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-   Trusted Travelers (https://www.flyertalk.com/forum/trusted-travelers-732/)
-   -   Nexus Renewal Information and Processing Timelines (https://www.flyertalk.com/forum/trusted-travelers/1661109-nexus-renewal-information-processing-timelines.html)

chrisny2 May 20, 2021 12:55 pm

Applied months ago - original expiration date June 2021.
Just received conditional approval - interview necessary.

PeteyNice May 24, 2021 11:35 pm


Originally Posted by joanek (Post 33261679)
Applying for standalone PreCheck was offered up as a way of getting through US airport lines quickly this summer, as no one knows when Canadian borders will open for interviews. The clock is ticking - you're given a two year extension from your original expiry date (not the date of your renewal), so people with Feb 2020 expiry dates are extended only through Feb 2022 - 8.5 months from now.

Are you sure about that? At the top of my profile page it says:


Your application for the Trusted Traveler Program has been conditionally approved. You will need to complete enrollment within 730 days of the date of conditional approval.
This is for a renewal.

TWA884 May 25, 2021 12:04 am


Originally Posted by PeteyNice (Post 33276775)
Are you sure about that? At the top of my profile page it says:

Your application for the Trusted Traveler Program has been conditionally approved. You will need to complete enrollment within 730 days of the date of conditional approval.

While the deadline to complete the enrollment interview was extended to two years from the conditional approval date, they never announced that trusted travelers' benefits were extended for longer than 18 months beyond the original expiration date.

Please refer to the following thread:

txviking May 25, 2021 9:46 pm

Mine also expires in June. I applied for renewal in early February, and it's still telling me to "Wait for conditional approval".

It does say there is a 24-month grace period in effect; I'm assuming that means I am good to go until June 2023. But it really is taking a long time.

txviking May 25, 2021 9:48 pm


Originally Posted by TWA884 (Post 33276815)
While the deadline to complete the enrollment interview was extended to two years from the conditional approval date, they never announced that trusted travelers' benefits were extended for longer than 18 months beyond the original expiration date.

Please refer to the following thread:

On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."

That does sound like the benefits are extended for 24 months, rather than 18. This is directly from the CBP NEXUS portal. The language is unclear, however, on whether that's 24 months from when your original membership expires, or from the date you apply for renewal.

seawolf May 26, 2021 3:35 am


Originally Posted by txviking (Post 33279452)
On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."

That does sound like the benefits are extended for 24 months, rather than 18. This is directly from the CBP NEXUS portal. The language is unclear, however, on whether that's 24 months from when your original membership expires, or from the date you apply for renewal.

Grace period is for expiration. You don’t need grace period from renewal application date if TTP hasn’t expire.

CraigerC May 26, 2021 7:12 am

Nexus Expires - Aug 2021
Applied for Renewal - Oct 24, 2020
Renewal Approved - No Interview - May 25
I'd expect to see the new card in the next week or so.

TWA884 May 26, 2021 9:57 am


Originally Posted by txviking (Post 33279452)
On the TTP portal, it states the following: "Due to a significant increase in application volume, we are extending the grace period from 18 months to 24 months for any submitted renewal application. This means you will continue to receive full benefits for 24 months while U.S. Customs and Border Protection is finalizing your renewal application."

I can't find it. Mind posting a link to that announcement?

Thanks

seawolf May 26, 2021 10:07 am


Originally Posted by TWA884 (Post 33280484)
I can't find it. Mind posting a link to that announcement?

Thanks

It is on TTP if you have a renewal in progress.

txviking May 26, 2021 11:00 am


Originally Posted by seawolf (Post 33280506)
It is on TTP if you have a renewal in progress.

This is correct. The link is https://ttp.cbp.dhs.gov/dashboard -- but a login is required, and this announcement shows up specifically in conjunction with my NEXUS renewal application. I am not aware of a public policy announcement with the same wording.

1KChinito May 26, 2021 1:13 pm


Originally Posted by CraigerC (Post 33280068)
Nexus Expires - Aug 2021
Applied for Renewal - Oct 24, 2020
Renewal Approved - No Interview - May 25
I'd expect to see the new card in the next week or so.

Thanks for sharing. Perhaps they are now approving applicants three months before expiration date instead of one.

seawolf May 26, 2021 3:07 pm


Originally Posted by 1KChinito (Post 33281046)
Thanks for sharing. Perhaps they are now approving applicants three months before expiration date instead of one.

Very YMMV. Submitted a renewal back in January 364 days in advance of expiration. Fully approved the very next day.

TechMarauder May 26, 2021 3:09 pm

So here's my story:
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022

No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,

Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.

Thanks

seawolf May 26, 2021 4:09 pm


Originally Posted by TechMarauder (Post 33281366)
So here's my story:
NEXUS set to expire 10/2019 (I renewed in Sept 2019 with Conditional Approval - Interview Required)
Didn't have a chance to schedule interview before everything closed
On my TTP page, it shows conditional approval and to select interview before March 20, 2022

No issues with anything until last month when I suddenly didn't have PreCheck anymore. I called up the 877 number for CBP (Completely USELESS) they "escalated" the issue and I got a canned email back stating that they were sorry borders were closed... I really don't care about the borders, but I am traveling domestically again and want PreCheck. To make matters worse, since I have an active application open for NEXUS renewal (pending interview), I can't separately apply for GE,

Anyone have recommendations on options? Are there any other numbers to call to get a competent person who can help. At this point, I don't care about NEXUS as I won't be traveling much to Canada anymore, but I do want GE and PreCheck.

Thanks

You should still have GE. Can't you apply for Pre separately?

TechMarauder May 26, 2021 6:26 pm


Originally Posted by seawolf (Post 33281518)
You should still have GE. Can't you apply for Pre separately?

Yes I can do that as long as it doesn’t screw up anything else. I have a card to get a rebate back.


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