and my wife’s page

Schedule your appointment as soon as possible. If you do not select an appointment date by Sunday, August xx 2021, your application will be deleted from the system. You will be required to resubmit your application and pay the application fee again.

I tried to call never Abel to speak to anyone emailed and in 24 hr got back and just repeated the 730 days and all should be fine which leads me to believe they didn’t look at my individual account and just read from a standard piece of paper on what to say


Originally Posted by sholnay (Post 33433920)
Fair point, just not sure I trust zoom interviews every materializing.

When they were asked about zoom interviews for GE and nexus they said for sure only renewals and never four brand new Application sadly.

for nexus right now they are supposedly in beta testing zoom interviews for renewals and not heard any more

capedreamer Jul 24, 2021 11:41 am


Originally Posted by sholnay (Post 33433920)
Fair point, just not sure I trust zoom interviews every materializing.


Originally Posted by mrlogboy (Post 33434054)
so have you heard if they will officially be extending again. I ask cause the 730 days extension will not cut it for me

like a few months ago show up on my and my wife’s page

Schedule your appointment as soon as possible. If you do not select an appointment date by Sunday, August xx 2021, your application will be deleted from the system. You will be required to resubmit your application and pay the application fee again.

I tried to call never Abel to speak to anyone emailed and in 24 hr got back and just repeated the 730 days and all should be fine which leads me to believe they didn’t look at my individual account and just read from a standard piece of paper on what to say

I renewed my application in June 2021, so I figure 730 days should buy me enough time. If the pandemic is still preventing the return of normal 2 years from now, I suspect I'll have bigger issues than Nexus renewal to worry about.

jashah Jul 24, 2021 6:52 pm

Has anyone actually been able to schedule a Nexus interview? I just logged on and there are not any appointment at any location in Canada or the US.

Thanks

TWA884 Jul 24, 2021 7:03 pm


Originally Posted by jashah (Post 33434981)
Has anyone actually been able to schedule a Nexus interview? I just logged on and there are not any appointment at any location in Canada or the US.

Thanks

The NEXUS Enrollment Centers are currently closed.

Originally Posted by IluvSQ (Post 33172189)
Just received this email today:

NEXUS and FAST enrollment centres remain temporarily closed and enrollment interviews are not being conducted at this time. The enrollment centres will remain closed until the travel restrictions at the Canada-United States border are lifted. As a result, all NEXUS and FAST interviews that were previously scheduled will be cancelled, and applicants and existing members will need to reschedule interviews after the CBSA and U.S. Customs and Border Protection (CBP) resume enrollment operations. Further updates on the re-opening of the enrollment centres will be shared on the CBSA website.

Existing NEXUS and FAST members who renew their membership before the expiry date on their card will be granted an extension of their membership benefits. Therefore, please renew your membership before it expires to avoid losing your privileges while your renewal is pending.

Visit Current border measures and requirements for information about how COVID-19 is affecting travellers, border services, programs and business.

We sincerely apologize for the inconvenience and appreciate your patience through this process.

Sincerely,

Travellers Policy and Programs Directorate
Canada Border Services Agency


txviking Jul 24, 2021 10:31 pm

I wonder if that might change with Canada's partial reopening on August 9th?

bbzidane Jul 25, 2021 9:28 am


Originally Posted by TWA884 (Post 33435005)
The NEXUS Enrollment Centers are currently closed.

To confirm, does this apply to all US and Canada NEXUS Enrollment Centers, or just Canada NEXUS Enrollment Centers? The email seems to be coming from CBSA and would like to confirm if this is true from the US side as well.
Considering NEXUS requires interviews by both countries, I assume it the closure applies to the US as well, but its the government, so I never know for sure.

Nayef Jul 25, 2021 9:33 am


Originally Posted by bbzidane (Post 33436110)
To confirm, does this apply to all US and Canada NEXUS Enrollment Centers, or just Canada NEXUS Enrollment Centers? The email seems to be coming from CBSA and would like to confirm if this is true from the US side as well.
Considering NEXUS requires interviews by both countries, I assume it the closure applies to the US as well, but its the government, so I never know for sure.

US Nexus enrollment centers aren’t really “US” as much as they’re shared with Canada since they’re on the border, and obviously since you need both officers you can’t do an enrollment appointment or interview. So there really aren’t any US nexus enrollment centers effectively since the CBSA is necessary for that function regardless of location. As far as I remember, enrollment centers in US airports and cities are open now but of course they don’t process nexus applications.

TWA884 Jul 28, 2021 3:22 pm

Moderator's Note - Topic Drift
 
For indexing and future search purposes, posts discussing updating passport and/or citizenship information for NEXUS members, and the pros and cons of NEXUS vs. Global Entry were moved to the relevant threads. Members whose posts were relocated were notified by private messages.

Please try to keep your contributions in this thread focused on NEXUS renewal issues and timelines.

Thank you,

TWA884
Travel Safety/Security co-moderator

YVR Cockroach Jul 28, 2021 5:30 pm


Originally Posted by txviking (Post 33435295)
I wonder if that might change with Canada's partial reopening on August 9th?

To add to the fun, CBSA union members have voted for strike action.

DualityOfNam Jul 29, 2021 9:02 am

I hope to have the same luck as you. Mine expires in June 2022 as well and I applied for renewal yesterday.

How many countries did you travel to since your last application? I traveled to 5 so on the lower end of the count spectrum.

Was this your first renewal? And are you a Canadian, American or both?


Originally Posted by CanadaDH (Post 33403466)
My Nexus is expiring in June 2022, so I applied for renewal on July 9 (last Friday).

Today, July 13, it's showing approved and no interview needed.

I'm shocked. I was expecting it to take many, many months, not over-the-weekend plus 1 business day!

https://cimg6.ibsrv.net/gimg/www.fly...8107b9c1c3.jpg



All times are GMT -6. The time now is 12:16 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.